About Delighted
Delighted is a company based in Palo Alto (United States) founded in 2013 was acquired by Qualtrics in April 2018.. Delighted offers products and services including Survey Maker, CX Solution, and NPS Software. Delighted operates in a competitive market with competitors including User Testing, SurveyMonkey, Qualtrics, Suzy and dscout, among others.
- Headquarter Palo Alto, United States
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Sectors
Technology
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Phone
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Website
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Social
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- Legal Name Delighted Dog
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Products & Services of Delighted
Delighted offers a comprehensive portfolio of products and services, including Survey Maker, CX Solution, and NPS Software. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Free platform for creating custom customer surveys quickly.
Automated system for monitoring and acting on customer metrics.
Tool for measuring net promoter scores via targeted surveys.
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Funding Insights of Delighted
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
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Investors in Delighted
Delighted has secured backing from 1 investor. Prominent investors backing the company include Qualtrics. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Surveys are created and feedback is collected through the platform.
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Venture capital is directed toward companies in multiple sectors.
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Investments & Acquisitions by Delighted
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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Fine Asian gourmet food is offered by an internet-first restaurant.
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Financial Statements - Delighted
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Delighted Comparisons
Competitors of Delighted
Delighted operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as User Testing, SurveyMonkey, Qualtrics, Suzy and dscout, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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Automated usability testing and feedback for mobile experiences is provided.
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A cloud-based platform is utilized for creating customizable surveys.
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Surveys are created and feedback is collected through the platform.
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Customer targeting and feedback management platform is utilized for insights.
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User feedback is gathered via cloud-based web and mobile platforms.
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AI-based customer experience analytics and visualization are offered.
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| Company Name | Domain | Founded year | HQ Location | Description |
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Multiple services are booked via an app-based platform.
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On-demand services are booked through an app-based platform.
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App based platform offering on demand delivery and ride-hailing services
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Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Delighted
Frequently Asked Questions about Delighted
When was Delighted founded?
Delighted was founded in 2013.
Where is Delighted located?
Delighted is headquartered in Palo Alto, United States. It is registered at Palo Alto, California, United States.
What does Delighted do?
Delighted was founded in 2013 in Palo Alto, United States, as a platform in the customer experience software sector. Feedback from customers is gathered in real time through email, web, or SMS surveys. Data is analyzed to provide actionable insights, with the Net Promoter System employed to assess satisfaction levels via targeted questions. Operations focus on enabling businesses to monitor and improve customer relations across various industries.
Who are the top competitors of Delighted?
Delighted's top competitors include User Testing, SurveyMonkey and Qualtrics.
What products or services does Delighted offer?
Delighted offers Survey Maker, CX Solution, and NPS Software.
Who are Delighted's investors?
Delighted has 1 investor. Key investors include Qualtrics.