About SaaS Labs
SaaS Labs is a Technology company based in San Francisco (United States) founded in 2016 by Gaurav Sharma. Automation and a phone system for customer support. SaaS Labs has raised $74.25 million across 3 funding rounds from investors including Peak XV Partners, Eight Roads Ventures and Base10 Partners. The company has 293 employees. SaaS Labs has completed 2 acquisitions, including Atolia and Callpage. Its chief executive, as recorded, is Gaurav Sharma. Its website saaslabs.co draws about 19 thousand monthly visits. Its Indian entity Saas Labs Software Private Limited reported revenue of ₹123 Cr. Its focus areas include Enterprise Applications, MarketingTech, Demand Generation and Lead Management. Its competitors include Capacity, Clay and Replicant; 3 of its 3 listed competitors have raised funding.
Company details
SaaS Labs was founded in 2016 in San Francisco, United States, as a provider of cloud-based automation tools in the customer support sector. Services include lead management, phone conversation handling, text and fax tracking, and integration with CRM and helpdesk platforms. Call origins are located, recordings are maintained, and analytics are generated to support marketing, sales, and support operations across businesses.
- Headquarters San Francisco, United States
- Employees 293
- Founders Gaurav Sharma
- SectorsTechnology
- Email••••••••
- Website saaslabs.co
- Social LinkedIn X Facebook
- Legal Name Saas Labs Software Private Limited
- Date of Incorporation 09 Dec, 2020
- Indian entity revenue₹123 Cr
FY 2025 · +34% YoY
- Indian entity net profit₹14.02 Cr
FY 2025 · 11% margin
- Indian entity EBITDA₹20.05 Cr
FY 2025 · 16% margin
- Total Equity Funding$74.25M (USD)
in 3 rounds
- Latest Funding Round$42M (USD), Series B
Nov 2021
- InvestorsPeak XV Partners
& 6 more
- Employee Count293
- Investments & AcquisitionsAtolia
& 1 more
Associated legal entities of SaaS Labs
SaaS Labs operates through Saas Labs Software Private Limited (active). Its filings, financials, charges and directors are on the company page.
| Legal entity | Status | Incorporated | Registered in | Revenue (FY 2025) | Employees | Directors | Company page |
|---|---|---|---|---|---|---|---|
| Saas Labs Software Private Limited CIN U72900UP2020FTC139075 | Active | 09 Dec 2020 | Noida, Uttar Pradesh | ₹123 Cr | 280 | 2 | View details |
Funding Insights of SaaS Labs
SaaS Labs has successfully raised a total of $74.25M across 3 strategic funding rounds. The most recent funding activity was a Series B round of $42 million completed in November 2021. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $74.25M
- Total Rounds 3
- Last Round Series B — $42M
- First Round $14.25M
(Mar 2021)
- Investors Count 7
All 3 funding rounds of SaaS Labs with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Nov 2021 | $42M | Series B | – | – | |
| Oct 2021 | $18M | Series A | – | Base10 Partners, Eight Roads Ventures | – |
| Mar 2021 | $14.25M | Series A | – | – | – |
7 investors in total: 3 institutional and 4 angel.
Investors in SaaS Labs
SaaS Labs has secured backing from 7 investors, including venture fund and angel investors. Prominent investors backing the company include Peak XV Partners, Eight Roads Ventures and Base10 Partners.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Investments are managed by Base10 Partners in technology for the real economy, with operations in finance, food, retail, and related sectors. | base10.vc | |||
Venture capital investment and global platform support for startups. | 2008 | eightroads.com | London, United Kingdom | |
Venture capital firm investing in startups and providing support programs. | 2000 | peakxv.com | Bengaluru, India | |
AC Anand Chandrasekaran | Angel investor, ex-Snapdeal CPO, invests in Indian startups | unknown_e87c099d818442dda | ||
AP Allison Pickens | unknown_ffc28526fcf646558 | |||
MS Michael Stoppelman | unknown_404897b9c09149149 | |||
AA Amit Agarwal | unknown_8eab534b37564d798 |
Investor details for SaaS Labs
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
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Board of directors of Saas Labs Software Private Limited (SaaS Labs)
Saas Labs Software Private Limited is the primary company behind SaaS Labs. The board of Saas Labs Software Private Limited currently have 2 directors; the longest-serving is Nimisha Arora, appointed in 2020.
| Director | Designation | Appointed | Tenure | Entity |
|---|---|---|---|---|
| Nimisha Arora DIN 07442000 | Director | 09 Dec 2020 | 5 yrs 10 mo | Saas Labs Software Private Limited |
| Gaurav Sharma DIN 02365242 | Director | 09 Dec 2020 | 5 yrs 10 mo | Saas Labs Software Private Limited |
People of SaaS Labs
15 people are tracked at SaaS Labs (9 in leadership, 6 in team); the tracked headcount is 293.
| Name | Role | Group |
|---|---|---|
| Founder & CEO | Leadership | |
Vishal Varma | Global Talent Partner | Leadership |
Karan P. | Senior Manager, Strategy & Operations, Ceo's Office | Leadership |
Rachita Mahajan | Ceo’s Office: Strategy & Operations Senior Associate | Leadership |
Apurva Paygude | Product Specialist - Ceo’s Office | Leadership |
Varsha Sharma | Director - HR | Leadership |
Navaneet Madhoor | Chief Of Staff (ceo's Office) | Leadership |
Iga Gorczyca | HR Business Partner | Leadership |
Dyutismita Das | HR Business Partner | Leadership |
Ashma Rawat | Talent Acquisition Specialist | Team |
Akshit B. | Senior Talent Acquisition Specialist | Team |
Deren R. | SVP Of Sales | Team |
Don Jones | Enterprise Sales | Startup Advisor | Team |
Neha Bhaidkar | Senior Manager - Human Resources | Team |
Nancy Roy | Senior Manager Talent Acquisition | Team |
Complete people profiles for SaaS Labs
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
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Financials of SaaS Labs
Figures of Saas Labs Software Private Limited, the primary company behind SaaS Labs, for FY 2025. Revenue was ₹123 Cr (+34% year on year). Net profit was ₹14.02 Cr (11% margin). EBITDA was ₹20.05 Cr (16% margin). Revenue has grown at a compounded annual rate of +67% over three years.
- ₹123 CrRevenue · FY 2025 · +34% YoY
- ₹14.02 CrNet profit · 11% margin
- ₹20.05 CrEBITDA · 16% margin
- ₹10,000Paid-up capital
- 280Employees (provident fund records)
- +67%Revenue CAGR, 3 years
Balance sheet, profit and loss, cash flow and ratios of Saas Labs Software Private Limited are on its company page.
Detailed financial statements for SaaS Labs
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Investments & Acquisitions by SaaS Labs
SaaS Labs has strategically engaged in corporate development activities, having acquired 2 companies. Notable acquisitions include Atolia and Callpage.
| Company Name | Description | Domain | Location | Founded | Acquired | Amount |
|---|---|---|---|---|---|---|
Call widgets for websites are developed to enable customer calls. | callpage.io | San Francisco, United States | 2015 | Jan 2022 | •••• | |
Enterprise collaboration tools are provided for team management and communication. | atolia.com | Strasbourg, France | 2014 | Jan 2022 | •••• |
Complete acquisition details for SaaS Labs
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Verified entity values are shown only after access is granted.
Timeline of SaaS Labs
Competitors of SaaS Labs
SaaS Labs has 3 listed competitors in our database, 3 of them funded. They include Capacity, Clay and Replicant.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| capacity.com | 2017 | St. Louis, United States | $150.68M | 102 | AI-based data integration and knowledge management solutions are offered. | |
| clay.com | 2017 | New York, United States | $202.35M | 24 | AI and cloud-based lead management with contact datasets are provided. | |
| replicant.com | 2017 | San Francisco, United States | $112M | 24 | Contact center solutions are offered for customer service automation. |
Detailed competitors of SaaS Labs
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
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Web traffic of SaaS Labs
The website of SaaS Labs (saaslabs.co) receives about 18.8K visits a month.
- Monthly visits18.8K
▲ 77.2% vs previous month
Websites whose visitors overlap most with SaaS Labs. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| movate.com | 100% | 62.9K | #494,656 | View details |
Top companies in Customer Experience & Support Software
3 companies that operate in the same segment as SaaS Labs (Customer Experience & Support Software) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 5,437 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | 651 |
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Related news about Saas Labs
Complete news archive for SaaS Labs
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Frequently Asked Questions about SaaS Labs
SaaS Labs was founded in 2016 and raised its 1st funding round 5 years after it was founded.
SaaS Labs is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.
Gaurav Sharma is the CEO of SaaS Labs, as recorded in our data. They have also founded this company.
SaaS Labs is a funded company, having raised a total of $74.25M across 3 funding rounds to date. The company's 1st funding round was a Series A of $14.25M, raised on Mar 2021.
SaaS Labs has 293 employees.
The primary company behind SaaS Labs, Saas Labs Software Private Limited, reported revenue of ₹123 Cr for FY 2025, up 34% year on year.
SaaS Labs was founded in 2016 in San Francisco, United States, as a provider of cloud-based automation tools in the customer support sector. Services include lead management, phone conversation handling, text and fax tracking, and integration with CRM and helpdesk platforms. Call origins are located, recordings are maintained, and analytics are generated to support marketing, sales, and support operations across businesses.
SaaS Labs has 7 investors. Key investors include Peak XV Partners, Eight Roads Ventures, Base10 Partners, Anand Chandrasekaran, and Allison Pickens.
SaaS Labs operates through Saas Labs Software Private Limited.
The legal entities of SaaS Labs currently have 2 directors, including Nimisha Arora, Gaurav Sharma.