Balto

St. Louis, United States Founded: 2017 • Age: 9 yrs
AI-based real-time guidance is delivered for cloud contact centers.
Annual revenue - Latest available
Total funding $51.7M 5 rounds
Employees - Tracked headcount
Investors 12 Known backers
Products - Services tracked
Competitors 10 Brand Intelligence

About Balto

Balto is a company based in St. Louis (United States) founded in 2017 by Marc Bernstein and Chris Kontes. Balto has raised $51.7 million across 5 funding rounds from investors including RingCentral, Arch Grants and Stripes. Balto operates in a competitive market with competitors including Twilio, Medallia, Freshworks, Dialpad and Sprinklr, among others.

  • Headquarter St. Louis, United States
  • Founders Marc Bernstein, Chris Kontes
  • Sectors
    Technology
  • Email
    Locked
  • Phone
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  • Website
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  • Social
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Operational Areas
Technology → Artificial Intelligence & Machine Learning Unlock Sub-Sector Unlock Segment
Technology → Enterprise Software & Productivity Solutions Unlock Sub-Sector Unlock Segment
Technology → Artificial Intelligence & Machine Learning Unlock Sub-Sector Unlock Segment
Key Metrics
  • Annual Revenue
    Not available
  • Net Profit
    Not available
  • EBITDA
    Not available
  • Total Equity Funding
    $51.7 M (USD)

    in 5 rounds

  • Latest Funding Round
    $37.5 M (USD), Series B

    Aug 19, 2021

  • Investors
    RingCentral

    & 11 more

  • Employee Count
    Not available
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People of Balto

Headcount 50-200
Employee Profiles 41
Board Members and Advisors 1
Employee Profiles
People
Evan Fehler
VP Of Marketing
People
Michael Goldstein
CTO
People
Matt Vance
Enterprise Customer Success Manager
People
Suzanne Stephens
Chief Of Staff

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Board Members and Advisors
people
Tim Guleri
Board Member

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Funding Insights of Balto

Balto has successfully raised a total of $51.7M across 5 strategic funding rounds. The most recent funding activity was a Series B round of $37.5 million completed in August 2021. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

Investors in Balto

Balto has secured backing from 12 investors, including venture fund and institutional investors. Prominent investors backing the company include RingCentral, Arch Grants and Stripes.

All
Venture Fund
Institutional
Investor Description Founded Year Domain Location
Global investments are made in product-led growth companies.
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Early-stage tech companies are funded by this venture capital firm.
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Early-stage venture capital investments in AI, healthcare, and enterprise technologies.
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Investor details for Balto

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  • Investor domains
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Investments & Acquisitions by Balto

Investments
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Investment portfolio details for Balto

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  • Portfolio identities
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Financial Statements - Balto

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Detailed financials for Balto

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  • Profit trends
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Balto Comparisons

Balto Primary company
Description
AI-based real-time guidance is delivered for cloud contact c...
Location
St. Louis, United States
Founded Year
2017
Annual Revenue
Not available
Net Profit
Not available
EBITDA
Not available
Employees
Not available
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Peer comparison for Balto

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Competitors of Balto

Balto operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Medallia, Freshworks, Dialpad and Sprinklr, among others.

Company Name Domain Founded year HQ Location Description
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Cloud-based omnichannel communication and customer engagement platform is utilized.
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Medallia is focused on customer and employee experience management.
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Cloud-based business process management suite solutions are delivered.
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Cloud-based unified communication solutions including voice and video are provided.
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Cloud-based customer experience management software is provided for brands.
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Tools for customer engagement across multiple channels are provided.
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Detailed competitors of Balto

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Latest news on Balto

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Complete news archive for Balto

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Frequently Asked Questions about Balto

Balto was founded in 2017 and raised its 1st funding round 1 year after it was founded.

Balto is headquartered in St. Louis, United States. It is registered at St. Louis, Missouri, United States.

Marc Bernstein is the current CEO of Balto. They have also founded this company.

Balto is a funded company, having raised a total of $51.7M across 5 funding rounds to date.

Founded in 2017 and headquartered in St. Louis, United States, Balto operates in the AI sector for contact centers. Real-time guidance tools are provided on the cloud, including coaching features for agents such as smart checklists, dynamic prompts, notifications, sticky notes, and leaderboards. Management solutions are offered with agent performance analysis, win rate evaluation, and trend monitoring to support operational oversight.

Balto's top competitors include Twilio, Freshworks and Dialpad.

Balto has 12 investors. Key investors include RingCentral, Arch Grants, Stripes, Cultivation Capital, and Sierra Ventures.

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