About Best Practical Solutions
Best Practical Solutions is a company based in Boston (United States) founded in 2001. It operates as a SaaS, and B2B. Best Practical Solutions offers products and services including Request Tracker, RT Incident Response, RT HelpDesk, and RT Assets. Best Practical Solutions operates in a competitive market with competitors including Modria, Service, Bruviti, Plain and Metasix, among others.
- Headquarter Boston, United States
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Sectors
Technology
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Email
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Phone
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Website
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Social
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- Legal Name Best Practical Solutions, Llc
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Annual Revenue
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Net Profit
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Employee Count
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Products & Services of Best Practical Solutions
Best Practical Solutions offers a comprehensive portfolio of products and services, including Request Tracker, RT Incident Response, RT HelpDesk, and RT Assets. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Open-source tool for tracking tasks and workflows efficiently.
System for handling security incidents and resolutions.
Platform for managing customer support tickets.
Tool for tracking and organizing organizational assets.
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Funding Insights of Best Practical Solutions
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investments & Acquisitions by Best Practical Solutions
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Best Practical Solutions
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Best Practical Solutions Comparisons
Competitors of Best Practical Solutions
Best Practical Solutions operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Modria, Service, Bruviti, Plain and Metasix, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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Online disputes are resolved through a cloud-based platform.
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Customer issues resolution platform
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AI predictive analytics and complaint management solutions are offered online.
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| domain | founded_year | HQ Location |
SaaS platform for complaint management and feedback collection is provided.
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| domain | founded_year | HQ Location |
Provides omnichannel software for customer support and public sector management.
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| Company Name | Domain | Founded year | HQ Location | Description |
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Multiple services are booked via an app-based platform.
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On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Frequently Asked Questions about Best Practical Solutions
When was Best Practical Solutions founded?
Best Practical Solutions was founded in 2001.
Where is Best Practical Solutions located?
Best Practical Solutions is headquartered in Boston, United States. It is registered at Boston, Massachusetts, United States.
What does Best Practical Solutions do?
Best Practical Solutions develops Request Tracker, an open-source system for organizations to track tasks, workflows, and customer requests. It offers features like email integration, custom automation, and detailed permissions. Available as cloud-based or on-premise options, it supports various deployment choices. Based in the USA, it serves businesses of all sizes for efficient task management.
Who are the top competitors of Best Practical Solutions?
What products or services does Best Practical Solutions offer?
Best Practical Solutions offers Request Tracker, RT Incident Response, RT HelpDesk, and RT Assets.