About Plain
Plain is a company based in London (United Kingdom) founded in 2020 by Simon Rohrbach and Matt Vagni. It operates as a SaaS (Software-as-a-Service). Plain has raised $20.97 million across 2 funding rounds from investors including Battery Ventures, Index Ventures and Connect Ventures. The company has 7 employees as of March 31, 2023. Plain offers products and services including Plain Support Platform. Plain operates in a competitive market with competitors including Modria, Service, Bruviti, Metasix and Best Practical Solutions, among others.
- Headquarter London, United Kingdom
- Employees 7 as on 31 Mar, 2023
- Founders Simon Rohrbach, Matt Vagni
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Sectors
Technology
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Email
***********
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Phone
*********
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Website
*********
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Social
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- Legal Name Not Just Tickets Ltd
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Annual Revenue
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Net Profit
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EBITDA
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Total Equity Funding
$20.97 M (USD)
in 2 rounds
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Latest Funding Round
$14.97 M (USD), Series A
Feb 10, 2025
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Investors
Battery Ventures
& 11 more
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Employee Count
7
as on Mar 31, 2023
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Products & Services of Plain
Plain offers a comprehensive portfolio of products and services, including Plain Support Platform. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
AI-driven support is provided for B2B teams efficiently.
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Funding Insights of Plain
Plain has successfully raised a total of $20.97M across 2 strategic funding rounds. The most recent funding activity was a Series A round of $14.97 million completed in February 2025. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 2
- Last Round Series A — $15.0M
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First Round
First Round
(08 Dec 2022)
- Investors Count 12
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Feb, 2025 | Amount | Series A - Plain | Valuation | Battery Ventures | |
| Dec, 2022 | Amount | Seed - Plain | Valuation | Index Ventures , Connect Ventures |
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Plain
Plain has secured backing from 12 investors, including venture fund and angel investors. Prominent investors backing the company include Battery Ventures, Index Ventures and Connect Ventures. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
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Investments in technology companies are conducted globally by Battery Ventures.
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Founded Year | Domain | Location | |
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Venture capital investments in technology startups and entrepreneurs.
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Founded Year | Domain | Location | |
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Early-stage investments are made in product-focused companies by Connect Ventures.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Plain
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Plain
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Plain Comparisons
Competitors of Plain
Plain operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Modria, Service, Bruviti, Metasix and Best Practical Solutions, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Online disputes are resolved through a cloud-based platform.
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| domain | founded_year | HQ Location |
Customer issues resolution platform
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| domain | founded_year | HQ Location |
AI predictive analytics and complaint management solutions are offered online.
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| domain | founded_year | HQ Location |
Provides omnichannel software for customer support and public sector management.
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| domain | founded_year | HQ Location |
Open-source tools for tracking workflows and managing customer requests.
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| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Frequently Asked Questions about Plain
When was Plain founded?
Plain was founded in 2020 and raised its 1st funding round 2 years after it was founded.
Where is Plain located?
Plain is headquartered in London, United Kingdom. It is registered at London, England, United Kingdom.
Who is the current CEO of Plain?
Simon Rohrbach is the current CEO of Plain. They have also founded this company.
Is Plain a funded company?
Plain is a funded company, having raised a total of $20.97M across 2 funding rounds to date. The company's 1st funding round was a Seed of $6M, raised on Dec 08, 2022.
How many employees does Plain have?
As of Mar 31, 2023, the latest employee count at Plain is 7.
What does Plain do?
AI-driven support solutions are provided by Plain for B2B teams across multiple channels like Slack, Microsoft Teams, Discord, and email. Support requests are consolidated and managed through a unified, fast interface. Customer relationships are prioritized over ticket resolution. Integration with existing tools is supported, and enterprise-level security is ensured. The platform is designed to scale support operations efficiently while maintaining data protection as a core principle.
What products or services does Plain offer?
Plain offers Plain Support Platform.
Who are Plain's investors?
Plain has 12 investors. Key investors include Battery Ventures, Index Ventures, Connect Ventures, Thomas Paul Mann, and Allison Pickens.