Balto

St. Louis, United States Founded: 2017 • Age: 9 yrs
AI-based real-time guidance is delivered for cloud contact centers.
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About Balto

Balto is a company based in St. Louis (United States) founded in 2017 by Marc Bernstein and Chris Kontes.. Balto has raised $51.7 million across 5 funding rounds from investors including RingCentral, Arch Grants and Stripes. Balto operates in a competitive market with competitors including Twilio, Medallia, Freshworks, Dialpad and Sprinklr, among others.

  • Headquarter St. Louis, United States
  • Founders Marc Bernstein, Chris Kontes
  • Sectors
    Technology
  • Email
    ***********
  • Phone
    *********
  • Website
    *********
  • Social
    *********
Operational Areas
Technology → Artificial Intelligence & Machine Learning
Technology → Enterprise Software & Productivity Solutions
Technology → Artificial Intelligence & Machine Learning
Key Metrics
  • Annual Revenue
  • Net Profit
  • EBITDA
  • Total Equity Funding
    $51.7 M (USD)

    in 5 rounds

  • Latest Funding Round
    $37.5 M (USD), Series B

    Aug 19, 2021

  • Investors
    RingCentral

    & 11 more

  • Employee Count
    Employee Count
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People of Balto
Headcount 50-200
Employee Profiles 41
Board Members and Advisors 1
Employee Profiles
People
Evan Fehler
VP Of Marketing
People
Michael Goldstein
CTO
People
Matt Vance
Enterprise Customer Success Manager
People
Suzanne Stephens
Chief Of Staff

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Board Members and Advisors
people
Tim Guleri
Board Member

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Funding Insights of Balto

Balto has successfully raised a total of $51.7M across 5 strategic funding rounds. The most recent funding activity was a Series B round of $37.5 million completed in August 2021. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding
  • Total Rounds 5
  • Last Round Series B — $37.5M
  • First Round

    (01 Jun 2018)

  • Investors Count 12
Date Amount Transaction Name Valuation Lead Investors Investors
Aug, 2021 Amount Series B - Balto Valuation Stripes
Oct, 2020 Amount Series A - Balto Valuation Sierra Ventures
Sep, 2019 Amount Seed - Balto Valuation OCA Ventures , Stage Venture Partners
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Investors in Balto

Balto has secured backing from 12 investors, including venture fund and institutional investors. Prominent investors backing the company include RingCentral, Arch Grants and Stripes. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.

All
Venture Fund
Institutional
Investor Description Founded Year Domain Location
Global investments are made in product-led growth companies.
Founded Year Domain Location
Early-stage tech companies are funded by this venture capital firm.
Founded Year Domain Location
Early-stage venture capital investments in AI, healthcare, and enterprise technologies.
Founded Year Domain Location
Investor Description Founded Year Domain Location
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
Founded Year Domain Location
Startup ecosystems are ignited through strategic investments by Signite Partners.
Founded Year Domain Location
Venture capital is directed toward companies in multiple sectors.
Founded Year Domain Location
Venture capital is invested in cybersecurity, fintech, and AI startups.
Founded Year Domain Location

Investments & Acquisitions by Balto

Investments
Company Name Description Domain Location Founded Year Amount
Bionic investment advisor platform
2016
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Fine Asian gourmet food is offered by an internet-first restaurant.
2016

Financial Statements - Balto

Tata Steel revenue growth over time
Tata Steel profit and loss trends over time
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Balto Comparisons

Employees
+
Add Comparison
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Competitors of Balto

Balto operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Medallia, Freshworks, Dialpad and Sprinklr, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Cloud-based omnichannel communication and customer engagement platform is utilized.
domain founded_year HQ Location
Medallia is focused on customer and employee experience management.
domain founded_year HQ Location
Cloud-based business process management suite solutions are delivered.
domain founded_year HQ Location
Cloud-based unified communication solutions including voice and video are provided.
domain founded_year HQ Location
Cloud-based customer experience management software is provided for brands.
domain founded_year HQ Location
Tools for customer engagement across multiple channels are provided.
Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Multiple services are booked via an app-based platform.
domain founded_year HQ Location
On-demand services are booked through an app-based platform.
domain founded_year HQ Location
App based platform offering on demand delivery and ride-hailing services
domain founded_year HQ Location
Operates an on-demand hyperlocal delivery app for food and groceries.

Frequently Asked Questions about Balto

When was Balto founded?

Balto was founded in 2017 and raised its 1st funding round 1 year after it was founded.

Where is Balto located?

Balto is headquartered in St. Louis, United States. It is registered at St. Louis, Missouri, United States.

Who is the current CEO of Balto?

Marc Bernstein is the current CEO of Balto. They have also founded this company.

Is Balto a funded company?

Balto is a funded company, having raised a total of $51.7M across 5 funding rounds to date. The company's 1st funding round was a Seed of $3M, raised on Jun 01, 2018.

What does Balto do?

Founded in 2017 and headquartered in St. Louis, United States, Balto operates in the AI sector for contact centers. Real-time guidance tools are provided on the cloud, including coaching features for agents such as smart checklists, dynamic prompts, notifications, sticky notes, and leaderboards. Management solutions are offered with agent performance analysis, win rate evaluation, and trend monitoring to support operational oversight.

Who are the top competitors of Balto?

Balto's top competitors include Twilio, Freshworks and Dialpad.

Who are Balto's investors?

Balto has 12 investors. Key investors include RingCentral, Arch Grants, Stripes, Cultivation Capital, and Sierra Ventures.

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