About Gainsight
Gainsight is a company based in San Francisco (United States) founded in 2009 was acquired by Vista Equity Partners in November 2020. Gainsight has raised $159.97 million across 7 funding rounds from investors including Bessemer Venture Partners, Lightspeed Venture Partners and Cisco Investments. The company has 759 employees as of April 01, 2024. Gainsight has completed 5 acquisitions, including Gainsight, Northpass and Skilljar. Gainsight offers products and services including Customer Success Platform, Product Experience Software, and Customer Communities. Gainsight operates in a competitive market with competitors including Freshworks, Outreach, Alida, Totango and Catalyst, among others.
- Headquarter San Francisco, United States
- Employees 759 as on 01 Apr, 2024
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Sectors
Technology
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Email
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Phone
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Website
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Social
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- Legal Name Gainsight Software Private Limited
- Date of Incorporation 23 Oct, 2012
- Jurisdiction Hyderabad, Telangana, India
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Annual Revenue
$31.17 M (USD)34.92as on Mar 31, 2023
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Net Profit
$3.23 M (USD)36.75as on Mar 31, 2023
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EBITDA
$4.67 M (USD)36.93as on Mar 31, 2023
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Total Equity Funding
$159.97 M (USD)
in 7 rounds
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Latest Funding Round
$52 M (USD), Series E
May 09, 2017
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Investors
Bessemer Venture Partners
& 11 more
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Employee Count
759
as on Apr 01, 2024
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Investments & Acquisitions
Gainsight
& 4 more
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Acquired by
Vista Equity Partners
(Nov 30, 2020)
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Products & Services of Gainsight
Gainsight offers a comprehensive portfolio of products and services, including Customer Success Platform, Product Experience Software, and Customer Communities.
Drives retention and expansion with AI insights
Improves user adoption through in-app engagements
Provides a hub for customer self-service and feedback
People of Gainsight
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Funding Insights of Gainsight
Gainsight has successfully raised a total of $159.97M across 7 strategic funding rounds. The most recent funding activity was a Series E round of $52 million completed in May 2017. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
Investors in Gainsight
Gainsight has secured backing from 12 investors, including venture fund and angel investors. Prominent investors backing the company include Bessemer Venture Partners, Lightspeed Venture Partners and Cisco Investments.
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Venture capital investing in innovative companies across global sectors is undertaken by Lightspeed Venture Partners.
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Investments in technology companies are conducted globally by Battery Ventures.
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Venture capital fund focused on investing in multiple sectors
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Investor details for Gainsight
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Investments & Acquisitions by Gainsight
Gainsight has strategically engaged in corporate development activities, having acquired 5 companies. Notable acquisitions include Gainsight, Northpass and Skilljar.
Investment portfolio details for Gainsight
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- Portfolio identities
- Transaction dates
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| Company Name | Description | Domain | Location | Founded Year | Amount |
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Provider of customer relationship intelligence solutions for customer success teams
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Analytics platform for tracking customer journeys and adoption metrics.
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Learning management system for companies and organizations
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Locked | Locked | 2013 | Locked |
Complete acquisition details for Gainsight
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Financial Statements - Gainsight
Detailed financials for Gainsight
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Gainsight Comparisons
Peer comparison for Gainsight
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Competitors of Gainsight
Gainsight operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Freshworks, Outreach, Alida, Totango and Catalyst, among others.
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Cloud-based business process management suite solutions are delivered.
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Sales execution platform provided to streamline strategies and engage customers.
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Customer success platforms for feedback and insight are provided.
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Customer journeys and success are managed via specialized software tools.
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A customer success platform is provided by Catalyst Software.
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Detailed competitors of Gainsight
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Latest news on Gainsight
Complete news archive for Gainsight
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Frequently Asked Questions about Gainsight
Gainsight was founded in 2009 and raised its 1st funding round 2 years after it was founded.
Gainsight is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.
Nick Mehta is the current CEO of Gainsight.
Gainsight is a funded company, having raised a total of $159.97M across 7 funding rounds to date.
As of Apr 01, 2024, the latest employee count at Gainsight is 759.
Annual revenue of Gainsight is $31.17M as on Mar 31, 2023.
Gainsight was founded in 2009 in San Francisco, United States, as a customer success management solution for subscription-based businesses. Retention is managed, churn is reduced, and revenue growth is supported through identification of up-sell opportunities. Big data analytics are applied across sales data, usage logs, support tickets, surveys, and other customer intelligence sources. Operations are conducted via a cloud-based platform with subscription-based pricing.
Gainsight's top competitors include Freshworks, Outreach and Alida.
Gainsight offers Customer Success Platform, Product Experience Software, and Customer Communities.
Gainsight has 12 investors. Key investors include Bessemer Venture Partners, Lightspeed Venture Partners, Cisco Investments, Capital Innovators, and Battery Ventures.