About Parature
Parature is a Technology company based in Reston (United States) founded in 2000, and was acquired by Microsoft in January 2014. It operates as a cloud-based multichannel customer service helpdesk software is offered. Parature has raised $30.23 million across 3 funding rounds from investors including Microsoft, Accel and Sierra Ventures. The company has 56 employees. Its focus areas include Enterprise Applications, Customer Service Software, Customer Self Service and Knowledge Management. Its legal entity is PARATURE INC. Its competitors include Bloomfire, Lucy, Happeo, Zingtree and Guru and 3 more; 7 of its 8 listed competitors have raised funding.
Company details
Formerly known as Cyracle, Parature provides cloud based customer service software making an on demand customer helpdesk through knowledge management, self service and multi channel interactions. Its product Parature customer service software integrates a consumer portal, knowledgebase and ticket software to manage each ticket across multichannels. It recently introduced Parature for facebook(supports twitter also) for directly engaging with customers. It creates visibility and efficiency for organizations by integrating with sales automation softwares such as Salesforce or ERP systems. It got acquired by Microsoft in Jan14. Microsoft Dynamics CRM and Parature work together to provide a better customer experience.
- Headquarters Reston, United States
- Employees 56
- Stage Acquired
- SectorsTechnology
- Website parature.com
- Social LinkedIn X Facebook
- Acquired by Microsoft (Jan 2014)
- Legal Name Parature Inc.
Funding Insights of Parature
Parature has successfully raised a total of $30.23M across 3 strategic funding rounds. The most recent funding activity was a Series B round of $734.35 thousand completed in July 2010. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $30.23M
- Total Rounds 3
- Last Round Series B — $734,350
- First Round $13.5M
(Jul 2007)
- Investors Count 4
All 3 funding rounds of Parature with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul 2010 | $734,350 | Series B | – | – | – |
| May 2008 | $16M | Series B | – | – | |
| Jul 2007 | $13.5M | Series A | – | – |
5 investors in total: 5 institutional.
Investors in Parature
Parature has secured backing from 5 investors, including venture fund and institutional investors. Prominent investors backing the company include Microsoft, Accel and Sierra Ventures.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Accel is recognized as a leading venture capital firm. | 1983 | accel.com | Palo Alto, United States | |
Early-stage venture capital investments in AI, healthcare, and enterprise technologies. | – | sierraventures.com | - | |
Tech-focused VC firm investing in geographies such as the US | – | valhallapartners.com | Vienna, United States | |
- | – | sieraventures.com | - | |
Microsoft is recognized for software, hardware, and gaming solutions. | 1975 | microsoft.com | Redmond, United States |
Investor details for Parature
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
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Timeline of Parature
4 dated milestones of Parature across 14 years, from founding to its latest funding, stage changes and deals.
- Founded Parature is founded.
- Funding First funding round of $13.5M.
- Funding Latest funding round, Series B, of $734K.
- Exit Acquired by Microsoft.
Competitors of Parature
Parature has 8 listed competitors in our database, 7 of them funded. They include Bloomfire, Lucy, Happeo, Zingtree and Guru, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| bloomfire.com | 2010 | Austin, United States | $32.85M | 27 | Cloud-based platform for knowledge management and team collaboration is provided. | |
| lucy.ng | 2015 | Lagos, Nigeria | – | – | Bulk gifts are purchased online from various categories in Nigeria. | |
| happeo.com | 2016 | Helsinki, Finland | $48.68M | – | Enterprise social networking platform | |
| zingtree.com | 2014 | Larkspur, United States | $15M | 20 | Cloud-based knowledge management platform is utilized for building interactive troubleshooters. | |
| getguru.com | 2013 | Philadelphia, United States | $68.05M | 154 | Knowledge is captured and shared through expert-created cards. | |
| moduleq.com | 2011 | Cupertino, United States | $23.66M | 21 | AI-based task prioritization engine and chatbot developed for enterprises. | |
| stravito.com | 2017 | Stockholm, Sweden | $23.26M | – | Cloud-based knowledge management and predictive analytics solutions are provided. | |
| guidde.com | 2020 | Belmont, United States | $30.6M | – | Cloud-based video tools for knowledge sharing and management are provided. |
Detailed competitors of Parature
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of Parature
Websites that share an audience with Parature (parature.com).
Websites whose visitors overlap most with Parature. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| techcrunch.com | 100% | 8.3M | #10,239 | View details | |
| kayako.com | 100% | 227.9K | #213,206 | View details | |
| novosolutions.com | 99% | – | #8,418,695 | View details | |
| numarasoftware.com | 98% | – | – | View details | |
readydesk.com | readydesk.com | 96% | – | – | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 13 similar websites and full traffic analytics for Parature
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 13 similar websites
- Audience overlap
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Top companies in Enterprise Collaboration & Video Tools
10 companies that operate in the same segment as Parature (Enterprise Collaboration & Video Tools), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based team communication and collaboration platform is provided. | 2009 | San Francisco, California, United States | USD 1.22 B | – | 2,555 | |
Cloud-based enterprise collaboration suites are delivered for team productivity. | 2002 | Sydney, New South Wales, Australia | USD 210 M | USD 6.57 B | 16,867 | |
Collaborative platform for design prototyping and feedback is provided. | 2012 | San Francisco, California, United States | USD 748.62 M | – | 2,877 | |
AI-based platform for secure collaboration and content management is utilized. | 2005 | Redwood City, California, United States | USD 692.63 M | USD 1.18 B | 4,447 | |
Cloud-based software for enterprise collaboration and project management is provided. | 2013 | San Francisco, California, United States | USD 417.7 M | – | 7,141 | |
Cloud-based platform for project management and team tracking is offered. | 2012 | Tel Aviv, Tel Aviv, Israel | USD 234.7 M | USD 1.23 B | 3,900 | |
Integrated documents and spreadsheets are utilized for team project management. | 2014 | San Francisco, California, United States | USD 240 M | – | 130 | |
Cloud based suite solutions for enterprise project management | 2005 | Bellevue, Washington, United States | USD 120.59 M | – | – | |
Cloud-based file sharing and file transfer application | 2009 | Amsterdam, Netherlands | USD 63.81 M | – | – | |
AI-powered CRM for marketing and sales management is provided. | 1996 | Chennai, Tamil Nadu, India | – | USD 1.6 B | 17,856 |
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Related news about Parature
Complete news archive for Parature
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Frequently Asked Questions about Parature
Parature was founded in 2000 and raised its 1st funding round 7 years after it was founded.
Parature is headquartered in Reston, United States. It is registered at Reston, Virginia, United States.
Parature is a funded company, having raised a total of $30.23M across 3 funding rounds to date. The company's 1st funding round was a Series A of $13.5M, raised on Jul 2007.
Parature has 56 employees.
Formerly known as Cyracle, Parature provides cloud based customer service software making an on demand customer helpdesk through knowledge management, self service and multi channel interactions. Its product Parature customer service software integrates a consumer portal, knowledgebase and ticket software to manage each ticket across multichannels. It recently introduced Parature for facebook(supports twitter also) for directly engaging with customers. It creates visibility and efficiency for organizations by integrating with sales automation softwares such as Salesforce or ERP systems. It got acquired by Microsoft in Jan14. Microsoft Dynamics CRM and Parature work together to provide a better customer experience.
Parature has 5 investors. Key investors include Microsoft, Accel, Sierra Ventures, Valhalla Partners, and Sieraventures.com.
Parature operates through Parature Inc..
Yes. Parature was acquired by Microsoft in January 2014.