About Best Practical Solutions
Best Practical Solutions is a Technology company based in Boston (United States) founded in 2001. Open-source tools for tracking workflows and managing customer requests. It operates on a SaaS and B2B model. Best Practical Solutions offers products and services including Request Tracker, RT Incident Response, RT HelpDesk, and RT Assets. Its focus areas include Enterprise Software, IT Management and Ticket Tracking. Its legal entity is Best Practical Solutions, LLC. Its competitors include Modria, Service and Bruviti; 3 of its 3 listed competitors have raised funding.
Company details
Best Practical Solutions develops Request Tracker, an open-source system for organizations to track tasks, workflows, and customer requests. It offers features like email integration, custom automation, and detailed permissions. Available as cloud-based or on-premise options, it supports various deployment choices. Based in the USA, it serves businesses of all sizes for efficient task management.
- Headquarters Boston, United States
- SectorsTechnology
- Email••••••••
- Website bestpractical.com
- Social LinkedIn X YouTube
- Legal Name Best Practical Solutions, Llc
Products & Services of Best Practical Solutions
Best Practical Solutions offers a comprehensive portfolio of products and services, including Request Tracker, RT Incident Response, RT HelpDesk, and RT Assets.
Open-source tool for tracking tasks and workflows efficiently.
System for handling security incidents and resolutions.
Platform for managing customer support tickets.
Tool for tracking and organizing organizational assets.
Apps and channels of Best Practical Solutions
its YouTube channel Request Tracker has 820 subscribers and 30 videos.
Videos from Best Practical Solutions
The most watched videos on Best Practical Solutions's YouTube channel, Request Tracker (820 subscribers). Click a video to play it here.
More on Request Tracker.
People of Best Practical Solutions
3 people are tracked at Best Practical Solutions (3 in leadership).
| Name | Role | Group |
|---|---|---|
Jesse Vincent | Founder and CEO | Leadership |
Jim Brandt | Chief Technology Officer | Leadership |
Keri Akmezikyan | Chief Operating Officer | Leadership |
Complete people profiles for Best Practical Solutions
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Competitors of Best Practical Solutions
Best Practical Solutions has 3 listed competitors in our database, 3 of them funded. They include Modria, Service and Bruviti.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| modria.com | 2011 | San Jose, United States | $15.38M | 7,271 | Online disputes are resolved through a cloud-based platform. | |
| getservice.com | 2015 | Los Angeles, United States | $3.64M | Customer issues resolution platform | ||
| bruviti.com | 2012 | Campbell, United States | $11M | AI predictive analytics and complaint management solutions are offered online. |
Detailed competitors of Best Practical Solutions
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of Best Practical Solutions
Websites that share an audience with Best Practical Solutions (bestpractical.com).
Websites whose visitors overlap most with Best Practical Solutions. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| gt.net | 98% | View details | |||
| superops.com | 86% | 133.3K | #381,673 | View details | |
| remedy.com | 76% | View details | |||
| i-doit.com | 70% | 15.1K | View details |
Top companies in Customer Experience & Support Software
3 companies that operate in the same segment as Best Practical Solutions (Customer Experience & Support Software) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 5,437 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | 651 |
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Frequently Asked Questions about Best Practical Solutions
Best Practical Solutions was founded in 2001.
Best Practical Solutions is headquartered in Boston, United States. It is registered at Boston, Massachusetts, United States.
Best Practical Solutions develops Request Tracker, an open-source system for organizations to track tasks, workflows, and customer requests. It offers features like email integration, custom automation, and detailed permissions. Available as cloud-based or on-premise options, it supports various deployment choices. Based in the USA, it serves businesses of all sizes for efficient task management.
Best Practical Solutions offers Request Tracker, RT Incident Response, RT HelpDesk, and RT Assets.
Best Practical Solutions operates through Best Practical Solutions, Llc.