Catalyst

New York, United States Founded: 2017 • Age: 9 yrs
A customer success platform is provided by Catalyst Software.
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About Catalyst

Catalyst is a company based in New York (United States) founded in 2017 by Edward Chiu and Kevin Chiu. It operates as a SaaS (Software-as-a-Service). Catalyst has raised $63.4 million across 7 funding rounds from investors including Databricks, Accel and Spark Capital. Catalyst offers products and services including Catalyst Platform. Catalyst operates in a competitive market with competitors including Freshworks, Outreach, Alida, Gainsight and Totango, among others.

  • Headquarter New York, United States
  • Founders Edward Chiu, Kevin Chiu
  • Sectors
    Technology
  • Email
    ***********
  • Phone
    *********
  • Website
    *********
  • Social
    *********
  • Legal Name Catalyst Software
Operational Areas
Technology → Enterprise Software & Productivity Solutions
Key Metrics
  • Annual Revenue
  • Net Profit
  • EBITDA
  • Total Equity Funding
    $63.4 M (USD)

    in 7 rounds

  • Latest Funding Round
  • Investors
    Databricks

    & 7 more

  • Employee Count
    Employee Count
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Products & Services of Catalyst

Catalyst offers a comprehensive portfolio of products and services, including Catalyst Platform. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.

Primary

A platform for enhancing customer success strategies effectively.

People of Catalyst
Headcount 200-500
Employee Profiles 83
Employee Profiles
People
Krista Hoffman
Customer Success Coach
People
Shawn Riedel
Catalyst Customer Success Coach
People
Jason Noble
Customer Success Coach
People
Saumya Mehta
Customer Success Coach

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Funding Insights of Catalyst

Catalyst has successfully raised a total of $63.4M across 7 strategic funding rounds. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding
  • Total Rounds 7
  • Last Round
  • First Round

    (24 Apr 2018)

  • Investors Count 8
Date Amount Transaction Name Valuation Lead Investors Investors
May, 2023 Amount Series C - Catalyst Valuation

investors

Apr, 2020 Amount Series B - Catalyst Valuation Spark Capital
Jul, 2019 Amount Series A - Catalyst Valuation

investors

Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Investors in Catalyst

Catalyst has secured backing from 8 investors, including institutional, venture fund, and angel investors. Prominent investors backing the company include Databricks, Accel and Spark Capital. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.

All
Venture Fund
Institutional
Angel
Investor Description Founded Year Domain Location
Spark Capital is engaged in venture capital investments.
Founded Year Domain Location
Accel is recognized as a leading venture capital firm.
Founded Year Domain Location
Early-stage US tech startups are invested in by Work-Bench.
Founded Year Domain Location
Investor Description Founded Year Domain Location
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
Founded Year Domain Location
Startup ecosystems are ignited through strategic investments by Signite Partners.
Founded Year Domain Location
Venture capital is directed toward companies in multiple sectors.
Founded Year Domain Location
Venture capital is invested in cybersecurity, fintech, and AI startups.
Founded Year Domain Location

Investments & Acquisitions by Catalyst

Investments
Company Name Description Domain Location Founded Year Amount
Bionic investment advisor platform
2016
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Fine Asian gourmet food is offered by an internet-first restaurant.
2016

Financial Statements - Catalyst

Tata Steel revenue growth over time
Tata Steel profit and loss trends over time
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Catalyst Comparisons

Employees
+
Add Comparison
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Competitors of Catalyst

Catalyst operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Freshworks, Outreach, Alida, Gainsight and Totango, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Cloud-based business process management suite solutions are delivered.
domain founded_year HQ Location
Sales execution platform provided to streamline strategies and engage customers.
domain founded_year HQ Location
Customer success platforms for feedback and insight are provided.
domain founded_year HQ Location
Customer health is monitored and managed via a cloud-based platform.
domain founded_year HQ Location
Customer journeys and success are managed via specialized software tools.
Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Multiple services are booked via an app-based platform.
domain founded_year HQ Location
On-demand services are booked through an app-based platform.
domain founded_year HQ Location
App based platform offering on demand delivery and ride-hailing services
domain founded_year HQ Location
Operates an on-demand hyperlocal delivery app for food and groceries.

Frequently Asked Questions about Catalyst

When was Catalyst founded?

Catalyst was founded in 2017 and raised its 1st funding round 1 year after it was founded.

Where is Catalyst located?

Catalyst is headquartered in New York, United States. It is registered at New York, New York, United States.

Who is the current CEO of Catalyst?

Edward Chiu is the current CEO of Catalyst. They have also founded this company.

Is Catalyst a funded company?

Catalyst is a funded company, having raised a total of $63.4M across 7 funding rounds to date. The company's 1st funding round was a Series A of $15M, raised on Apr 24, 2018.

What does Catalyst do?

Catalyst Software, now merged with Totango, is focused on delivering powerful customer growth solutions. Customer success and sales teams are supported through innovative tools designed to drive positive business outcomes and sustainable revenue growth. The platform is utilized across various industries to enhance customer engagement and retention strategies.

Who are the top competitors of Catalyst?

Catalyst's top competitors include Freshworks, Outreach and Alida.

What products or services does Catalyst offer?

Catalyst offers Catalyst Platform.

Who are Catalyst's investors?

Catalyst has 8 investors. Key investors include Databricks, Accel, Spark Capital, Work-Bench, and True Ventures.

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