About Mihup
Mihup is a company based in Kolkata (India) founded in 2016 by Biplab Chakraborty and Tapan Barman. Mihup has raised $10.77 million across 7 funding rounds from investors including Netcore Cloud, Accel and Xelp. The company has 64 employees as of April 03, 2024. Mihup offers products and services including Mihup Agent Assist, Mihup Interaction Analytics, and Mihup Automated Virtual Agent. Mihup operates in a competitive market with competitors including Twilio, Freshworks, Dialpad, Sprinklr and Gupshup, among others.
- Headquarter Kolkata, India
- Employees 64 as on 03 Apr, 2024
- Founders Biplab Chakraborty, Tapan Barman
- Stage Minicorn
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Sectors
Technology
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Email
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Phone
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Website
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Social
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- Legal Name Mihup Communications Private Limited
- Date of Incorporation 01 Jun, 2016
- Jurisdiction Kolkata, West Bengal, India
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Annual Revenue
$1.86 M (USD)62.3as on Mar 31, 2024
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Net Profit
$21.26 K (USD)118.08as on Mar 31, 2024
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EBITDA
$376.92 K (USD)331.53as on Mar 31, 2024
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Total Equity Funding
$10.77 M (USD)
in 7 rounds
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Latest Funding Round
$5.95 M (USD), Series A
Sep 13, 2024
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Investors
Netcore Cloud
& 15 more
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Employee Count
64
as on Apr 03, 2024
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Products & Services of Mihup
Mihup offers a comprehensive portfolio of products and services, including Mihup Agent Assist, Mihup Interaction Analytics, and Mihup Automated Virtual Agent.
Provides real-time support for agents to enhance performance and resolve issues.
Analyzes customer calls to improve quality assurance and operational efficiency.
Automates responses in contact centers for faster customer interactions.
Funding Insights of Mihup
Mihup has successfully raised a total of $10.77M across 7 strategic funding rounds. The most recent funding activity was a Series A round of $5.95 million completed in September 2024. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
Investors in Mihup
Mihup has secured backing from 16 investors, including angel, venture fund, and institutional investors. Prominent investors backing the company include Netcore Cloud, Accel and Xelp.
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Accel is recognized as a leading venture capital firm.
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Venture capital firm focused on tech sectors
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Early-stage investments are provided to technology startups by Ideaspring Capital.
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Investor details for Mihup
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Investments & Acquisitions by Mihup
Investment portfolio details for Mihup
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Financial Statements - Mihup
Detailed financials for Mihup
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Mihup Comparisons
Peer comparison for Mihup
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Competitors of Mihup
Mihup operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Freshworks, Dialpad, Sprinklr and Gupshup, among others.
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Cloud-based omnichannel communication and customer engagement platform is utilized.
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Cloud-based business process management suite solutions are delivered.
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Cloud-based unified communication solutions including voice and video are provided.
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Cloud-based customer experience management software is provided for brands.
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Tools for customer engagement across multiple channels are provided.
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Conversational AI platform is provided for digital customer experiences.
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Detailed competitors of Mihup
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Latest news on Mihup
Complete news archive for Mihup
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Frequently Asked Questions about Mihup
Mihup was founded in 2016.
Mihup is headquartered in Kolkata, India. It is registered at Kolkata, West Bengal, India.
Tapan Barman is the current CEO of Mihup. They have also founded this company.
Mihup is a funded company, having raised a total of $10.77M across 7 funding rounds to date.
As of Apr 03, 2024, the latest employee count at Mihup is 64.
Annual revenue of Mihup is $1.86M as on Mar 31, 2024.
Mihup was established in 2016 in Kolkata, India, as an AI-based platform. Conversational analytics solutions are offered for contact centers. Conversation intelligence is utilized to enhance contact center performance. Voice-based customer support and information services are enabled for businesses. Intelligent chatbots are provided for text-based customer interactions. Industries including BFSI, BPOs, eCommerce, logistics, and automobiles are served.
Mihup's top competitors include Twilio, Freshworks and Dialpad.
Mihup offers Mihup Agent Assist, Mihup Interaction Analytics, and Mihup Automated Virtual Agent.
Mihup has 16 investors. Key investors include Netcore Cloud, Accel, Xelp, RBA Finance, and Ashish Kacholia.
The valuation of Mihup is $36.67M as of Dec 2022.