About Jacada
Jacada is a Technology company based in Herzliya (Israel) founded in 1990, and was acquired by Uniphore in July 2021. Customer self-service and agent-assisted interactions are enabled by software solutions. Its focus areas include Enterprise Applications, Customer Service Software, Contact Center and Omnichannel.
Company details
Jacada was founded in 1990 in Herzliya, Israel, as a provider of software and services in the customer service sector. Unified desktop and process optimization products are offered to support customer interactions. Self-service options and agent-assisted experiences are facilitated through mobile, smart device, and web-based visual IVR solutions. Optimized agent desktops and business process tools are also implemented to enhance operational efficiency for organizations.
- Headquarters Herzliya, Israel
- Stage Acquired
- SectorsTechnology
- Website jacada.com
- Social LinkedIn X Facebook
- Acquired by Uniphore (Jul 2021)
Funding Insights of Jacada
- Total Rounds 2
- Last Round Post-IPO — $4.5M
- Investors Count 1
All 2 funding rounds of Jacada with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jan 2018 | $4.5M | Post-IPO | – | – | |
| Dec 2016 | Post-IPO | – | – |
2 investors in total: 2 institutional.
Investors in Jacada
Jacada has secured backing from 2 investors, including venture fund investors. Prominent investors backing the company include Uniphore and Israel Growth Partners.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Private equity is invested in growth-stage Israeli hi-tech companies. | igpcapital.com | Herzliya, Israel | ||
Developer of a business AI cloud platform and AI agent suite | 2008 | uniphore.com | Palo Alto, United States |
Investor details for Jacada
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
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Timeline of Jacada
5 dated milestones of Jacada across 31 years, from founding to its latest funding, stage changes and deals.
- Founded Jacada is founded.
- IPO Lists on the stock exchange (IPO).
- Funding First funding round.
- Funding Latest funding round, Post-IPO, of $4.5M.
- Exit Acquired by Uniphore.
Web traffic of Jacada
Websites that share an audience with Jacada (jacada.com).
Websites whose visitors overlap most with Jacada. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
thin-world.com | thin-world.com | 100% | – | ||
msdn.microsoft.com | msdn.microsoft.com | 94% | – | ||
| chippc.com | 93% | View details | |||
computerlab.com | computerlab.com | 91% | #9,583,732 | – | |
| govirtualoffice.com | 90% | 10.3K | #2,537,142 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 22 similar websites and full traffic analytics for Jacada
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- 22 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
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Related news about Jacada
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Frequently Asked Questions about Jacada
Jacada was founded in 1990 and raised its 1st funding round 26 years after it was founded.
Jacada is headquartered in Herzliya, Israel. It is registered at Herzliya, Central District, Israel.
Jacada was founded in 1990 in Herzliya, Israel, as a provider of software and services in the customer service sector. Unified desktop and process optimization products are offered to support customer interactions. Self-service options and agent-assisted experiences are facilitated through mobile, smart device, and web-based visual IVR solutions. Optimized agent desktops and business process tools are also implemented to enhance operational efficiency for organizations.
Jacada has 2 investors. Key investors include Uniphore, and Israel Growth Partners.
Yes. Jacada was acquired by Uniphore in July 2021.