About Uniphore
Uniphore is a company based in Palo Alto (United States) founded in 2008 by Ravi Saraogi and Umesh Sachdev.. Uniphore has raised $1.04 billion across 14 funding rounds from investors including Databricks, Snowflake and IIFL Finance. The company has 360 employees as of April 08, 2024. Uniphore has completed 8 acquisitions, including ActionIQ, Colabo and Emotion Research LAB. Uniphore offers products and services including U-Assist, U-Capture, U-Discover, U-Self Serve, and ActionIQ. Uniphore operates in a competitive market with competitors including Observe.AI, LivePerson, CallMiner, Chorus.ai and Kore.ai, among others.
- Headquarter Palo Alto, United States
- Employees 360 as on 08 Apr, 2024
- Founders Ravi Saraogi, Umesh Sachdev
- Stage Unicorn
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Sectors
Technology
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Email
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Phone
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Website
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Social
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- Legal Name Uniphore Software Systems Private Limited
- Date of Incorporation 23 Apr, 2008
- Jurisdiction Chennai, Tamil Nadu, India
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Annual Revenue
$61.11 M (USD)-31.66as on Mar 31, 2023
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Net Profit
$17.16 M (USD)326.75as on Mar 31, 2023
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EBITDA
$5.35 M (USD)94.52as on Mar 31, 2023
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Total Equity Funding
$1.04 B (USD)
in 14 rounds
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Latest Funding Round
$260 M (USD), Series F
Oct 22, 2025
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Investors
Databricks
& 120 more
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Employee Count
360
as on Apr 08, 2024
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Investments & Acquisitions
ActionIQ
& 7 more
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Products & Services of Uniphore
Uniphore offers a comprehensive portfolio of products and services, including U-Assist, U-Capture, U-Discover, U-Self Serve, and ActionIQ. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Offers real-time agent assistance for customer service operations.
Manages enterprise communication recording and analysis.
Provides GenAI-powered conversational intelligence tools.
Delivers intelligent virtual assistant capabilities.
Functions as a composable customer data platform.
Supports AI-powered sales assistance and insights.
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Software Development Team
83 people
Sales and Marketing
35 people
Leadership Team
32 people
Product Management Team
28 people
Senior Team
26 people
Human Resources and Administration
11 people
Finance and Accounting
11 people
Board Team
7 people
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Funding Insights of Uniphore
Uniphore has successfully raised a total of $1.04B across 14 strategic funding rounds. The most recent funding activity was a Series F round of $260 million completed in October 2025. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 14
- Last Round Series F — $260.0M
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First Round
First Round
(22 Sep 2008)
- Investors Count 121
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Oct, 2025 | Amount | Series F - Uniphore | Valuation | Nvidia , Snowflake | |
| Jan, 2022 | Amount | Series E - Uniphore | Valuation | New Enterprise Associates | |
| Mar, 2021 | Amount | Series D - Uniphore | Valuation |
investors |
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| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Uniphore
Uniphore has secured backing from 121 investors, including venture fund, institutional, and angel investors. Prominent investors backing the company include Databricks, Snowflake and IIFL Finance. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Venture capital investments are offered to startups by NEA.
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Founded Year | Domain | Location | |
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Venture capital firm investing in multiple sectors
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Founded Year | Domain | Location | |
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Seed to pre-IPO tech startups are funded by GoldenArc Capital.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Uniphore
Uniphore has strategically engaged in corporate development activities, having acquired 8 companies. Notable acquisitions include ActionIQ, Colabo and Emotion Research LAB. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Cloud-based AI workflow automation is provided for enterprise repetitive tasks.
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2022 | ||||
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AI solutions for data processing, analysis, and automation are provided.
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2019 | ||||
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Provider of customer data platform
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2014 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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OVO is recognized as a smart digital payment application.
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2017 | ||||
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Bionic investment advisor platform
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 |
Financial Statements - Uniphore
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Uniphore Comparisons
Competitors of Uniphore
Uniphore operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Observe.AI, LivePerson, CallMiner, Chorus.ai and Kore.ai, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
AI-powered conversation intelligence and automation are provided for contact centers.
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| domain | founded_year | HQ Location |
Conversational AI platform is provided for digital customer experiences.
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| domain | founded_year | HQ Location |
Cloud and AI-based conversational analytics are delivered by CallMiner.
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| domain | founded_year | HQ Location |
Conversational intelligence platform for sales
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| domain | founded_year | HQ Location |
Conversational and generative AI platforms are provided for businesses.
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| domain | founded_year | HQ Location |
AI agent platform for enterprise task automation is provided.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Uniphore
Frequently Asked Questions about Uniphore
When was Uniphore founded?
Uniphore was founded in 2008.
Where is Uniphore located?
Uniphore is headquartered in Palo Alto, United States. It is registered at Palo Alto, California, United States.
Who is the current CEO of Uniphore?
Umesh Sachdev is the current CEO of Uniphore. They have also founded this company.
Is Uniphore a funded company?
Uniphore is a funded company, having raised a total of $1.04B across 14 funding rounds to date. The company's 1st funding round was a Series D of $120.06M, raised on Sep 22, 2008.
How many employees does Uniphore have?
As of Apr 08, 2024, the latest employee count at Uniphore is 360.
What is the annual revenue of Uniphore?
Annual revenue of Uniphore is $61.11M as on Mar 31, 2023.
What does Uniphore do?
Uniphore was founded in 2008 and is headquartered in Palo Alto, United States. A business AI cloud platform is provided, enabling the building, deployment, and management of AI agents. A composable and secure environment is offered for integration with existing enterprise systems. Solutions within the AI agent suite address customer service, marketing, sales, and people management sectors. Operations focus on AI-driven tools for various business functions.
Who are the top competitors of Uniphore?
Uniphore's top competitors include Chorus.ai, LivePerson and Observe.AI.
What products or services does Uniphore offer?
Uniphore offers U-Assist, U-Capture, U-Discover, U-Self Serve, and 2 more products and services.
How many acquisitions has Uniphore made?
Uniphore has made 8 acquisitions, including ActionIQ, Colabo, and Emotion Research LAB.
Who are Uniphore's investors?
Uniphore has 121 investors. Key investors include Databricks, Snowflake, IIFL Finance, Nvidia, and AMD.
What is Uniphore's valuation?
The valuation of Uniphore is $2.5B as of Jan 2022.
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