Plain

London, United Kingdom Founded: 2020 • Age: 6 yrs
SaaS platform for complaint management and feedback collection is provided.
Request Access

About Plain

Plain is a company based in London (United Kingdom) founded in 2020 by Simon Rohrbach and Matt Vagni. It operates as a SaaS (Software-as-a-Service). Plain has raised $20.97 million across 2 funding rounds from investors including Battery Ventures, Index Ventures and Connect Ventures. The company has 7 employees as of March 31, 2023. Plain offers products and services including Plain Support Platform. Plain operates in a competitive market with competitors including Modria, Service, Bruviti, Metasix and Best Practical Solutions, among others.

  • Headquarter London, United Kingdom
  • Employees 7 as on 31 Mar, 2023
  • Founders Simon Rohrbach, Matt Vagni
  • Sectors
    Technology
  • Email
    ***********
  • Phone
    *********
  • Website
    *********
  • Social
    *********
  • Legal Name Not Just Tickets Ltd
Operational Areas
Technology → Enterprise Software & Productivity Solutions
Key Metrics
  • Annual Revenue
  • Net Profit
  • EBITDA
  • Total Equity Funding
    $20.97 M (USD)

    in 2 rounds

  • Latest Funding Round
    $14.97 M (USD), Series A

    Feb 10, 2025

  • Investors
  • Employee Count
    7

    as on Mar 31, 2023

Upgrade to premium

Unlock complete access to The Company Check

Get unrestricted viewing across everything we track — from companies and brands to investors, funding rounds, acquisitions, financials, and more.

Upgrade to Premium No viewing limits. Your plan controls exports and screening usage.
Included in your Premium account
  • Unlimited viewing on all profiles Companies, investors, financials, funding, acquisitions & directors
  • Full access to every database India & global coverage, advanced filters and rich profile details
  • Always-on access from your team account Single premium plan for everything you see on the portal

Products & Services of Plain

Plain offers a comprehensive portfolio of products and services, including Plain Support Platform. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.

Primary

AI-driven support is provided for B2B teams efficiently.

People of Plain
Headcount 10-50
Employee Profiles 11
Employee Profiles
People
Preslav Mihaylov
Sr. Product Engineer
People
Simon Rohrbach
Co-Founder & CEO
People
Matt Vagni
Co-Founder & CTO
People
Jordan Drake
Senior Software Developer

Unlock access to complete

Funding Insights of Plain

Plain has successfully raised a total of $20.97M across 2 strategic funding rounds. The most recent funding activity was a Series A round of $14.97 million completed in February 2025. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding
  • Total Rounds 2
  • Last Round Series A — $15.0M
  • First Round

    (08 Dec 2022)

  • Investors Count 12
Date Amount Transaction Name Valuation Lead Investors Investors
Feb, 2025 Amount Series A - Plain Valuation Battery Ventures
Dec, 2022 Amount Seed - Plain Valuation Index Ventures , Connect Ventures
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Investors in Plain

Plain has secured backing from 12 investors, including venture fund and angel investors. Prominent investors backing the company include Battery Ventures, Index Ventures and Connect Ventures. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.

All
Venture Fund
Angel
Investor Description Founded Year Domain Location
Investments in technology companies are conducted globally by Battery Ventures.
Founded Year Domain Location
Venture capital investments in technology startups and entrepreneurs.
Founded Year Domain Location
Early-stage investments are made in product-focused companies by Connect Ventures.
Founded Year Domain Location
Investor Description Founded Year Domain Location
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
Founded Year Domain Location
Startup ecosystems are ignited through strategic investments by Signite Partners.
Founded Year Domain Location
Venture capital is directed toward companies in multiple sectors.
Founded Year Domain Location
Venture capital is invested in cybersecurity, fintech, and AI startups.
Founded Year Domain Location

Investments & Acquisitions by Plain

Investments
Company Name Description Domain Location Founded Year Amount
Bionic investment advisor platform
2016
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Fine Asian gourmet food is offered by an internet-first restaurant.
2016

Financial Statements - Plain

Tata Steel revenue growth over time
Tata Steel profit and loss trends over time
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Plain Comparisons

Employees
+
Add Comparison
Available on Premium

Competitors of Plain

Plain operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Modria, Service, Bruviti, Metasix and Best Practical Solutions, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Online disputes are resolved through a cloud-based platform.
domain founded_year HQ Location
Customer issues resolution platform
domain founded_year HQ Location
AI predictive analytics and complaint management solutions are offered online.
domain founded_year HQ Location
Provides omnichannel software for customer support and public sector management.
domain founded_year HQ Location
Open-source tools for tracking workflows and managing customer requests.
Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Multiple services are booked via an app-based platform.
domain founded_year HQ Location
On-demand services are booked through an app-based platform.
domain founded_year HQ Location
App based platform offering on demand delivery and ride-hailing services
domain founded_year HQ Location
Operates an on-demand hyperlocal delivery app for food and groceries.

Latest news on Plain

Plain.’s $6 Million Seed Fundraise
Globallegalchronicle3 years ago

Frequently Asked Questions about Plain

When was Plain founded?

Plain was founded in 2020 and raised its 1st funding round 2 years after it was founded.

Where is Plain located?

Plain is headquartered in London, United Kingdom. It is registered at London, England, United Kingdom.

Who is the current CEO of Plain?

Simon Rohrbach is the current CEO of Plain. They have also founded this company.

Is Plain a funded company?

Plain is a funded company, having raised a total of $20.97M across 2 funding rounds to date. The company's 1st funding round was a Seed of $6M, raised on Dec 08, 2022.

How many employees does Plain have?

As of Mar 31, 2023, the latest employee count at Plain is 7.

What does Plain do?

AI-driven support solutions are provided by Plain for B2B teams across multiple channels like Slack, Microsoft Teams, Discord, and email. Support requests are consolidated and managed through a unified, fast interface. Customer relationships are prioritized over ticket resolution. Integration with existing tools is supported, and enterprise-level security is ensured. The platform is designed to scale support operations efficiently while maintaining data protection as a core principle.

Who are the top competitors of Plain?

Plain's top competitors include Bruviti, Service and Modria.

What products or services does Plain offer?

Plain offers Plain Support Platform.

Who are Plain's investors?

Plain has 12 investors. Key investors include Battery Ventures, Index Ventures, Connect Ventures, Thomas Paul Mann, and Allison Pickens.

Explore millions of companies — effortlessly

Access structured, verified intelligence on 7M+ companies across industries, sectors, and global markets. From early-stage startups to large enterprises, discover ownership, leadership, funding, financials, acquisitions, and market signals — all in one powerful platform.

Free account with essential features Instant access to company reports Enterprise solutions available