Qualtrics

Provo, United States Founded: 2002 • Age: 24 yrs Unicorn Acquired By Silver Lake
Surveys are created and feedback is collected through the platform.

About Qualtrics

Qualtrics is a Technology company based in Provo (United States) founded in 2002 by Scott M Smith, Jared Smith, Ryan Smith, and Stuart Orgill, and was acquired by Silver Lake in March 2023. Surveys are created and feedback is collected through the platform. Qualtrics has raised $400 million across 3 funding rounds from investors including SAP, Accel and CPP Investments. The company has 9,805 employees. Qualtrics has completed 7 acquisitions, including Clarabridge, Delighted and PG Forsta. Qualtrics was last valued at $15 billion in May 2025. Its chief executive, as recorded, is Zig Serafin. Its website qualtrics.com draws about 79.6 million monthly visits. Its Indian entity Qualtrics India Private Limited reported revenue of β‚Ή17.91 Cr. Its focus areas include Enterprise Applications, Customer Success Management, Customer Experience Management and Product Experience Management. Its competitors include Pendo, ActiveCampaign and Zendesk; 3 of its 3 listed competitors have raised funding.

Company details

Qualtrics was founded in 2002 in Provo, United States, as a survey software provider in the experience management sector. The platform is utilized by organizations for designing surveys with diverse question types and templates to gather feedback. Operations focus on analyzing responses via dashboards and data visualizations. Services support product design, market expansion, and growth acceleration across global users.

Key Metrics
  • Indian entity revenue
    ₹17.91 Cr

    FY 2024 · -38% YoY

  • Indian entity net profit
    ₹2.13 Cr

    FY 2024 · 12% margin

  • Indian entity EBITDA
    ₹2.81 Cr

    FY 2024 · 16% margin

  • Total Equity Funding
    $400M (USD)

    in 3 rounds

  • Latest Funding Round
    $180M (USD), Series C

    Apr 2017

  • Investors
    SAP

    & 11 more

  • Employee Count
    9,805
  • Investments & Acquisitions
  • Acquired by
    Silver Lake

    & 1 more

    (Mar 2023)

Apps and channels of Qualtrics

its YouTube channel Qualtrics has 11.8K subscribers and 30 videos.

Qualtrics
YouTube 11.8K subscribers 30 videos Howto & Style
Open channel

Videos from Qualtrics

The most watched videos on Qualtrics's YouTube channel, Qualtrics (11.8K subscribers). Click a video to play it here.

Ask Personalized Follow-Up Questions with Qualtrics AI
1.3K views
How to Seamlessly Connect Two Surveys for Better Insights
856 views
Overwhelmed With Customer Comments? Let Insights Explorer Find What Matters
762 views
Get Clearer Survey Responses with AI Validation
603 views

More on Qualtrics.

Funding Insights of Qualtrics

Qualtrics has successfully raised a total of $400M across 3 strategic funding rounds. The most recent funding activity was a Series C round of $180 million completed in April 2017. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding $400M
  • Total Rounds 3
  • Last Round Series C β€” $180M
  • First Round $70M

    (May 2012)

  • Investors Count 12

All 3 funding rounds of Qualtrics with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.

DateAmountTransaction NameValuationLead InvestorsInvestors
Apr 2017$180MSeries C–Insight Partners, Accel
Sep 2014$150MSeries B–Insight Partners
May 2012$70MSeries A–Accel, Sequoia Capital
–
Valuation history
DateValuationStage
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Full valuation and stage history of Qualtrics

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Last known valuation $15B (May 2025). 12 investors in total: 12 institutional.

Investors in Qualtrics

Qualtrics has secured backing from 12 investors, including venture fund and institutional investors. Prominent investors backing the company include SAP, Accel and CPP Investments.

All
Venture Fund
Institutional
InvestorDescriptionFounded YearDomainLocation
Investment firm scaling software and technology companies from early to late stages.
insightpartners.com
Accel is recognized as a leading venture capital firm.
1983accel.comPalo Alto, United States
Sequoia Capital is engaged in venture capital investments.
1972sequoiacap.com
Technology investing and private equity firm focused on partnerships.
silverlake.com
Venture capital investments in technology and startups.
2016visionfund.comLondon, United Kingdom
Multi-stage investments in technology companies are made by 345 Partners.
345partners.comCampbell, United States
Infrastructure, hedge, private equity, and debt fund focused on multiple sectors
1993harbert.netBirmingham, United States
Private equity firm
sgep.comBala Cynwyd, United States
Growth equity investments are provided for software and information services.
2006spcglobal.comBala Cynwyd, USA
Investment and transformation services for entrepreneurs in technology and finance sectors.
generalcatalyst.comCambridge, United States
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Investor details for Qualtrics

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Board of directors of Qualtrics India Private Limited (Qualtrics)

Qualtrics India Private Limited is the primary company behind Qualtrics. The board of Qualtrics India Private Limited currently have 3 directors; the longest-serving is Blake Andrew Tierney, appointed in 2021. 4 earlier directors have ceased.

DirectorDesignationAppointedTenureEntity
Blake Andrew Tierney
DIN 09220052
Director29 Jun 20215 yrs 4 moQualtrics India Private Limited
Anil Ashok Shinde
DIN 07163092
Director14 Aug 20233 yrs 2 moQualtrics India Private Limited
Rachita Sundar
DIN 11250632
Additional Director09 Oct 20251 yrQualtrics India Private Limited

People of Qualtrics

421 people are tracked at Qualtrics (148 in leadership, 4 in board & advisors, 269 in team); the tracked headcount is 9,805.

NameRoleGroup
Scott M Smith
Co-FounderLeadership
Jared Smith
Co-FounderLeadership
Ryan Smith
Co-Founder & Executive ChairmanLeadership
Zig Serafin
CEOLeadership
Brian Stucki
President & COOLeadership
Abhi Ingle
COOLeadership
Stuart Orgill
FounderLeadership
Patrick Knight
Area Vice President Of SalesLeadership
Thiba Sivarajah
Head Of APJ Revenue Strategy And GTM OperationsLeadership
Kellye Wishard
Head Of Regulated Industries Field MarketingLeadership
Julia Anas
Chief People OfficerLeadership
Sydnee Christensen
Director, Associate General CounselLeadership
Megana Gowda Balentine
SVP & Head Of Customer Success, Regulated IndustriesLeadership
Adrienne Boissy
Chief Medical OfficerLeadership
Lucas Baker
Head Of NA SalesLeadership
Kenyon Porter
Head Of Engineering Services North AmericaLeadership
Carol Sue Haney
Head Of Research And Data Science, EngineeringLeadership
Alison Brown
Director, Head Of Strategy + MR Software Services (design, Ux, Bx)Leadership
Manisha P.
VP / Head Of Product, Customer Experience SuiteLeadership
George Ladue
Enterprise Director, Strategic Healthcare AccountsLeadership

401 more people are available in the full profile.

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Complete people profiles for Qualtrics

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Financials of Qualtrics

Figures of Qualtrics India Private Limited, the primary company behind Qualtrics, for FY 2024. Revenue was ₹17.91 Cr (-38% year on year). Net profit was ₹2.13 Cr (12% margin). EBITDA was ₹2.81 Cr (16% margin).

  • ₹17.91 CrRevenue · FY 2024 · -38% YoY
  • ₹2.13 CrNet profit · 12% margin
  • ₹2.81 CrEBITDA · 16% margin
  • ₹1 LakhPaid-up capital
  • 13Employees (provident fund records)

Balance sheet, profit and loss, cash flow and ratios of Qualtrics India Private Limited are on its company page.

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Detailed financial statements for Qualtrics

Statement rows, ratios, five-year trends and downloadable financials of the group companies require an active premium plan.

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Investments & Acquisitions by Qualtrics

Qualtrics has strategically engaged in corporate development activities, having acquired 7 companies. Notable acquisitions include Clarabridge, Delighted and PG Forsta.

Acquisitions
Company NameDescriptionDomainLocationFoundedAcquiredAmount
Software for patient satisfaction surveys is provided to healthcare organizations.
pressganey.comSouth Bend, United States1984Oct 2025β€’β€’β€’β€’
Provides human experience platforms for research, healthcare, and customer sectors globally.
pgforsta.comSydney, Australia2022Oct 2025$6.75B
Customer intelligence platform on cloud
clarabridge.comReston, United States2006Jul 2021$1.13B
Business processes are automated via SaaS solutions.
usermind.comSeattle, United States2013Jul 2021β€’β€’β€’β€’
Patient survey tools are offered to healthcare providers and organizations.
surveyvitals.comBoise, United States2002Jun 2021β€’β€’β€’β€’
Feedback collection platform for businesses
delighted.comPalo Alto, United States2013Apr 2018β€’β€’β€’β€’
Web-based statistical analysis and visualization tools are provided.
statwing.comSan Francisco, United States2012May 2016β€’β€’β€’β€’
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Complete acquisition details for Qualtrics

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Timeline of Qualtrics

14 dated milestones of Qualtrics across 23 years, from founding to its latest funding, stage changes and deals.

  1. Founded Qualtrics is founded.
  2. Funding First funding round of $70.0M.
  3. Acquisition Acquires Statwing.
  4. Funding Latest funding round, Series C, of $180.0M.
  5. Milestone Reaches Unicorn status.
  6. Acquisition Acquires Delighted.
  7. Exit Acquired by SAP.
  8. IPO Lists on the stock exchange (IPO).
  9. Acquisition Acquires SurveyVitals.
  10. Acquisition Acquires Usermind.
  11. Acquisition Acquires Clarabridge.
  12. Exit Acquired by Silver Lake.
  13. Acquisition Acquires PG Forsta.
  14. Acquisition Acquires Press Ganey.

Competitors of Qualtrics

Qualtrics has 3 listed competitors in our database, 3 of them funded. They include Pendo, ActiveCampaign and Zendesk.

Company NameDomainFoundedHQ LocationTotal fundingEmployeesDescription
pendo.io2013Raleigh, United States$468.19M671
Product experience is managed through cloud-based analytics and feedback tools.
activecampaign.com2003Chicago, United States$362.74M705
Sales, CRM, and email marketing automation software is provided.
zendesk.com2007San Francisco, United States$89.1M63
Cloud-based customer service platform is offered for business engagement.
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Detailed competitors of Qualtrics

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Web traffic of Qualtrics

The website of Qualtrics (qualtrics.com) receives about 79.6M visits a month and ranks #743 among all websites worldwide, #28 in Business Services.

  • Monthly visits
    79.6M

    ▲ 4.4% vs previous month

  • Unique visitors
    37M

    per month

  • Global rank
    #743

    among all websites

  • Category rank
    #28

    Business and Consumer Services · Business Services

Similar websites

Websites whose visitors overlap most with Qualtrics. Affinity shows how closely the audiences match.

WebsiteDomainAudience affinityMonthly visitsGlobal rankProfile
rdsecured.com
rdsecured.com
100%
#42,218–
spectrumsurveys.com
spectrumsurveys.com
98%
#25,024–
samplicio.us
samplicio.us
86%
#3,693–
beasurveytaker.com
beasurveytaker.com
80%
#27,043–
joinleland.com
79%
512.7K#107,256View details
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
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Top companies in Collaboration & Community Tools

3 companies that operate in the same segment as Qualtrics (Collaboration & Community Tools) in United States, ranked by their profile score on The Company Check.

CompanyDescriptionFoundedLocationTotal fundingRevenueEmployees
Cloud-based omnichannel communication and customer engagement platform is utilized.
2008San Francisco, California, United StatesUSD 239.77 MUSD 5.07 B5,540
AI-powered platform manages marketing creatives and customer journeys.
1982San Jose, California, United StatesUSD 23.77 B30,710
AI powered customer experience management software
2001Pleasanton, California, United StatesUSD 344.39 MUSD 477.22 M5,437
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Related news about Qualtrics

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Frequently Asked Questions about Qualtrics

Qualtrics was founded in 2002 and raised its 1st funding round 10 years after it was founded.

Qualtrics is headquartered in Provo, United States. It is registered at Provo, Utah, United States.

Zig Serafin is the CEO of Qualtrics, as recorded in our data.

Qualtrics is a funded company, having raised a total of $400M across 3 funding rounds to date. The company's 1st funding round was a Series A of $70M, raised on May 2012.

Qualtrics has 9,805 employees.

The primary company behind Qualtrics, Qualtrics India Private Limited, reported revenue of β‚Ή17.91 Cr for FY 2024, down 38% year on year.

Qualtrics was founded in 2002 in Provo, United States, as a survey software provider in the experience management sector. The platform is utilized by organizations for designing surveys with diverse question types and templates to gather feedback. Operations focus on analyzing responses via dashboards and data visualizations. Services support product design, market expansion, and growth acceleration across global users.

Qualtrics's top competitors include Pendo, Zendesk and ActiveCampaign.

Qualtrics has made 7 acquisitions, including Clarabridge, Delighted, and PG Forsta.

Qualtrics has 12 investors. Key investors include SAP, Accel, CPP Investments, Harbert Management, and SoftBank Vision Fund.

The valuation of Qualtrics is $15B as of May 2025.

Qualtrics operates through Qualtrics India Private Limited.

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