About incident.io
incident.io is a company based in San Francisco (United States) founded in 2021 by Pete Hamilton, Christopher Evans, and Stephen Whitworth.. incident.io has raised $96.2 million across 3 funding rounds from investors including Insight Partners, Index Ventures and Point Nine. incident.io offers products and services including On-call, Incident Response, and Status Pages. incident.io operates in a competitive market with competitors including PagerDuty, BigPanda, Demisto, CRITICALSTART and Mandiant, among others.
- Headquarter San Francisco, United States
- Founders Pete Hamilton, Christopher Evans, Stephen Whitworth
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Sectors
Technology
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Email
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Phone
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Website
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Social
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- Legal Name Pineapple Technology Ltd
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Annual Revenue
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Net Profit
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EBITDA
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Total Equity Funding
$96.2 M (USD)
in 3 rounds
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Latest Funding Round
$62 M (USD), Series B
Apr 10, 2025
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Investors
Insight Partners
& 11 more
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Employee Count
Employee Count
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Products & Services of incident.io
incident.io offers a comprehensive portfolio of products and services, including On-call, Incident Response, and Status Pages. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
System for effortless on-call scheduling and alerting.
AI-driven tool for faster issue resolution and workflows.
Automated pages to update customers during incidents.
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Funding Insights of incident.io
incident.io has successfully raised a total of $96.2M across 3 strategic funding rounds. The most recent funding activity was a Series B round of $62 million completed in April 2025. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 3
- Last Round Series B — $62.0M
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First Round
First Round
(30 Sep 2021)
- Investors Count 12
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Apr, 2025 | Amount | Series B - incident.io | Valuation | Insight Partners | |
| Jul, 2022 | Amount | Series A - incident.io | Valuation | Index Ventures | |
| Sep, 2021 | Amount | Seed - incident.io | Valuation | Index Ventures , Point Nine |
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in incident.io
incident.io has secured backing from 12 investors, including venture fund and angel investors. Prominent investors backing the company include Insight Partners, Index Ventures and Point Nine. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Investment firm scaling software and technology companies from early to late stages.
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Founded Year | Domain | Location | |
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Venture capital investments in technology startups and entrepreneurs.
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Founded Year | Domain | Location | |
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Venture capital investments are directed toward marketplace and SaaS companies.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by incident.io
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - incident.io
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Incident.Io Comparisons
Competitors of incident.io
incident.io operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as PagerDuty, BigPanda, Demisto, CRITICALSTART and Mandiant, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
A cloud-based platform for incident management software is provided.
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| domain | founded_year | HQ Location |
Cloud-based IT infrastructure monitoring and incident automation are provided.
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| domain | founded_year | HQ Location |
Automated incident response & forensics platform solution
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| domain | founded_year | HQ Location |
Provider of cyber security managed solutions
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| domain | founded_year | HQ Location |
Provider of threat prioritization based cyber incident response
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| domain | founded_year | HQ Location |
IT infrastructure resilience is tested via simulated attacks.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Incident.Io
Frequently Asked Questions about incident.io
When was incident.io founded?
incident.io was founded in 2021.
Where is incident.io located?
incident.io is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.
Who is the current CEO of incident.io?
Stephen Whitworth is the current CEO of incident.io. They have also founded this company.
Is incident.io a funded company?
incident.io is a funded company, having raised a total of $96.2M across 3 funding rounds to date. The company's 1st funding round was a Seed of $5.5M, raised on Sep 30, 2021.
What does incident.io do?
Incident.io was founded in 2021 in San Francisco, United States, and operates in the security and information management sector. Web-based solutions are offered to handle incidents through dashboards, alerts, update sharing, task management, incident summaries, data search and analysis, actionable insights, and detection of trends and anomalies. Operations focus on enabling efficient incident response for organizations.
Who are the top competitors of incident.io?
What products or services does incident.io offer?
incident.io offers On-call, Incident Response, and Status Pages.
Who are incident.io's investors?
incident.io has 12 investors. Key investors include Insight Partners, Index Ventures, Point Nine, Mike Krieger, and Mantis VC.
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