About Gainsight
Gainsight is a company based in San Mateo (United States) founded in 2016 by Nick Bonfiglio and Mickey Alon was acquired by Gainsight in October 2018. It operates as a SaaS (Software-as-a-Service), and Subscription Services. Gainsight has raised $7.2 million across 1 funding round from investors including Gainsight, Storm Ventures and Opus Capital. Gainsight offers products and services including Gainsight Product Experience Platform, Gainsight CustomerOS, and Staircase AI by Gainsight. Gainsight operates in a competitive market with competitors including Pendo, User Testing, Heap, Quantum Metric and Amplitude, among others.
- Headquarter San Mateo, United States
- Founders Nick Bonfiglio, Mickey Alon
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Sectors
Technology
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Email
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Phone
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Website
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Social
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- Legal Name Gainsight, The Customer Success Company
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Products & Services of Gainsight
Gainsight offers a comprehensive portfolio of products and services, including Gainsight Product Experience Platform, Gainsight CustomerOS, and Staircase AI by Gainsight. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Platform enhances user adoption with real-time engagement insights.
Solution integrates customer data for retention and expansion.
AI tool supports customer success with predictive insights.
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Funding Insights of Gainsight
Gainsight has successfully raised a total of $7.2M through 1 strategic funding round. The most recent funding activity was a Series A round of $7.2 million completed in July 2017. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 1
- Last Round Series A — $7.2M
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First Round
First Round
(12 Jul 2017)
- Investors Count 2
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2017 | Amount | Series A - Gainsight | Valuation | Storm Ventures , Opus Capital |
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| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
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Investors in Gainsight
Gainsight has secured backing from 3 investors, including venture fund investors. Prominent investors backing the company include Gainsight, Storm Ventures and Opus Capital. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Venture capital fund focused on multiple sectors
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Early-stage funding is offered by Opus Capital for technology companies.
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Customer health is monitored and managed via a cloud-based platform.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Venture capital is directed toward companies in multiple sectors.
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Investments & Acquisitions by Gainsight
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Gainsight
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Gainsight Comparisons
Competitors of Gainsight
Gainsight operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Pendo, User Testing, Heap, Quantum Metric and Amplitude, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Product experience is managed through cloud-based analytics and feedback tools.
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Automated usability testing and feedback for mobile experiences is provided.
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Cloud based product analytics software
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Real-time digital experience analytics software is provided for businesses.
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Amplitude is recognized as a leading digital analytics platform.
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| domain | founded_year | HQ Location |
Customer targeting and feedback management platform is utilized for insights.
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| Company Name | Domain | Founded year | HQ Location | Description |
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Multiple services are booked via an app-based platform.
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On-demand services are booked through an app-based platform.
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App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Gainsight
Frequently Asked Questions about Gainsight
When was Gainsight founded?
Gainsight was founded in 2016 and raised its 1st funding round 1 year after it was founded.
Where is Gainsight located?
Gainsight is headquartered in San Mateo, United States. It is registered at San Mateo, California, United States.
Who is the current CEO of Gainsight?
Nick Bonfiglio is the current CEO of Gainsight. They have also founded this company.
Is Gainsight a funded company?
Gainsight is a funded company, having raised a total of $7.2M across 1 funding round to date. The company's 1st funding round was a Series A of $7.2M, raised on Jul 12, 2017.
What does Gainsight do?
Gainsight is established as a prominent player in the customer success and product experience software sector. The company is focused on delivering solutions that enhance user adoption, reduce churn, and drive business growth through real-time, AI-powered insights. Its offerings, including the Product Experience Platform and CustomerOS, are designed to support digital customer success strategies across various industries. Solutions are provided to scale onboarding, boost product adoption, and monetize customer education. Teams in customer success, product management, and revenue operations are empowered to align on customer health and expansion opportunities.
Who are the top competitors of Gainsight?
Gainsight's top competitors include Pendo, User Testing and Amplitude.
What products or services does Gainsight offer?
Gainsight offers Gainsight Product Experience Platform, Gainsight CustomerOS, and Staircase AI by Gainsight.
Who are Gainsight's investors?
Gainsight has 3 investors. Key investors include Gainsight, Storm Ventures, and Opus Capital.
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