About Heap
Heap is a company based in San Francisco (United States) founded in 2012 by Matin Movassate was acquired by Contentsquare in September 2023.. Heap has raised $245 million across 8 funding rounds from investors including Salesforce, Contentsquare and AllianceBernstein. Heap offers products and services including Product Analytics, AI CoPilot, Session Replay, and Heatmaps. Heap operates in a competitive market with competitors including Adobe, Pendo, ActiveCampaign, Medallia and Zendesk, among others.
- Headquarter San Francisco, United States
- Founders Matin Movassate
- Stage Soonicorn
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Sectors
Technology
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Email
***********
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Phone
*********
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Website
*********
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Social
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- Legal Name Heap, Inc.
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Annual Revenue
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Net Profit
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EBITDA
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Total Equity Funding
$245 M (USD)
in 8 rounds
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Latest Funding Round
$110 M (USD), Series D
Dec 07, 2021
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Investors
Salesforce
& 25 more
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Employee Count
Employee Count
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Acquired by
Contentsquare
(Sep 28, 2023)
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Products & Services of Heap
Heap offers a comprehensive portfolio of products and services, including Product Analytics, AI CoPilot, Session Replay, and Heatmaps. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Platform for tracking and analyzing user behavior on digital platforms.
AI assistant that simplifies analytics for non-experts.
Feature to replay user sessions for context and debugging.
Visual tool to show user interactions on web pages.
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Sales and Marketing
75 people
Senior Team
61 people
Leadership Team
59 people
Software Development Team
47 people
Product Management Team
37 people
Customer Team
25 people
Finance and Accounting
18 people
Creative and Marketing Team
18 people
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Funding Insights of Heap
Heap has successfully raised a total of $245M across 8 strategic funding rounds. The most recent funding activity was a Series D round of $110 million completed in December 2021. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 8
- Last Round Series D — $110.0M
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First Round
First Round
(27 Aug 2013)
- Investors Count 25
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Dec, 2021 | Amount | Series D - Heap | Valuation | Sixth Street | |
| Jul, 2019 | Amount | Series C - Heap | Valuation | NewView Capital | |
| May, 2017 | Amount | Series B - Heap | Valuation |
investors |
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Heap
Heap has secured backing from 26 investors, including venture fund, institutional, and angel investors. Prominent investors backing the company include Salesforce, Contentsquare and AllianceBernstein. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Venture capital investment firm
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Founded Year | Domain | Location | |
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Early-stage venture capital firm investing in AI, healthcare, and tech sectors.
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Founded Year | Domain | Location | |
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Private equity and VC-based investment firm
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Heap
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Heap
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Heap Comparisons
Competitors of Heap
Heap operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Adobe, Pendo, ActiveCampaign, Medallia and Zendesk, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
AI-powered platform manages marketing creatives and customer journeys.
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| domain | founded_year | HQ Location |
Product experience is managed through cloud-based analytics and feedback tools.
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| domain | founded_year | HQ Location |
Sales, CRM, and email marketing automation software is provided.
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| domain | founded_year | HQ Location |
Medallia is focused on customer and employee experience management.
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| domain | founded_year | HQ Location |
Cloud-based customer service platform is offered for business engagement.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Heap
Frequently Asked Questions about Heap
When was Heap founded?
Heap was founded in 2012 and raised its 1st funding round 1 year after it was founded.
Where is Heap located?
Heap is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.
Who is the current CEO of Heap?
Matin Movassate is the current CEO of Heap. They have also founded this company.
Is Heap a funded company?
Heap is a funded company, having raised a total of $245M across 8 funding rounds to date. The company's 1st funding round was a Series B of $27M, raised on Aug 27, 2013.
What does Heap do?
Founded in 2012 and based in San Francisco, United States, Heap operates in the product analytics sector. Cloud-based software is utilized to collect data from web, mobile, email, and other integrations. Real-time analysis is enabled to derive insights on customer journeys through digital experiences. Tools such as session replays, heat maps, dashboards, and playbooks are provided for detailed examination.
What products or services does Heap offer?
Heap offers Product Analytics, AI CoPilot, Session Replay, and Heatmaps.
Who are Heap's investors?
Heap has 26 investors. Key investors include Salesforce, Contentsquare, AllianceBernstein, SharesPost, and Pear VC.
What is Heap's valuation?
The valuation of Heap is $960M as of Dec 2021.
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