Replicant

San Francisco, United States Founded: 2017 • Age: 9 yrs
Contact center solutions are offered for customer service automation.
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About Replicant

Replicant is a company based in San Francisco (United States) founded in 2017 by Gadi Shamia and Benjamin Gleitzman.. Replicant has raised $112 million across 3 funding rounds from investors including State Farm, Norwest Venture Partners and Stripes. Replicant offers products and services including Conversation Intelligence and Conversation Automation. Replicant operates in a competitive market with competitors including SaaS Labs, Capacity, Luminai, OpenMethods and virtualQ, among others.

  • Headquarter San Francisco, United States
  • Founders Gadi Shamia, Benjamin Gleitzman
  • Sectors
    Technology
  • Phone
    *********
  • Website
    *********
  • Social
    *********
Operational Areas
Technology → Enterprise Software & Productivity Solutions
Key Metrics
  • Annual Revenue
  • Net Profit
  • EBITDA
  • Total Equity Funding
    $112 M (USD)

    in 3 rounds

  • Latest Funding Round
    $78 M (USD), Series B

    Apr 25, 2022

  • Investors
    State Farm

    & 9 more

  • Employee Count
    Employee Count
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Products & Services of Replicant

Replicant offers a comprehensive portfolio of products and services, including Conversation Intelligence and Conversation Automation. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.

Primary

Provides insights into customer conversations for better agent coaching.

Automates routine customer requests using proprietary AI models.

Funding Insights of Replicant

Replicant has successfully raised a total of $112M across 3 strategic funding rounds. The most recent funding activity was a Series B round of $78 million completed in April 2022. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding
  • Total Rounds 3
  • Last Round Series B — $78.0M
  • First Round

    (24 Jul 2019)

  • Investors Count 10
Date Amount Transaction Name Valuation Lead Investors Investors
Apr, 2022 Amount Series B - Replicant Valuation Stripes
Sep, 2020 Amount Series A - Replicant Valuation Norwest Venture Partners
Jul, 2019 Amount Seed - Replicant Valuation Atomic , Bloomberg Beta
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Investors in Replicant

Replicant has secured backing from 10 investors, including venture fund and institutional investors. Prominent investors backing the company include State Farm, Norwest Venture Partners and Stripes. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.

All
Venture Fund
Institutional
Investor Description Founded Year Domain Location
Global investments are made in product-led growth companies.
Founded Year Domain Location
Venture capital investing and portfolio management services for accredited investors.
Founded Year Domain Location
Early-stage tech startups are funded by corporate-backed Salesforce Ventures.
Founded Year Domain Location
Investor Description Founded Year Domain Location
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
Founded Year Domain Location
Startup ecosystems are ignited through strategic investments by Signite Partners.
Founded Year Domain Location
Venture capital is directed toward companies in multiple sectors.
Founded Year Domain Location
Venture capital is invested in cybersecurity, fintech, and AI startups.
Founded Year Domain Location

Investments & Acquisitions by Replicant

Investments
Company Name Description Domain Location Founded Year Amount
Bionic investment advisor platform
2016
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Fine Asian gourmet food is offered by an internet-first restaurant.
2016

Financial Statements - Replicant

Tata Steel revenue growth over time
Tata Steel profit and loss trends over time
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Replicant Comparisons

Employees
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Competitors of Replicant

Replicant operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as SaaS Labs, Capacity, Luminai, OpenMethods and virtualQ, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Automation and a phone system for customer support
domain founded_year HQ Location
AI-based data integration and knowledge management solutions are offered.
domain founded_year HQ Location
Artificial intelligence based platform offering internal workflow automation solutions
domain founded_year HQ Location
SaaS solutions for contact centers for telephony and CRM integration
domain founded_year HQ Location
Cloud solution that waits on hold during longer waiting times for callers
Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Multiple services are booked via an app-based platform.
domain founded_year HQ Location
On-demand services are booked through an app-based platform.
domain founded_year HQ Location
App based platform offering on demand delivery and ride-hailing services
domain founded_year HQ Location
Operates an on-demand hyperlocal delivery app for food and groceries.

Latest news on Replicant

Frequently Asked Questions about Replicant

When was Replicant founded?

Replicant was founded in 2017 and raised its 1st funding round 2 years after it was founded.

Where is Replicant located?

Replicant is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.

Who is the current CEO of Replicant?

Gadi Shamia is the current CEO of Replicant. They have also founded this company.

Is Replicant a funded company?

Replicant is a funded company, having raised a total of $112M across 3 funding rounds to date. The company's 1st funding round was a Seed of $7M, raised on Jul 24, 2019.

What does Replicant do?

Replicant was founded in 2017 in San Francisco, United States. A single platform is provided to automate and resolve customer service issues via phone, text, and chat. Operations focus on contact center solutions for sectors including consumer services, e-commerce, financial services, and healthcare. The company serves various industries through its domain, replicant.com.

Who are the top competitors of Replicant?

Replicant's top competitors include Capacity, SaaS Labs and virtualQ.

What products or services does Replicant offer?

Replicant offers Conversation Intelligence and Conversation Automation.

Who are Replicant's investors?

Replicant has 10 investors. Key investors include State Farm, Norwest Venture Partners, Stripes, Alumni Ventures, and Salesforce Ventures.

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