About Press Ganey
Press Ganey is a company based in South Bend (United States) founded in 1984 by Irwin Press and Tiffany McNatt was acquired by Qualtrics in October 2025.. The company has 328 employees as of April 08, 2024. Press Ganey has completed 10 acquisitions, including Binary Fountain, Bivarus and Doctor.com. Press Ganey offers products and services including HX Platform, Continuous Listening, and Machine Learning & AI. Press Ganey operates in a competitive market with competitors including Bivarus, Doctify, Binary Fountain, Feedtrail and NarrativeDx, among others.
- Headquarter South Bend, United States
- Employees 328 as on 08 Apr, 2024
- Founders Irwin Press, Tiffany McNatt
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Sectors
Healthcare
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Email
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Phone
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Website
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Social
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- Legal Name Press Ganey Associates India Private Limited
- Date of Incorporation 19 Apr, 2012
- Jurisdiction Trivandrum, Kerala, India
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Annual Revenue
$3.79 M (USD)16.24as on Mar 31, 2023
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Net Profit
$466.66 K (USD)42.47as on Mar 31, 2023
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EBITDA
$889.67 K (USD)26.08as on Mar 31, 2023
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Latest Funding Round
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Investors
Qualtrics
& 8 more
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Employee Count
328
as on Apr 08, 2024
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Investments & Acquisitions
Binary Fountain
& 9 more
- Acquired by
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Products & Services of Press Ganey
Press Ganey offers a comprehensive portfolio of products and services, including HX Platform, Continuous Listening, and Machine Learning & AI. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Platform for analyzing healthcare data and improving patient experiences.
System for gathering ongoing feedback from healthcare stakeholders.
AI tools for predictive analytics in healthcare operations.
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Leadership Team
114 people
Software Development Team
36 people
Senior Team
27 people
Manager Team
17 people
Product Management Team
17 people
Account Team
16 people
Patient Team
15 people
Advisor Team
14 people
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Funding Insights of Press Ganey
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
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Investors in Press Ganey
Press Ganey has secured backing from 9 investors, including venture fund and institutional investors. Prominent investors backing the company include Qualtrics, Ares Management and EQT. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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EQT is recognized as a global investment organization focused on value creation.
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A leading private equity firm focused on value creation.
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Alternative asset investment management firm
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Venture capital is directed toward companies in multiple sectors.
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Investments & Acquisitions by Press Ganey
Press Ganey has strategically engaged in corporate development activities, having acquired 10 companies. Notable acquisitions include Binary Fountain, Bivarus and Doctor.com. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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Fine Asian gourmet food is offered by an internet-first restaurant.
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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Fine Asian gourmet food is offered by an internet-first restaurant.
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| Company Name | Description | Domain | Location | Founded Year | Amount |
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Insights from patient feedback are extracted using a cloud-based platform.
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Cloud-based platform actionable insights from patient narratives
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Software providers for safety management systems
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OVO is recognized as a smart digital payment application.
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Bionic investment advisor platform
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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Financial Statements - Press Ganey
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
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Press Ganey Comparisons
Competitors of Press Ganey
Press Ganey operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Bivarus, Doctify, Binary Fountain, Feedtrail and NarrativeDx, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Patient experience data is captured and analyzed for healthcare organizations.
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Online platform for dentist teleconsultations and appointments is provided.
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| domain | founded_year | HQ Location |
Insights from patient feedback are extracted using a cloud-based platform.
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Feedback management platform for healthcare professionals
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| domain | founded_year | HQ Location |
Cloud-based platform actionable insights from patient narratives
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| Company Name | Domain | Founded year | HQ Location | Description |
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Multiple services are booked via an app-based platform.
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On-demand services are booked through an app-based platform.
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App based platform offering on demand delivery and ride-hailing services
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Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Press Ganey
Frequently Asked Questions about Press Ganey
When was Press Ganey founded?
Press Ganey was founded in 1984.
Where is Press Ganey located?
Press Ganey is headquartered in South Bend, United States. It is registered at South Bend, Indiana, United States.
Who is the current CEO of Press Ganey?
Patrick Ryan is the current CEO of Press Ganey.
How many employees does Press Ganey have?
As of Apr 08, 2024, the latest employee count at Press Ganey is 328.
What is the annual revenue of Press Ganey?
Annual revenue of Press Ganey is $3.79M as on Mar 31, 2023.
What does Press Ganey do?
Provider of software for patient satisfaction and feedback surveys. The platform provides patient experience measurement, performance analytics, and strategic advisory solutions to healthcare organizations. An electronic medical practice survey is emailed to a hospitals patients within a few days of their appointment. The company offers reporting and analytics on this feedback to help its clients improve aspects of the clinic experience. Other solutions include physician, nurse, and employee engagement and nursing quality indicators.
Who are the top competitors of Press Ganey?
Press Ganey's top competitors include Feedtrail, Authenticx and Binary Fountain.
What products or services does Press Ganey offer?
Press Ganey offers HX Platform, Continuous Listening, and Machine Learning & AI.
How many acquisitions has Press Ganey made?
Press Ganey has made 10 acquisitions, including Binary Fountain, Bivarus, and Doctor.com.
Who are Press Ganey's investors?
Press Ganey has 9 investors. Key investors include Qualtrics, Ares Management, EQT, American Securities, and BCI.
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