About Mihup
Mihup is a Technology company based in Kolkata (India) founded in 2016 by Biplab Chakraborty and Tapan Barman. AI-based conversational analytics for contact centers are provided. Mihup has raised $10.77 million across 7 funding rounds from investors including Netcore Cloud, Accel and Xelp. The company has 64 employees. Mihup was last valued at $36.67 million in December 2022. Its chief executive, as recorded, is Tapan Barman. Its Indian entity Mihup Communications Private Limited reported revenue of ₹20.19 Cr. Mihup offers products and services including Mihup Agent Assist, Mihup Interaction Analytics, and Mihup Automated Virtual Agent. Its focus areas include Enterprise Applications, Customer Service Software, Contact Center and Conversational Analytics.
Company details
Mihup was established in 2016 in Kolkata, India, as an AI-based platform. Conversational analytics solutions are offered for contact centers. Conversation intelligence is utilized to enhance contact center performance. Voice-based customer support and information services are enabled for businesses. Intelligent chatbots are provided for text-based customer interactions. Industries including BFSI, BPOs, eCommerce, logistics, and automobiles are served.
- Headquarters Kolkata, India
- Employees 64
- Founders Biplab Chakraborty, Tapan Barman
- Stage Minicorn
- SectorsTechnology
- Email••••••••
- Phone•••• ••••
- Website mihup.ai
- Social LinkedIn X
- Legal Name Mihup Communications Private Limited
- Date of Incorporation 01 Jun, 2016
- Jurisdiction Kolkata, West Bengal, India
- Annual Revenue₹20.19 Cr
FY 2025 · +27% YoY
- Net Profit₹2.01 Cr
FY 2025 · 10% margin
- EBITDA₹5.06 Cr
FY 2025 · 25% margin
- Total Equity Funding$10.77M (USD)
in 7 rounds
- Latest Funding Round$5.95M (USD), Series A
Sep 2024
- InvestorsNetcore Cloud
& 15 more
- Employee Count64
Associated legal entities of Mihup
Mihup operates through Mihup Communications Private Limited (active). Its filings, financials, charges and directors are on the company page.
| Legal entity | Status | Incorporated | Registered in | Revenue (FY 2025) | Employees | Directors | Company page |
|---|---|---|---|---|---|---|---|
| Mihup Communications Private Limited CIN U72900WB2016PTC216027 | Active | 01 Jun 2016 | Kolkata, West Bengal | ₹20.2 Cr | 64 | 3 | View details |
Products & Services of Mihup
Mihup offers a comprehensive portfolio of products and services, including Mihup Agent Assist, Mihup Interaction Analytics, and Mihup Automated Virtual Agent.
Provides real-time support for agents to enhance performance and resolve issues.
Analyzes customer calls to improve quality assurance and operational efficiency.
Automates responses in contact centers for faster customer interactions.
Funding Insights of Mihup
Mihup has successfully raised a total of $10.77M across 7 strategic funding rounds. The most recent funding activity was a Series A round of $5.95 million completed in September 2024. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $10.77M
- Total Rounds 7
- Last Round Series A — $5.95M
- First Round $518,035
(Aug 2016)
- Investors Count 16
All 7 funding rounds of Mihup with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Sep 2024 | $5.95M | Series A | – | Ashish Kacholia | |
| Dec 2022 | $368,364 | Series A | $36.67M | Accel | – |
| Dec 2021 | $659,615 | Series A | $25.16M | Sarkar Vision Culture and Media | |
| Sep 2020 | $1.5M | Series A | $••••• | Ideaspring Capital, Accel | |
| Sep 2018 | $1.64M | Seed | $••••• | Ideaspring Capital, Accel | |
| Feb 2018 | $138,276 | Seed | $••••• | Xelpmoc | |
| Aug 2016 | $518,035 | Seed | $••••• | Accel |
| Date | Valuation | Stage |
|---|---|---|
| Dec 2022 | $36.67M | •••••••• |
| Dec 2021 | $25.16M | •••••••• |
| Sep 2020 | $••••• | •••••••• |
| Sep 2018 | $••••• | •••••••• |
| Feb 2018 | $••••• | •••••••• |
| Aug 2016 | $••••• | •••••••• |
Full valuation and stage history of Mihup
Every valuation point, the growth-stage changes (minicorn, soonicorn, unicorn) and the dates behind them require an active premium plan.
- All valuation points
- Stage changes
- Dates
- Exports
Verified entity values are shown only after access is granted.
Last known valuation $36.67M (Dec 2022). 16 investors in total: 7 institutional and 9 angel.
Investors in Mihup
Mihup has secured backing from 16 investors, including angel, venture fund, and institutional investors. Prominent investors backing the company include Netcore Cloud, Accel and Xelp.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Accel is recognized as a leading venture capital firm. | 1983 | accel.com | Palo Alto, United States | |
Venture capital firm focused on tech sectors | foundercollective.com | Cambridge, United States | ||
Early-stage investments are provided to technology startups by Ideaspring Capital. | ideaspringcap.com | Bengaluru, India | ||
Specializes in providing auto loans to individual customers for vehicle purchases. | 1996 | rbafl.com | Agra, India | |
| sarkarvisioncultureandmedia.tcc.mode | ||||
AI-powered customer engagement and omnichannel marketing platform is provided. | 1998 | netcorecloud.com | Mumbai, India | |
Cloud-based analytics and technology solutions for retailers are delivered. | 2015 | xelpmoc.in | Bengaluru, India | |
AK Ashish Kacholia | unknown_3068400b91654836b | |||
MK Madhusudan Kela | unknown_310bde9e89ec49e1a | |||
ST Samedh Trinity | unknown_35b70fdc365a462cb |
Investor details for Mihup
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
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Board of directors of Mihup Communications Private Limited (Mihup)
Mihup Communications Private Limited is the primary company behind Mihup. The board of Mihup Communications Private Limited currently have 3 directors; the longest-serving is Sandipan Chattopadhyay, appointed in 2016. 2 earlier directors have ceased.
| Director | Designation | Appointed | Tenure | Entity |
|---|---|---|---|---|
| Sandipan Chattopadhyay DIN 00794717 | Whole-time director | 01 Jun 2016 | 10 yrs 4 mo | Mihup Communications Private Limited |
| Tapan Barman DIN 03041627 | Whole-time director | 01 Jun 2016 | 10 yrs 4 mo | Mihup Communications Private Limited |
| Naganand Doraswamy DIN 01305436 | Nominee Director | 25 Sep 2019 | 7 yrs 1 mo | Mihup Communications Private Limited |
People of Mihup
2 people are tracked at Mihup (2 in leadership); the tracked headcount is 64.
| Name | Role | Group |
|---|---|---|
Biplab Chakraborty | Co-Founder & COO | Leadership |
| Co-Founder & CEO | Leadership |
Complete people profiles for Mihup
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
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- Professional contacts
Verified entity values are shown only after access is granted.
Financials of Mihup
Figures of Mihup Communications Private Limited, the primary company behind Mihup, for FY 2025. Revenue was ₹20.19 Cr (+27% year on year). Net profit was ₹2.01 Cr (10% margin). EBITDA was ₹5.06 Cr (25% margin). Revenue has grown at a compounded annual rate of +73% over three years and +107% over five years.
- ₹20.19 CrRevenue · FY 2025 · +27% YoY
- ₹2.01 CrNet profit · 10% margin
- ₹5.06 CrEBITDA · 25% margin
- ₹29.9 LakhPaid-up capital
- 64Employees (provident fund records)
- +73%Revenue CAGR, 3 years
- +107%Revenue CAGR, 5 years
Balance sheet, profit and loss, cash flow and ratios of Mihup Communications Private Limited are on its company page.
Detailed financial statements for Mihup
Statement rows, ratios, five-year trends and downloadable financials of the group companies require an active premium plan.
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Verified entity values are shown only after access is granted.
Timeline of Mihup
4 dated milestones of Mihup across 8 years, from founding to its latest funding, stage changes and deals.
- Founded Mihup is founded.
- Funding First funding round of $518K.
- Milestone Reaches Minicorn status.
- Funding Latest funding round, Series A, of $5.9M.
Web traffic of Mihup
The website of Mihup (mihup.ai) receives about 8.6K visits a month.
- Monthly visits8.6K
▲ 34% vs previous month
Websites whose visitors overlap most with Mihup. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| balto.ai | 100% | 45K | #931,902 | View details | |
| startek.com | 93% | 57.1K | #624,324 | View details | |
| outsource2india.com | 93% | 20.5K | #1,085,900 | View details | |
| verint.com | 93% | 212.8K | #241,380 | View details | |
customerthink.com | customerthink.com | 85% | #752,273 | – | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 6 similar websites and full traffic analytics for Mihup
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 6 similar websites
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Verified entity values are shown only after access is granted.
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Related news about Mihup
Complete news archive for Mihup
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Frequently Asked Questions about Mihup
Mihup was founded in 2016.
Mihup is headquartered in Kolkata, India. It is registered at Kolkata, West Bengal, India.
Tapan Barman is the CEO of Mihup, as recorded in our data. They have also founded this company.
Mihup is a funded company, having raised a total of $10.77M across 7 funding rounds to date. The company's 1st funding round was a Seed of $518.04K, raised on Aug 2016.
Mihup has 64 employees.
The primary company behind Mihup, Mihup Communications Private Limited, reported revenue of ₹20.19 Cr for FY 2025, up 27% year on year.
Mihup was established in 2016 in Kolkata, India, as an AI-based platform. Conversational analytics solutions are offered for contact centers. Conversation intelligence is utilized to enhance contact center performance. Voice-based customer support and information services are enabled for businesses. Intelligent chatbots are provided for text-based customer interactions. Industries including BFSI, BPOs, eCommerce, logistics, and automobiles are served.
Mihup offers Mihup Agent Assist, Mihup Interaction Analytics, and Mihup Automated Virtual Agent.
Mihup has 16 investors. Key investors include Netcore Cloud, Accel, Xelp, RBA Finance, and Ashish Kacholia.
The valuation of Mihup is $36.67M as of Dec 2022.
Mihup operates through Mihup Communications Private Limited.
The legal entities of Mihup currently have 3 directors, including Naganand Doraswamy, Sandipan Chattopadhyay, Tapan Barman.