About Uniphore
Uniphore is a company based in Palo Alto (United States) founded in 2008 by Ravi Saraogi and Umesh Sachdev. Uniphore has raised $1.04 billion across 14 funding rounds from investors including Databricks, Snowflake and IIFL Finance. The company has 360 employees as of April 08, 2024. Uniphore has completed 8 acquisitions, including ActionIQ, Colabo and Emotion Research LAB. Uniphore offers products and services including U-Assist, U-Capture, U-Discover, U-Self Serve, and ActionIQ. Uniphore operates in a competitive market with competitors including Observe.AI, LivePerson, CallMiner, Chorus.ai and Kore.ai, among others.
- Headquarter Palo Alto, United States
- Employees 360 as on 08 Apr, 2024
- Founders Ravi Saraogi, Umesh Sachdev
- Stage Unicorn
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Sectors
Technology
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Email
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Phone
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Website
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Social
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- Legal Name Uniphore Software Systems Private Limited
- Date of Incorporation 23 Apr, 2008
- Jurisdiction Chennai, Tamil Nadu, India
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Annual Revenue
$61.11 M (USD)-31.66as on Mar 31, 2023
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Net Profit
$17.16 M (USD)326.75as on Mar 31, 2023
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EBITDA
$5.35 M (USD)94.52as on Mar 31, 2023
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Total Equity Funding
$1.04 B (USD)
in 14 rounds
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Latest Funding Round
$260 M (USD), Series F
Oct 22, 2025
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Investors
Databricks
& 120 more
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Employee Count
360
as on Apr 08, 2024
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Investments & Acquisitions
ActionIQ
& 7 more
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Products & Services of Uniphore
Uniphore offers a comprehensive portfolio of products and services, including U-Assist, U-Capture, U-Discover, U-Self Serve, and ActionIQ.
Offers real-time agent assistance for customer service operations.
Manages enterprise communication recording and analysis.
Provides GenAI-powered conversational intelligence tools.
Delivers intelligent virtual assistant capabilities.
Functions as a composable customer data platform.
Supports AI-powered sales assistance and insights.
People of Uniphore
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Software Development Team
83 people
Sales and Marketing
35 people
Leadership Team
32 people
Product Management Team
28 people
Senior Team
26 people
Human Resources and Administration
11 people
Finance and Accounting
11 people
Board Team
7 people
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Funding Insights of Uniphore
Uniphore has successfully raised a total of $1.04B across 14 strategic funding rounds. The most recent funding activity was a Series F round of $260 million completed in October 2025. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
Investors in Uniphore
Uniphore has secured backing from 121 investors, including venture fund, institutional, and angel investors. Prominent investors backing the company include Databricks, Snowflake and IIFL Finance.
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Venture capital investments are offered to startups by NEA.
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Venture capital firm investing in multiple sectors
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Seed to pre-IPO tech startups are funded by GoldenArc Capital.
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Investor details for Uniphore
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- Investor domains
- Investor locations
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- Participation history
Verified entity values are shown only after access is granted.
Investments & Acquisitions by Uniphore
Uniphore has strategically engaged in corporate development activities, having acquired 8 companies. Notable acquisitions include ActionIQ, Colabo and Emotion Research LAB.
Investment portfolio details for Uniphore
Portfolio company identities, transaction dates, round details, and investment values require an active premium plan.
- Portfolio identities
- Transaction dates
- Round details
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| Company Name | Description | Domain | Location | Founded Year | Amount |
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Cloud-based AI workflow automation is provided for enterprise repetitive tasks.
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AI solutions for data processing, analysis, and automation are provided.
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Provider of customer data platform
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Locked | Locked | 2014 | Locked |
Complete acquisition details for Uniphore
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- Transaction dates
- Acquired stakes
- Disclosed values
- Domains and locations
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Financial Statements - Uniphore
Detailed financials for Uniphore
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- Profit trends
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Uniphore Comparisons
Peer comparison for Uniphore
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- Named peers
- Headcount comparison
- Funding comparison
- Operating benchmarks
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Competitors of Uniphore
Uniphore operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Observe.AI, LivePerson, CallMiner, Chorus.ai and Kore.ai, among others.
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AI-powered conversation intelligence and automation are provided for contact centers.
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Conversational AI platform is provided for digital customer experiences.
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Cloud and AI-based conversational analytics are delivered by CallMiner.
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Conversational intelligence platform for sales
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Conversational and generative AI platforms are provided for businesses.
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AI agent platform for enterprise task automation is provided.
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Detailed competitors of Uniphore
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- Full company profiles
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- Competitive positioning
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Latest news on Uniphore
Complete news archive for Uniphore
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
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Frequently Asked Questions about Uniphore
Uniphore was founded in 2008.
Uniphore is headquartered in Palo Alto, United States. It is registered at Palo Alto, California, United States.
Umesh Sachdev is the current CEO of Uniphore. They have also founded this company.
Uniphore is a funded company, having raised a total of $1.04B across 14 funding rounds to date.
As of Apr 08, 2024, the latest employee count at Uniphore is 360.
Annual revenue of Uniphore is $61.11M as on Mar 31, 2023.
Uniphore was founded in 2008 and is headquartered in Palo Alto, United States. A business AI cloud platform is provided, enabling the building, deployment, and management of AI agents. A composable and secure environment is offered for integration with existing enterprise systems. Solutions within the AI agent suite address customer service, marketing, sales, and people management sectors. Operations focus on AI-driven tools for various business functions.
Uniphore's top competitors include Chorus.ai, LivePerson and Observe.AI.
Uniphore offers U-Assist, U-Capture, U-Discover, U-Self Serve, and 2 more products and services.
Uniphore has made 8 acquisitions, including ActionIQ, Colabo, and Emotion Research LAB.
Uniphore has 121 investors. Key investors include Databricks, Snowflake, IIFL Finance, Nvidia, and AMD.
The valuation of Uniphore is $2.5B as of Jan 2022.