About iPacesetters
iPacesetters is a Business Services company based in Montvale (United States) founded in 1988, and was acquired by Kidd & Company in January 2004. Inbound customer care and sales services are provided across industries. iPacesetters has raised $3 million across 1 funding round from investors including Rand Capital, Kidd & Company and Harvey & Company. The company has 33 employees. iPacesetters has completed 1 acquisition, including TOMS Capital Investment Management. Its chief executive, as recorded, is Patrick Ward. Its Indian entity Ipacesetters Solutions Private Limited reported revenue of ₹6.48 Cr. Its focus areas include BPO Services and Horizontal. Its competitors include Genpact, Sutherland and TaskUs; 2 of its 3 listed competitors have raised funding.
Company details
iPacesetters was founded in 1988 and is based in Montvale, United States. Inbound customer care, sales, and acquisition services are offered to clients in various sectors. Operations center on handling customer inquiries and supporting lead generation through call-based interactions. The company is led by CEO Patrick Ward, with activities focused on business process outsourcing in the customer service domain.
- Headquarters Montvale, United States
- Employees 33
- Stage Acquired
- SectorsBusiness Services
- Website ipacesetters.com
- Social LinkedIn X
- Acquired by Kidd & Company (Jan 2004)
- Legal Name Ipacesetters Solutions Private Limited
- Date of Incorporation 04 Sep, 2009
- Jurisdiction New Delhi, Delhi, India
- Indian entity revenue₹6.48 Cr
FY 2025 · +26% YoY
- Indian entity net profit₹22.3 Lakh
FY 2025 · 3% margin
- Indian entity EBITDA₹38.1 Lakh
FY 2025 · 6% margin
- Total Equity Funding$3M (USD)
in 1 rounds
- Latest Funding Round$3M (USD), Series A
Jun 2014
- InvestorsRand Capital
& 2 more
- Employee Count33
- Investments & Acquisitions
- Acquired byKidd & Company
(Jan 2004)
Associated legal entities of iPacesetters
iPacesetters operates through Ipacesetters Solutions Private Limited (active). Its filings, financials, charges and directors are on the company page.
| Legal entity | Status | Incorporated | Registered in | Revenue (FY 2025) | Employees | Directors | Company page |
|---|---|---|---|---|---|---|---|
| Ipacesetters Solutions Private Limited CIN U72900DL2009PTC193929 | Active | 04 Sep 2009 | New Delhi, Delhi | ₹6.5 Cr | 33 | 2 | View details |
Funding Insights of iPacesetters
iPacesetters has successfully raised a total of $3M through 1 strategic funding round. The most recent funding activity was a Series A round of $3 million completed in June 2014. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $3M
- Total Rounds 1
- Last Round Series A — $3M
- First Round $3M
(Jun 2014)
- Investors Count 2
All 1 funding rounds of iPacesetters with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jun 2014 | $3M | Series A | – | – |
3 investors in total: 3 institutional.
Investors in iPacesetters
iPacesetters has secured backing from 3 investors, including venture fund and institutional investors. Prominent investors backing the company include Rand Capital, Kidd & Company and Harvey & Company.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Early & Growth stage VC Firm investing primarily in the US | 1969 | randcapital.com | Buffalo, United States | |
Kidd & Company, LLC is focused on control equity investments. | 1976 | kiddcompany.com | Old Greenwich, United States | |
Harvey & Company is engaged in buy-side acquisition search and advisory. | 1998 | harveyllc.com | Newport Beach, USA |
Investor details for iPacesetters
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
Board of directors of Ipacesetters Solutions Private Limited (iPacesetters)
Ipacesetters Solutions Private Limited is the primary company behind iPacesetters. The board of Ipacesetters Solutions Private Limited currently have 2 directors; the longest-serving is Sanjeev Dobhal, appointed in 2010. 8 earlier directors have ceased.
| Director | Designation | Appointed | Tenure | Entity |
|---|---|---|---|---|
| Sanjeev Dobhal DIN 03085471 | Managing Director | 30 Apr 2010 | 16 yrs 6 mo | Ipacesetters Solutions Private Limited |
| Alok Kumar Ambastha DIN 03625160 | Whole-time director | 19 Sep 2011 | 15 yrs 1 mo | Ipacesetters Solutions Private Limited |
People of iPacesetters
13 people are tracked at iPacesetters (4 in leadership, 9 in team); the tracked headcount is 33.
| Name | Role | Group |
|---|---|---|
Patrick Ward | CEO | Leadership |
Franco Pettinato | Chief Executive Officer | Leadership |
Vicki Palmisano | VP Client Services | Leadership |
Anna Marie Hill | Sr. Director Of Client Services | Leadership |
Harsh Raj Dubey | Remote Support Engineer | Team |
Sally Brooks | Sr. Account Manager | Team |
Reshanett McDermott | Associate Sales | Team |
Maria Kozlowski | Business Analyst | Team |
Wendy Williams | Accounts Payable Specialist | Team |
Danielle Turco | Assistant Team Lead | Team |
David Scheving | Team Lead | Team |
Manjit Gusain | Website Designer/developer | Team |
Jennie Tsaralunge | Customer Engagement Specialist | Team |
Complete people profiles for iPacesetters
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Financials of iPacesetters
Figures of Ipacesetters Solutions Private Limited, the primary company behind iPacesetters, for FY 2025. Revenue was ₹6.48 Cr (+26% year on year). Net profit was ₹22.3 Lakh (3% margin). EBITDA was ₹38.1 Lakh (6% margin). Revenue has grown at a compounded annual rate of +7% over three years and +7% over five years.
- ₹6.48 CrRevenue · FY 2025 · +26% YoY
- ₹22.3 LakhNet profit · 3% margin
- ₹38.1 LakhEBITDA · 6% margin
- ₹6 LakhPaid-up capital
- 33Employees (provident fund records)
- +7%Revenue CAGR, 3 years
- +7%Revenue CAGR, 5 years
Balance sheet, profit and loss, cash flow and ratios of Ipacesetters Solutions Private Limited are on its company page.
Detailed financial statements for iPacesetters
Statement rows, ratios, five-year trends and downloadable financials of the group companies require an active premium plan.
- Statement rows
- Financial ratios
- Five-year trends
- Downloads
Verified entity values are shown only after access is granted.
Investments & Acquisitions by iPacesetters
iPacesetters has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include TOMS Capital Investment Management.
| Company Name | Description | Domain | Location | Founded | Acquired | Amount |
|---|---|---|---|---|---|---|
Investment management services are provided to clients. | tcim.com | New York, United States | 1995 | Aug 2012 | •••• |
Complete acquisition details for iPacesetters
Acquired stakes, deal sources and the complete acquisition history require an active premium plan.
- Acquired stakes
- Deal sources
- Complete history
- Exports
Verified entity values are shown only after access is granted.
Timeline of iPacesetters
4 dated milestones of iPacesetters across 26 years, from founding to its latest funding, stage changes and deals.
- Founded iPacesetters is founded.
- Exit Acquired by Kidd & Company.
- Acquisition Acquires TOMS Capital Investment Management.
- Funding First funding round of $3.0M.
Competitors of iPacesetters
iPacesetters has 3 listed competitors in our database, 2 of them funded. They include Genpact, Sutherland and TaskUs.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| genpact.com | 1997 | New York, United States | 129,140 | Provider of end-to-end business process outsourcing services | ||
| sutherlandglobal.com | 1986 | Pittsford, United States | $60M | 3,444 | Business process and technology management services are provided globally. | |
| taskus.com | 2008 | San Antonio, United States | $15M | Provider of customer care and back office support services for multiple sectors |
Detailed competitors of iPacesetters
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of iPacesetters
Websites that share an audience with iPacesetters (ipacesetters.com).
Websites whose visitors overlap most with iPacesetters. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
align.com | align.com | 100% | #1,364,074 | – | |
ir.igate.com | ir.igate.com | 63% | – |
Top companies in Business Process Outsourcing (BPO)
3 companies that operate in the same segment as iPacesetters (Business Process Outsourcing (BPO)) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Provider of customer care and back office support services for multiple sectors | 2008 | San Antonio, Texas, United States | USD 15 M | USD 1.18 B | 59,000 | |
Provider of end-to-end business process outsourcing services | 1997 | New York, New York, United States | USD 5.08 B | 140,000 | ||
Business process and technology management services are provided globally. | 1986 | Pittsford, New York, United States | USD 60 M |
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Frequently Asked Questions about iPacesetters
iPacesetters was founded in 1988 and raised its 1st funding round 26 years after it was founded.
iPacesetters is headquartered in Montvale, United States. It is registered at Montvale, New Jersey, United States.
Patrick Ward is the CEO of iPacesetters, as recorded in our data.
iPacesetters is a funded company, having raised a total of $3M across 1 funding round to date. The company's 1st funding round was a Series A of $3M, raised on Jun 2014.
iPacesetters has 33 employees.
The primary company behind iPacesetters, Ipacesetters Solutions Private Limited, reported revenue of ₹6.48 Cr for FY 2025, up 26% year on year.
iPacesetters was founded in 1988 and is based in Montvale, United States. Inbound customer care, sales, and acquisition services are offered to clients in various sectors. Operations center on handling customer inquiries and supporting lead generation through call-based interactions. The company is led by CEO Patrick Ward, with activities focused on business process outsourcing in the customer service domain.
iPacesetters's top competitors include TaskUs, Genpact and Sutherland.
iPacesetters has made 1 acquisition, including TOMS Capital Investment Management.
iPacesetters has 3 investors. Key investors include Rand Capital, Kidd & Company, and Harvey & Company.
iPacesetters operates through Ipacesetters Solutions Private Limited.
Yes. iPacesetters was acquired by Kidd & Company in January 2004.