Press Ganey

South Bend, United States Founded: 1984 • Age: 42 yrs Acquired By Qualtrics
Software for patient satisfaction surveys is provided to healthcare organizations.

About Press Ganey

Press Ganey is a Healthcare company based in South Bend (United States) founded in 1984 by Irwin Press and Tiffany McNatt, and was acquired by Qualtrics in October 2025. Software for patient satisfaction surveys is provided to healthcare organizations. The company has 328 employees. Press Ganey has completed 10 acquisitions, including Binary Fountain, Bivarus and Doctor.com. Its chief executive, as recorded, is Patrick Ryan. Its website pressganey.com draws about 5.9 million monthly visits. Its Indian entity Press Ganey Associates India Private Limited reported revenue of β‚Ή32.82 Cr. Press Ganey offers products and services including HX Platform, Continuous Listening, and Machine Learning & AI. Its focus areas include HealthTech, Healthcare IT, Value Based Care and Patient Engagement. Its competitors include Bivarus, Binary Fountain and NarrativeDx; 3 of its 3 listed competitors have raised funding.

Company details

Provider of software for patient satisfaction and feedback surveys. The platform provides patient experience measurement, performance analytics, and strategic advisory solutions to healthcare organizations. An electronic medical practice survey is emailed to a hospitals patients within a few days of their appointment. The company offers reporting and analytics on this feedback to help its clients improve aspects of the clinic experience. Other solutions include physician, nurse, and employee engagement and nursing quality indicators.

  • Headquarters South Bend, United States
  • Employees 328
  • Founders Irwin Press, Tiffany McNatt
  • Stage Acquired
  • Sectors
    Healthcare
  • Website category Health
  • Email
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  • Phone
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  • Website pressganey.com
  • Social LinkedIn X Facebook
  • Acquired by Ares Management (Jun 2019)
  • Legal Name Press Ganey Associates India Private Limited
  • Date of Incorporation 19 Apr, 2012
  • Jurisdiction Thiruvananthapuram, Kerala, India
Key Metrics
  • Indian entity revenue
    ₹32.82 Cr

    FY 2025 · +5% YoY

  • Indian entity net profit
    ₹2.60 Cr

    FY 2025 · 8% margin

  • Indian entity EBITDA
    ₹4.55 Cr

    FY 2025 · 14% margin

  • Investors
    Qualtrics

    & 8 more

  • Employee Count
    328
  • Investments & Acquisitions
  • Acquired by
    Qualtrics

    & 4 more

    (Oct 2025)

Products & Services of Press Ganey

Press Ganey offers a comprehensive portfolio of products and services, including HX Platform, Continuous Listening, and Machine Learning & AI.

HX Platform
Experience Technology

Platform for analyzing healthcare data and improving patient experiences.

Continuous Listening
Feedback Tools

System for gathering ongoing feedback from healthcare stakeholders.

Machine Learning & AI
Analytics Services

AI tools for predictive analytics in healthcare operations.

Investors in Press Ganey

Press Ganey has secured backing from 9 investors, including venture fund and institutional investors. Prominent investors backing the company include Qualtrics, Ares Management and EQT.

All
Venture Fund
Institutional
InvestorDescriptionFounded YearDomainLocation
EQT is recognized as a global investment organization focused on value creation.
1994eqtgroup.comStockholm, Sweden
A leading private equity firm focused on value creation.
vestarcapital.comNew York, United States
Alternative asset investment management firm
1997aresmgmt.comLos Angeles, United States
Recapitalizations are targeted through private equity investments by the firm.
leonardgreen.comLos Angeles, United States
Sovereign wealth is managed and private equity investments are facilitated.
gic.com.sgSingapore, Singapore
Private equity firm
1994american-securities.comNew York, United States
Long-term value is created through diversified sovereign wealth investments.
adia.aeAbu Dhabi, United Arab Emirates
Diversified investment management is provided across various assets in Canada.
1999bci.caVictoria, Canada
Surveys are created and feedback is collected through the platform.
2002qualtrics.comProvo, United States
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Board of directors of Press Ganey Associates India Private Limited (Press Ganey)

Press Ganey Associates India Private Limited is the primary company behind Press Ganey. The board of Press Ganey Associates India Private Limited currently have 3 directors; the longest-serving is Sunil Sasidharan Kumar, appointed in 2012. 3 earlier directors have ceased.

DirectorDesignationAppointedTenureEntity
Sunil Sasidharan Kumar
DIN 03433153
Managing Director19 Apr 201214 yrs 6 moPress Ganey Associates India Private Limited
Krishnamma Ajith Hariharan
DIN 06738127
Director30 Sep 201412 yrs 1 moPress Ganey Associates India Private Limited
Devin Julian
DIN 09571913
Director26 Apr 20224 yrs 6 moPress Ganey Associates India Private Limited

People of Press Ganey

381 people are tracked at Press Ganey (155 in leadership, 226 in team); the tracked headcount is 328.

NameRoleGroup
Irwin Press
Co-FounderLeadership
Tiffany McNatt
FounderLeadership
Patrick Ryan
CEOLeadership
Maggie Sladick
Account DirectorLeadership
Sebastiano Mattiazzi
Vice President, Digital OperationsLeadership
Midge Coker
Solutions DirectorLeadership
Pamela Bourke
Senior Director, IT Service DeliveryLeadership
Nick Soles
Director Technical SupportLeadership
Abigail Foster
Director, Payer Cahps OperationsLeadership
Jessica Clark
Senior Director, Strategic EventsLeadership
Peter Borysov
Senior DirectorLeadership
Sarah Bryant
Vice President Of Global Business DevelopmentLeadership
Mitch Harris
President, Sales & Client Management - West RegionLeadership
Ria Sanghvi Labue
Area Vice PresidentLeadership
Matt Langager
Senior Vice President, Healthcare Client SupportLeadership
Noelle Bowman
Account DirectorLeadership
Chris Skiffington
Chief Growth OfficerLeadership
Janda McQueen
Director, Growth ProgramsLeadership
Anthony Gregorio
Account DirectorLeadership
Blythe Epperson
Senior Account DirectorLeadership

361 more people are available in the full profile.

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Financials of Press Ganey

Figures of Press Ganey Associates India Private Limited, the primary company behind Press Ganey, for FY 2025. Revenue was ₹32.82 Cr (+5% year on year). Net profit was ₹2.60 Cr (8% margin). EBITDA was ₹4.55 Cr (14% margin). Revenue has grown at a compounded annual rate of +7% over three years and +9% over five years.

  • ₹32.82 CrRevenue · FY 2025 · +5% YoY
  • ₹2.60 CrNet profit · 8% margin
  • ₹4.55 CrEBITDA · 14% margin
  • ₹1 LakhPaid-up capital
  • 328Employees (provident fund records)
  • +7%Revenue CAGR, 3 years
  • +9%Revenue CAGR, 5 years

Balance sheet, profit and loss, cash flow and ratios of Press Ganey Associates India Private Limited are on its company page.

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Detailed financial statements for Press Ganey

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Investments & Acquisitions by Press Ganey

Press Ganey has strategically engaged in corporate development activities, having acquired 10 companies. Notable acquisitions include Binary Fountain, Bivarus and Doctor.com.

Acquisitions
Company NameDescriptionDomainLocationFoundedAcquiredAmount
Customer journey analytics and market research solutions are provided.
forsta.comNew York, United States2007Feb 2022β€’β€’β€’β€’
Provides clinical data analytics for providers, payers and healthcare organizations
sphanalytics.comAlpharetta, United States1982May 2021β€’β€’β€’β€’
Insights from patient feedback are extracted using a cloud-based platform.
binaryfountain.comMclean, United States2014Oct 2020β€’β€’β€’β€’
Online visibility and reputation for healthcare providers are optimized.
doctor.comNew York, United States2012Oct 2020β€’β€’β€’β€’
Cloud-based platform actionable insights from patient narratives
narrativedx.comAustin, United States2014Mar 2020β€’β€’β€’β€’
Provider of employee surveys and assessment platform
smdhr.comAtlanta, United States2008Jan 2020β€’β€’β€’β€’
Software providers for safety management systems
nextplanesolutions.comTexas, United States2014Aug 2019β€’β€’β€’β€’
Patient experience data is captured and analyzed for healthcare organizations.
bivarus.comDurham, United States2012Jan 2018β€’β€’β€’β€’
Field data collection is enabled through a SaaS platform.
onthespotsystems.comNewton, United States2009Jan 2014β€’β€’β€’β€’
Provider of employee and physician surveys and consulting to healthcare organizations
moreheadassociates.comCharlotte, United States1979Jan 2013β€’β€’β€’β€’
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Timeline of Press Ganey

16 dated milestones of Press Ganey across 41 years, from founding to its latest funding, stage changes and deals.

  1. Founded Press Ganey is founded.
  2. Exit Acquired by American Securities.
  3. Exit Acquired by Vestar Capital Partners.
  4. Acquisition Acquires Morehead Associates.
  5. Acquisition Acquires On The Spot Systems.
  6. Exit Acquired by EQT.
  7. Acquisition Acquires Bivarus.
  8. Exit Acquired by Ares Management.
  9. Acquisition Acquires NextPlane Solutions.
  10. Acquisition Acquires SMD.
  11. Acquisition Acquires NarrativeDx.
  12. Acquisition Acquires Binary Fountain.
  13. Acquisition Acquires Doctor.com.
  14. Acquisition Acquires SPH Analytics.
  15. Acquisition Acquires Forsta.
  16. Exit Acquired by Qualtrics.

Competitors of Press Ganey

Press Ganey has 3 listed competitors in our database, 3 of them funded. They include Bivarus, Binary Fountain and NarrativeDx.

Company NameDomainFoundedHQ LocationTotal fundingEmployeesDescription
bivarus.com2012Durham, United States$7.93M1,655
Patient experience data is captured and analyzed for healthcare organizations.
binaryfountain.com2014Mclean, United States$41.62M
Insights from patient feedback are extracted using a cloud-based platform.
narrativedx.com2014Austin, United States$11.9M13
Cloud-based platform actionable insights from patient narratives
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Web traffic of Press Ganey

The website of Press Ganey (pressganey.com) receives about 5.9M visits a month and ranks #13,592 among all websites worldwide, #272 in Health.

  • Monthly visits
    5.9M

    ▲ 1.8% vs previous month

  • Unique visitors
    3.4M

    per month

  • Global rank
    #13,592

    among all websites

  • Category rank
    #272

    Health · Health

Similar websites

Websites whose visitors overlap most with Press Ganey. Affinity shows how closely the audiences match.

WebsiteDomainAudience affinityMonthly visitsGlobal rankProfile
aarp.org
100%
40.9M#751View details
medicare.gov
medicare.gov
98%
#3,794–
womenandinfants.org
96%
43K#880,162View details
healthline.com
95%
53.9M#806View details
healthgrades.com
86%
8.4M#10,583View details
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
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Top companies in Clinical IT & Data Platforms

3 companies that operate in the same segment as Press Ganey (Clinical IT & Data Platforms) in United States, ranked by their profile score on The Company Check.

CompanyDescriptionFoundedLocationTotal fundingRevenueEmployees
Employee health benefits are facilitated via a cloud-based platform.
2007Plymouth Meeting, Pennsylvania, United StatesUSD 228.3 M
Healthcare appointments are booked online via Zocdoc's platform.
2007New York, New York, United StatesUSD 425.97 MUSD 4.66 M1,365
Virtual physical therapy and digital pain care solutions are provided.
2015San Francisco, California, United StatesUSD 854.44 M1,746
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Related news about Press Ganey

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Frequently Asked Questions about Press Ganey

Press Ganey was founded in 1984.

Press Ganey is headquartered in South Bend, United States. It is registered at South Bend, Indiana, United States.

Patrick Ryan is the CEO of Press Ganey, as recorded in our data.

Press Ganey has 328 employees.

The primary company behind Press Ganey, Press Ganey Associates India Private Limited, reported revenue of β‚Ή32.82 Cr for FY 2025, up 5% year on year.

Provider of software for patient satisfaction and feedback surveys. The platform provides patient experience measurement, performance analytics, and strategic advisory solutions to healthcare organizations. An electronic medical practice survey is emailed to a hospitals patients within a few days of their appointment. The company offers reporting and analytics on this feedback to help its clients improve aspects of the clinic experience. Other solutions include physician, nurse, and employee engagement and nursing quality indicators.

Press Ganey's top competitors include Binary Fountain, Bivarus and NarrativeDx.

Press Ganey offers HX Platform, Continuous Listening, and Machine Learning & AI.

Press Ganey has made 10 acquisitions, including Binary Fountain, Bivarus, and Doctor.com.

Press Ganey has 9 investors. Key investors include Qualtrics, Ares Management, EQT, American Securities, and BCI.

Press Ganey operates through Press Ganey Associates India Private Limited.

Yes. Press Ganey was acquired by Ares Management in June 2019.

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