About Service
Service is a Technology company based in Los Angeles (United States) founded in 2015, and was acquired by ClaimCompass in July 2020. Customer issues resolution platform. Service has raised $3.64 million across 2 funding rounds from investors including ClaimCompass, Founders Fund and Menlo Ventures. Its focus areas include Enterprise Applications, Customer Service Software, Contact Center and Complaint Management. Its competitors include Modria, Bruviti and Best Practical Solutions; 2 of its 3 listed competitors have raised funding.
Company details
Founded in 2015 and based in Los Angeles, United States, the company operates in the customer service sector as a resolution platform. Customer problems are submitted with supporting documentation, after which reasonable cases are advanced and handled on behalf of users. Services are provided free of charge to both consumers and businesses, focusing on efficient issue management across various domains.
- Headquarters Los Angeles, United States
- Stage Acquired
- SectorsTechnology
- Website getservice.com
- Social LinkedIn X
- Acquired by ClaimCompass (Jul 2020)
- Total Equity Funding$3.64M (USD)
in 2 rounds
- Latest Funding Round$3.1M (USD), Seed
Oct 2015
- InvestorsClaimCompass
& 5 more
- Acquired byClaimCompass
(Jul 2020)
Funding Insights of Service
Service has successfully raised a total of $3.64M across 2 strategic funding rounds. The most recent funding activity was a Seed round of $3.1 million completed in October 2015. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $3.64M
- Total Rounds 2
- Last Round Seed — $3.1M
- First Round $540,000
(Jun 2015)
- Investors Count 5
All 2 funding rounds of Service with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Oct 2015 | $3.1M | Seed | – | Founders Fund, Menlo Ventures | |
| Jun 2015 | $540,000 | Seed | – | Arena Ventures | – |
6 investors in total: 6 institutional.
Investors in Service
Service has secured backing from 6 investors, including venture fund and institutional investors. Prominent investors backing the company include ClaimCompass, Founders Fund and Menlo Ventures.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Venture capital investments in technology and defense sectors. | foundersfund.com | |||
Early-stage venture capital firm investing in AI, healthcare, and tech sectors. | menlovc.com | |||
Venture capital investments in consumer businesses, emphasizing technology and human behavior. | maveron.com | |||
| eight-ventures.com | ||||
Seed-stage investments are directed toward technology startups and drug development. | arenavc.com | Los Angeles, United States | ||
Online dispute resolution | 2015 | claimcompass.eu | Sofia, Bulgaria |
Investor details for Service
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- Complete investor list
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Timeline of Service
4 dated milestones of Service across 5 years, from founding to its latest funding, stage changes and deals.
- Founded Service is founded.
- Funding First funding round of $540K.
- Funding Latest funding round, Seed, of $3.1M.
- Exit Acquired by ClaimCompass.
Competitors of Service
Service has 3 listed competitors in our database, 2 of them funded. They include Modria, Bruviti and Best Practical Solutions.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| modria.com | 2011 | San Jose, United States | $15.38M | 7,271 | Online disputes are resolved through a cloud-based platform. | |
| bruviti.com | 2012 | Campbell, United States | $11M | AI predictive analytics and complaint management solutions are offered online. | ||
| bestpractical.com | 2001 | Boston, United States | 7 | Open-source tools for tracking workflows and managing customer requests. |
Detailed competitors of Service
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- Full competitor set
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Top companies in Customer Experience & Support Software
3 companies that operate in the same segment as Service (Customer Experience & Support Software) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 5,437 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | 651 |
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Related news about Service
Complete news archive for Service
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Frequently Asked Questions about Service
Service was founded in 2015.
Service is headquartered in Los Angeles, United States. It is registered at Los Angeles, California, United States.
Service is a funded company, having raised a total of $3.64M across 2 funding rounds to date. The company's 1st funding round was a Seed of $540K, raised on Jun 2015.
Founded in 2015 and based in Los Angeles, United States, the company operates in the customer service sector as a resolution platform. Customer problems are submitted with supporting documentation, after which reasonable cases are advanced and handled on behalf of users. Services are provided free of charge to both consumers and businesses, focusing on efficient issue management across various domains.
Service's top competitors include Bruviti, Modria and Best Practical Solutions.
Service has 6 investors. Key investors include ClaimCompass, Founders Fund, Menlo Ventures, Maveron, and Eight Ventures.
Yes. Service was acquired by ClaimCompass in July 2020.