About incident.io
incident.io is a company based in San Francisco (United States) founded in 2021 by Pete Hamilton, Christopher Evans, and Stephen Whitworth. incident.io has raised $96.2 million across 3 funding rounds from investors including Insight Partners, Index Ventures and Point Nine. incident.io offers products and services including On-call, Incident Response, and Status Pages. incident.io operates in a competitive market with competitors including PagerDuty, BigPanda, Demisto, CRITICALSTART and Mandiant, among others.
- Headquarter San Francisco, United States
- Founders Pete Hamilton, Christopher Evans, Stephen Whitworth
- SectorsTechnology
- Website category Computers Electronics and Technology · Programming and Developer Software
- Email••••••••
- Website incident.io
- Social LinkedIn X Facebook YouTube
- Legal Name Pineapple Technology Ltd
- Total Equity Funding$96.2M (USD)
in 3 rounds
- Latest Funding Round$62M (USD), Series B
Apr 2025
- InvestorsInsight Partners
& 11 more
Products & Services of incident.io
incident.io offers a comprehensive portfolio of products and services, including On-call, Incident Response, and Status Pages.
System for effortless on-call scheduling and alerting.
AI-driven tool for faster issue resolution and workflows.
Automated pages to update customers during incidents.
Apps and channels of incident.io
incident.io publishes 1 mobile app with over 5K+ downloads; its YouTube channel incident-io has 957 subscribers and 30 videos.
Videos from incident.io
The most watched videos on incident.io's YouTube channel, incident-io (957 subscribers). Click a video to play it here.
More on incident-io.
Funding Insights of incident.io
incident.io has successfully raised a total of $96.2M across 3 strategic funding rounds. The most recent funding activity was a Series B round of $62 million completed in April 2025. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $96.2M
- Total Rounds 3
- Last Round Series B — $62M
- First Round $5.5M
(Sep 2021)
- Investors Count 12
All 3 funding rounds of incident.io with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Apr 2025 | $62M | Series B | – | Insight Partners | |
| Jul 2022 | $28.7M | Series A | – | Index Ventures | |
| Sep 2021 | $5.5M | Seed | – | Index Ventures, Point Nine |
12 investors in total: 4 institutional and 8 angel.
Investors in incident.io
incident.io has secured backing from 12 investors, including venture fund and angel investors. Prominent investors backing the company include Insight Partners, Index Ventures and Point Nine.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Investment firm scaling software and technology companies from early to late stages. | – | insightpartners.com | - | |
Venture capital investments in technology startups and entrepreneurs. | – | indexventures.com | - | |
Venture capital investments are directed toward marketplace and SaaS companies. | – | pointnine.com | Berlin, Germany | |
Venture capital firm focused on fintech, healthcare, logistics, enterprise tech, AI, ed tech, and multiple sectors | – | mantisvc.com | Los Angeles, United States | |
MK Mike Krieger | Co-founder of Instagram, angel investor, focused on tech and social impact. | – | unknown_a3b7531dfd8c40298 | - |
LG Lachy Groom | - | – | unknown_1515a7e315804d06a | - |
TB Tom Blomfield | Co-founder of Monzo and GoCardless, active angel investor in fintech. | – | unknown_8e0d98e0bdfa461f9 | - |
HT Hiroki Takeuchi | - | – | unknown_3c83252157394a1a8 | - |
VH Vinay Hiremath | Co-founder of Loom, angel investor in Indian startups | – | unknown_7eb40ef2b1d14f3d9 | - |
RV Renaud Visage | Co-founder of Eventbrite, active angel investor in Indian startups | – | unknown_2d7be3e48cc049689 | - |
Investor details for incident.io
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
People of incident.io
67 people are tracked at incident.io (10 in leadership, 57 in team).
| Name | Role | Group |
|---|---|---|
Pete Hamilton | Co-Founder & CTO | Leadership |
Christopher Evans | Co-Founder & CPO | Leadership |
Stephen Whitworth | Co-Founder & CEO | Leadership |
Mohit Bijlani | Chief Revenue Officer | Leadership |
Chris Evans | Co-Founder & CPO | Leadership |
Cesca Fleischer | Head Of Product Marketing | Leadership |
Eva Camus-Smith | Head of Legal | Leadership |
Norberto Lopes | VP Of Engineering | Leadership |
Rob Headley | Head Of Enterprise Sales | Leadership |
Kristen Stewart | Head Of Customer Success | Leadership |
Mark Grossman | Customer Success | Team |
Preston Bowers | Account Executive | Team |
Esther Delignat | Solutions Engineering Lead | Team |
Isaac Seymour | Product Engineer | Team |
Kamran Dilmaghani | Enterprise Customer Success Manager | Team |
Henry Herzog | Enterprise Account Executive | Team |
Mike Fisher | Product Engineer | Team |
Pierson Mayhew | Enterprise Account Executive | Team |
Jack Sears | Commercial Account Executive | Team |
Sophia Luna | Business Development Representative | Team |
47 more people are available in the full profile.
Complete people profiles for incident.io
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Timeline of incident.io
3 dated milestones of incident.io across 4 years, from founding to its latest funding, stage changes and deals.
- Founded incident.io is founded.
- Funding First funding round of $5.5M.
- Funding Latest funding round, Series B, of $62.0M.
Competitors of incident.io
incident.io operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as PagerDuty, BigPanda, Demisto, CRITICALSTART and Mandiant, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| pagerduty.com | 2009 | San Francisco, United States | $173.6M | 674 | A cloud-based platform for incident management software is provided. | |
| bigpanda.io | 2012 | Redwood, United States | $311M | 155 | Cloud-based IT infrastructure monitoring and incident automation are provided. | |
| demisto.com | 2015 | Tel Aviv, Israel | $69.8M | – | Automated incident response & forensics platform solution | |
| criticalstart.com | 2012 | Plano, United States | $255M | 259 | Provider of cyber security managed solutions | |
| mandiant.com | 2004 | Milpitas, United States | $69.99M | 459 | Provider of threat prioritization based cyber incident response | |
| gremlin.com | 2016 | San Jose, United States | $25.5M | 43 | IT infrastructure resilience is tested via simulated attacks. | |
| victorops.com | 2012 | Boulder, United States | $36.33M | – | DevOps alerting, on-call management, and incident remediation are facilitated. | |
| bradfordnetworks.com | 1999 | Concord, United States | $16M | – | Secure analytics are delivered for network access control solutions. | |
| confluera.com | 2016 | Palo Alto, United States | $29M | 25 | Autonomous detection and response platform for cyberattacks is provided. |
Detailed competitors of incident.io
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of incident.io
The website of incident.io (incident.io) receives about 335.6K visits a month and ranks #112,476 among all websites worldwide, #2,523 in Programming and Developer Software.
- Monthly visits335.6K
▲ 9% vs previous month
- Unique visitors109.9K
per month
- Global rank#112,476
among all websites
- Category rank#2,523
Computers Electronics and Technology · Programming and Developer Software
- Bounce rate40%
- Pages per visit5.7
- Average visit3 min 46 sec
- DevicesDesktop 58% · Mobile 42%
Websites whose visitors overlap most with incident.io. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| github.com | 100% | 542.6M | #65 | View details | |
| stackoverflow.com | 100% | 45.7M | #1,565 | View details | |
| pagerduty.com | 98% | 1.4M | #29,409 | View details | |
| rootly.com | 96% | 145.1K | #245,112 | View details | |
| xmatters.com | 96% | 132.8K | #235,962 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 40 similar websites and full traffic analytics for incident.io
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 40 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Latest news on Incident.Io
Complete news archive for incident.io
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
Verified entity values are shown only after access is granted.
Similar companies to incident.io
10 companies that operate in the same segment as incident.io (IT Services & Operations), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud orchestration solutions are provided for multi-cloud and device applications. | 1998 | Palo Alto, California, United States | USD 595.83 M | USD 812.05 M | 8,861 | |
A cloud-based platform for incident management software is provided. | 2009 | San Francisco, California, United States | USD 173.6 M | USD 492.55 M | 1,240 | |
Unified IT management is delivered through a cloud-based platform. | 2004 | Santa Clara, California, United States | USD 83.7 M | USD 13.28 B | 26,290 | |
Cloud based platform offering IT operational data and security analytics software | 2003 | San Francisco, California, United States | USD 40 M | USD 2.59 M | 108 | |
Cloud-based enterprise management solutions including backup and recovery are provided. | 2003 | Singapore, Singapore | USD 658 M | – | – | |
Cloud and application performance management platform is provided. | 2010 | New York, New York, United States | USD 147.19 M | USD 2.68 B | 6,500 | |
Converged data management solutions are provided for backup and recovery. | 2014 | Palo Alto, California, United States | USD 553 M | USD 1.32 B | 3,200 | |
IT backup and recovery solutions are provided via cloud platform. | 2006 | Columbus, Ohio, United States | USD 1.04 B | – | – | |
IT outsourcing services are delivered across multiple business lines. | 2011 | Bengaluru, Karnataka, India | USD 64.83 M | USD 246.74 M | 5,260 | |
Analytics and digital solutions for healthcare and banking are provided. | 1999 | New York, New York, United States | USD 10 M | USD 2.09 B | 59,500 |
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Frequently Asked Questions about incident.io
incident.io was founded in 2021.
incident.io is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.
Stephen Whitworth is the current CEO of incident.io. They have also founded this company.
incident.io is a funded company, having raised a total of $96.2M across 3 funding rounds to date. The company's 1st funding round was a Seed of $5.5M, raised on Sep 2021.
Incident.io was founded in 2021 in San Francisco, United States, and operates in the security and information management sector. Web-based solutions are offered to handle incidents through dashboards, alerts, update sharing, task management, incident summaries, data search and analysis, actionable insights, and detection of trends and anomalies. Operations focus on enabling efficient incident response for organizations.
incident.io offers On-call, Incident Response, and Status Pages.
incident.io has 12 investors. Key investors include Insight Partners, Index Ventures, Point Nine, Mike Krieger, and Mantis VC.
incident.io operates through Pineapple Technology Ltd.
Yes. incident.io publishes incident.io, with over 5,000 downloads.
The website of incident.io receives about 336 thousand visits a month and ranks #112,476 among all websites worldwide.