About MindTouch
MindTouch is a Technology company based in San Diego (United States) founded in 2004, and was acquired by NICE inContact in April 2021. Cloud-based knowledge management platform for customer support collaboration is delivered. MindTouch has raised $12 million across 1 funding round from investors including SAP, NiCE and PeakSpan Capital. The company was acqui-hired. Its focus areas include Enterprise Applications, Enterprise Collaboration, Knowledge Management and Customer Service Software. Its legal entity is MINDTOUCH INC. Its competitors include Scribe, Bloomfire and Guru; 3 of its 3 listed competitors have raised funding.
Company details
MindTouch was founded in 2004 in San Diego, United States, and operates in the knowledge management sector. A cloud-delivered web platform is provided for knowledge collaboration and multi-channel distribution of customer support documentation. Customer support websites are powered to deliver articles, videos, and analytics on searched and viewed content, enabling insights into customer behavior. Purpose-built help communities are supported for enterprises such as Autodesk, Intuit, and PayPal.
- Headquarters San Diego, United States
- Stage Acquired
- SectorsTechnology
- Website mindtouch.com
- Social LinkedIn X Facebook YouTube
- Acquired by NICE inContact (Apr 2021)
- Legal Name Mindtouch Inc
- Total Equity Funding$12M (USD)
in 1 rounds
- Latest Funding Round$12M (USD), Series A
Jan 2016
- InvestorsSAP
& 3 more
- Acquired byNICE inContact
(Apr 2021)
Apps and channels of MindTouch
its YouTube channel NiCE has 22.9K subscribers and 30 videos.
Videos from MindTouch
The most watched videos on MindTouch's YouTube channel, NiCE (22.9K subscribers). Click a video to play it here.
More on NiCE.
Funding Insights of MindTouch
MindTouch has successfully raised a total of $12M through 1 strategic funding round. The most recent funding activity was a Series A round of $12 million completed in January 2016. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $12M
- Total Rounds 1
- Last Round Series A — $12M
- First Round $12M
(Jan 2016)
- Investors Count 3
All 1 funding rounds of MindTouch with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jan 2016 | $12M | Series A | – | PeakSpan |
4 investors in total: 4 institutional.
Investors in MindTouch
MindTouch has secured backing from 4 investors, including venture fund and institutional investors. Prominent investors backing the company include SAP, NiCE and PeakSpan Capital.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Venture capital firm focused on B2B software growth-stage companies. | peakspancapital.com | |||
Seed-stage US companies are invested in by SK Ventures. | skvcap.com | San Francisco, United States | ||
Cloud and AI-based ERP software is offered for enterprises. | 1972 | sap.com | Walldorf, Germany | |
Cloud-based contact center software is delivered by NICE inContact. | 1997 | niceincontact.com | Sandy, United States |
Investor details for MindTouch
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People of MindTouch
2 people are tracked at MindTouch (1 in leadership, 1 in team).
| Name | Role | Group |
|---|---|---|
Amy Etheridge | Director of Customer Success | Leadership |
Shelley Reyes | Senior Manager, Services And Training | Team |
Complete people profiles for MindTouch
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Timeline of MindTouch
3 dated milestones of MindTouch across 17 years, from founding to its latest funding, stage changes and deals.
- Founded MindTouch is founded.
- Funding First funding round of $12.0M.
- Exit Acquired by NICE inContact.
Competitors of MindTouch
MindTouch has 3 listed competitors in our database, 3 of them funded. They include Scribe, Bloomfire and Guru.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| scribehow.com | 2019 | San Francisco, United States | $53M | 26 | Step-by-step guides for sales demos and customer training are auto-generated. | |
| bloomfire.com | 2010 | Austin, United States | $32.85M | 27 | Cloud-based platform for knowledge management and team collaboration is provided. | |
| getguru.com | 2013 | Philadelphia, United States | $68.05M | 154 | Knowledge is captured and shared through expert-created cards. |
Detailed competitors of MindTouch
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Web traffic of MindTouch
Websites that share an audience with MindTouch (mindtouch.com).
Websites whose visitors overlap most with MindTouch. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| socialtext.com | 100% | View details | |||
| twiki.org | 100% | 16.1K | #1,690,165 | View details | |
| sourceforge.net | 99% | 21.2M | #2,042 | View details | |
mediawiki.org | mediawiki.org | 91% | #43,020 | – | |
openldap.org | openldap.org | 91% | #675,831 | – | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 24 similar websites and full traffic analytics for MindTouch
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- 24 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
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Top companies in Enterprise Collaboration & Video Tools
3 companies that operate in the same segment as MindTouch (Enterprise Collaboration & Video Tools) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based team communication and collaboration platform is provided. | 2009 | San Francisco, California, United States | USD 1.22 B | 2,555 | ||
Collaborative platform for design prototyping and feedback is provided. | 2012 | San Francisco, California, United States | USD 748.62 M | 2,877 | ||
AI-based platform for secure collaboration and content management is utilized. | 2005 | Redwood City, California, United States | USD 692.63 M | USD 1.18 B | 4,447 |
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Related news about Mindtouch
Complete news archive for MindTouch
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Frequently Asked Questions about MindTouch
MindTouch was founded in 2004 and raised its 1st funding round 12 years after it was founded.
MindTouch is headquartered in San Diego, United States. It is registered at San Diego, California, United States.
MindTouch is a funded company, having raised a total of $12M across 1 funding round to date. The company's 1st funding round was a Series A of $12M, raised on Jan 2016.
MindTouch was founded in 2004 in San Diego, United States, and operates in the knowledge management sector. A cloud-delivered web platform is provided for knowledge collaboration and multi-channel distribution of customer support documentation. Customer support websites are powered to deliver articles, videos, and analytics on searched and viewed content, enabling insights into customer behavior. Purpose-built help communities are supported for enterprises such as Autodesk, Intuit, and PayPal.
MindTouch has 4 investors. Key investors include SAP, NiCE, PeakSpan Capital, and SK Ventures.
MindTouch operates through Mindtouch Inc.
Yes. MindTouch was acquired by NICE inContact in April 2021.