About Staircase AI
Staircase AI is a company based in Topanga (United States) founded in 2021 by Lior Harel was acquired by Gainsight in August 2024.. Staircase AI has raised $4 million across 1 funding round from investors including Gainsight, StageOne Ventures and Disruptive AI. The company has 10 employees as of December 31, 2022. Staircase AI offers products and services including Staircase AI Platform, Churn Analysis Report, and Customer Expansion Report. Staircase AI operates in a competitive market with competitors including Twilio, Freshworks, Dialpad, Sprinklr and Gupshup, among others.
- Headquarter Topanga, United States
- Employees 10 as on 31 Dec, 2022
- Founders Lior Harel
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Sectors
Technology
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Phone
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Website
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Social
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- Legal Name Staircase, Inc
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Products & Services of Staircase AI
Staircase AI offers a comprehensive portfolio of products and services, including Staircase AI Platform, Churn Analysis Report, and Customer Expansion Report. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Platform for AI analysis of customer signals to predict churn.
Free tool to evaluate and prevent customer churn risks.
Report identifying untapped growth opportunities in customer data.
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Funding Insights of Staircase AI
Staircase AI has successfully raised a total of $4M through 1 strategic funding round. The most recent funding activity was a Seed round of $4 million completed in October 2021. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 1
- Last Round Seed — $4.0M
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First Round
First Round
(27 Oct 2021)
- Investors Count 2
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Oct, 2021 | Amount | Seed - Staircase AI | Valuation | StageOne Ventures , Disruptive AI |
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| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
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Investors in Staircase AI
Staircase AI has secured backing from 3 investors, including venture fund investors. Prominent investors backing the company include Gainsight, StageOne Ventures and Disruptive AI. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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StageOne Ventures is focused on seed-stage investments in tech startups.
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Early-stage AI startups are funded by Disruptive AI.
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Customer health is monitored and managed via a cloud-based platform.
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Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Venture capital is directed toward companies in multiple sectors.
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Investments & Acquisitions by Staircase AI
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Staircase AI
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Staircase Ai Comparisons
Competitors of Staircase AI
Staircase AI operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Freshworks, Dialpad, Sprinklr and Gupshup, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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Cloud-based omnichannel communication and customer engagement platform is utilized.
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Cloud-based business process management suite solutions are delivered.
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Cloud-based unified communication solutions including voice and video are provided.
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Cloud-based customer experience management software is provided for brands.
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Tools for customer engagement across multiple channels are provided.
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Conversational AI platform is provided for digital customer experiences.
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Multiple services are booked via an app-based platform.
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On-demand services are booked through an app-based platform.
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App based platform offering on demand delivery and ride-hailing services
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Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Staircase Ai
Frequently Asked Questions about Staircase AI
When was Staircase AI founded?
Staircase AI was founded in 2021.
Where is Staircase AI located?
Staircase AI is headquartered in Topanga, United States. It is registered at Topanga, California, United States.
Is Staircase AI a funded company?
Staircase AI is a funded company, having raised a total of $4M across 1 funding round to date. The company's 1st funding round was a Seed of $4M, raised on Oct 27, 2021.
How many employees does Staircase AI have?
As of Dec 31, 2022, the latest employee count at Staircase AI is 10.
What does Staircase AI do?
Staircase was established in 2021 and is based in Topanga, United States. Solutions for customer relationship intelligence are offered within the customer success sector. AI-driven tools are utilized to examine communications and produce insights into relationships. Business challenges are identified through this analysis, supporting efforts to enhance customer retention. Operations focus on enabling teams to refine strategies based on communication data patterns.
Who are the top competitors of Staircase AI?
Staircase AI's top competitors include Twilio, Freshworks and Dialpad.
What products or services does Staircase AI offer?
Staircase AI offers Staircase AI Platform, Churn Analysis Report, and Customer Expansion Report.
Who are Staircase AI's investors?
Staircase AI has 3 investors. Key investors include Gainsight, StageOne Ventures, and Disruptive AI.
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