Plain

London, United Kingdom Founded: 2020 • Age: 6 yrs
SaaS platform for complaint management and feedback collection is provided.
Annual revenue - Latest available
Total funding $21.0M 2 rounds
Employees 7 Tracked headcount
Investors 12 Known backers
Products 1 Services tracked
Competitors 9 Brand Intelligence

About Plain

Plain is a company based in London (United Kingdom) founded in 2020 by Simon Rohrbach and Matt Vagni. It operates as a SaaS (Software-as-a-Service). Plain has raised $20.97 million across 2 funding rounds from investors including Battery Ventures, Index Ventures and Connect Ventures. The company has 7 employees as of March 31, 2023. Plain offers products and services including Plain Support Platform. Plain operates in a competitive market with competitors including Modria, Service, Bruviti, Metasix and Best Practical Solutions, among others.

  • Headquarter London, United Kingdom
  • Employees 7 as on 31 Mar, 2023
  • Founders Simon Rohrbach, Matt Vagni
  • Sectors
    Technology
  • Email
    Locked
  • Phone
    Locked
  • Website
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  • Social
    Locked
  • Legal Name Not Just Tickets Ltd
Operational Areas
Technology → Enterprise Software & Productivity Solutions Unlock Sub-Sector Unlock Segment
Key Metrics
  • Annual Revenue
    Not available
  • Net Profit
    Not available
  • EBITDA
    Not available
  • Total Equity Funding
    $20.97 M (USD)

    in 2 rounds

  • Latest Funding Round
    $14.97 M (USD), Series A

    Feb 10, 2025

  • Investors
  • Employee Count
    7

    as on Mar 31, 2023

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Products & Services of Plain

Plain offers a comprehensive portfolio of products and services, including Plain Support Platform.

Product name locked
Category locked
Primary

AI-driven support is provided for B2B teams efficiently.

People of Plain

Headcount 10-50
Employee Profiles 11
Employee Profiles
People
Preslav Mihaylov
Sr. Product Engineer
People
Simon Rohrbach
Co-Founder & CEO
People
Matt Vagni
Co-Founder & CTO
People
Jordan Drake
Senior Software Developer

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Funding Insights of Plain

Plain has successfully raised a total of $20.97M across 2 strategic funding rounds. The most recent funding activity was a Series A round of $14.97 million completed in February 2025. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

Investors in Plain

Plain has secured backing from 12 investors, including venture fund and angel investors. Prominent investors backing the company include Battery Ventures, Index Ventures and Connect Ventures.

All
Venture Fund
Angel
Investor Description Founded Year Domain Location
Investments in technology companies are conducted globally by Battery Ventures.
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Venture capital investments in technology startups and entrepreneurs.
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Early-stage investments are made in product-focused companies by Connect Ventures.
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Investor details for Plain

Investor domains, locations, round participation, and complete history require an active premium plan.

  • Investor domains
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Investments & Acquisitions by Plain

Investments
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Investment portfolio details for Plain

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  • Portfolio identities
  • Transaction dates
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Financial Statements - Plain

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Detailed financials for Plain

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  • Profit trends
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Plain Comparisons

Plain Primary company
Description
SaaS platform for complaint management and feedback collecti...
Location
London, United Kingdom
Founded Year
2020
Annual Revenue
Not available
Net Profit
Not available
EBITDA
Not available
Employees
7
As of 2023
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Peer comparison for Plain

Named peer metrics, headcount, funding, location, and side-by-side benchmarks require an active premium plan.

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Competitors of Plain

Plain operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Modria, Service, Bruviti, Metasix and Best Practical Solutions, among others.

Company Name Domain Founded year HQ Location Description
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Online disputes are resolved through a cloud-based platform.
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Customer issues resolution platform
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AI predictive analytics and complaint management solutions are offered online.
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Provides omnichannel software for customer support and public sector management.
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Open-source tools for tracking workflows and managing customer requests.
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Detailed competitors of Plain

Competitor domains, locations, full profiles, and operating metrics require an active premium plan.

  • Domains and locations
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Latest news on Plain

Plain.’s $6 Million Seed Fundraise
Globallegalchronicle3 years ago
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Complete news archive for Plain

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Frequently Asked Questions about Plain

Plain was founded in 2020 and raised its 1st funding round 2 years after it was founded.

Plain is headquartered in London, United Kingdom. It is registered at London, England, United Kingdom.

Simon Rohrbach is the current CEO of Plain. They have also founded this company.

Plain is a funded company, having raised a total of $20.97M across 2 funding rounds to date.

As of Mar 31, 2023, the latest employee count at Plain is 7.

AI-driven support solutions are provided by Plain for B2B teams across multiple channels like Slack, Microsoft Teams, Discord, and email. Support requests are consolidated and managed through a unified, fast interface. Customer relationships are prioritized over ticket resolution. Integration with existing tools is supported, and enterprise-level security is ensured. The platform is designed to scale support operations efficiently while maintaining data protection as a core principle.

Plain's top competitors include Bruviti, Service and Modria.

Plain offers Plain Support Platform.

Plain has 12 investors. Key investors include Battery Ventures, Index Ventures, Connect Ventures, Thomas Paul Mann, and Allison Pickens.

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