About Delighted
Delighted is a Technology company based in Palo Alto (United States) founded in 2013, and was acquired by Qualtrics in April 2018. Feedback collection platform for businesses. Its website delighted.com draws about 572 thousand monthly visits. Delighted offers products and services including Survey Maker, CX Solution, and NPS Software. Its focus areas include Enterprise Applications, Product Management Tools, Product Feedback and User Feedback. Its legal entity is DELIGHTED DOG. Its competitors include User Testing, SurveyMonkey and Qualtrics; 3 of its 3 listed competitors have raised funding.
Company details
Delighted was founded in 2013 in Palo Alto, United States, as a platform in the customer experience software sector. Feedback from customers is gathered in real time through email, web, or SMS surveys. Data is analyzed to provide actionable insights, with the Net Promoter System employed to assess satisfaction levels via targeted questions. Operations focus on enabling businesses to monitor and improve customer relations across various industries.
Products & Services of Delighted
Delighted offers a comprehensive portfolio of products and services, including Survey Maker, CX Solution, and NPS Software.
Free platform for creating custom customer surveys quickly.
Automated system for monitoring and acting on customer metrics.
Tool for measuring net promoter scores via targeted surveys.
Apps and channels of Delighted
its YouTube channel Delighted has 136 subscribers and 30 videos.
Videos from Delighted
The most watched videos on Delighted's YouTube channel, Delighted (136 subscribers). Click a video to play it here.
More on Delighted.
Investors in Delighted
Delighted has secured backing from 1 investor. Prominent investors backing the company include Qualtrics.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Surveys are created and feedback is collected through the platform. | 2002 | qualtrics.com | Provo, United States |
Investor details for Delighted
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People of Delighted
4 people are tracked at Delighted (2 in leadership, 2 in team).
| Name | Role | Group |
|---|---|---|
Johnson Kang | Head of Demand Generation & Marketing Operations | Leadership |
Mike Gowen | Lead Designer & co-Founder | Leadership |
Alexandra Bischoff | Senior Content Marketing Strategist | Team |
Mitali S. | Content Analyst | Team |
Complete people profiles for Delighted
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Timeline of Delighted
2 dated milestones of Delighted across 5 years, from founding to its latest funding, stage changes and deals.
- Founded Delighted is founded.
- Exit Acquired by Qualtrics.
Competitors of Delighted
Delighted has 3 listed competitors in our database, 3 of them funded. They include User Testing, SurveyMonkey and Qualtrics.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| usertesting.com | 2007 | San Francisco, United States | $148.5M | 557 | Automated usability testing and feedback for mobile experiences is provided. | |
| surveymonkey.com | 1999 | Palo Alto, United States | $694M | 1,886 | A cloud-based platform is utilized for creating customizable surveys. | |
| qualtrics.com | 2002 | Provo, United States | $400M | Surveys are created and feedback is collected through the platform. |
Detailed competitors of Delighted
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Web traffic of Delighted
The website of Delighted (delighted.com) receives about 571.9K visits a month and ranks #92,342 among all websites worldwide, #10,827 in Computers Electronics and Technology.
- Monthly visits571.9K
▲ 3% vs previous month
- Unique visitors375.6K
per month
- Global rank#92,342
among all websites
- Category rank#10,827
Computers Electronics and Technology · Computers Electronics and Technology
- Bounce rate45%
- Pages per visit2.4
- Average visit41 sec
- DevicesDesktop 32% · Mobile 68%
Websites whose visitors overlap most with Delighted. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| calendly.com | 100% | 40.1M | #1,297 | View details | |
| notion.so | 100% | 178.3M | #160 | View details | |
| trysnowball.com | 95% | View details | |||
app-ab08.marketo.com | app-ab08.marketo.com | 95% | – | ||
owenwillia.ms | owenwillia.ms | 95% | – | ||
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 40 similar websites and full traffic analytics for Delighted
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- Audience overlap
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Top companies in Collaboration & Community Tools
3 companies that operate in the same segment as Delighted (Collaboration & Community Tools) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI-powered platform manages marketing creatives and customer journeys. | 1982 | San Jose, California, United States | USD 23.77 B | 30,710 | ||
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 5,437 |
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Related news about Delighted
Complete news archive for Delighted
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Frequently Asked Questions about Delighted
Delighted was founded in 2013.
Delighted is headquartered in Palo Alto, United States. It is registered at Palo Alto, California, United States.
Delighted was founded in 2013 in Palo Alto, United States, as a platform in the customer experience software sector. Feedback from customers is gathered in real time through email, web, or SMS surveys. Data is analyzed to provide actionable insights, with the Net Promoter System employed to assess satisfaction levels via targeted questions. Operations focus on enabling businesses to monitor and improve customer relations across various industries.
Delighted's top competitors include User Testing, SurveyMonkey and Qualtrics.
Delighted offers Survey Maker, CX Solution, and NPS Software.
Delighted has 1 investor. Key investors include Qualtrics.
Delighted operates through Delighted Dog.
Yes. Delighted was acquired by Qualtrics in April 2018.
The website of Delighted receives about 572 thousand visits a month and ranks #92,342 among all websites worldwide.