About Clarabridge
Clarabridge is a company based in Reston (United States) founded in 2006 was acquired by Qualtrics in July 2021.. Clarabridge has raised $124.94 million across 7 funding rounds from investors including Qualtrics, Harbert Management and General Catalyst. Clarabridge has completed 2 acquisitions, including Engagor and Market Metrix. Clarabridge operates in a competitive market with competitors including Sprinklr, Elastic, Primer, Fractal Analytics and ActiveCampaign, among others.
- Headquarter Reston, United States
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Sectors
Technology
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Phone
*********
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Website
*********
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Social
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- Legal Name Clarabridge, Inc.
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Sales and Marketing
93 people
Leadership Team
78 people
Product Management Team
60 people
Software Development Team
34 people
Creative and Marketing Team
22 people
Operations Team
16 people
Senior Team
13 people
Head Team
11 people
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Funding Insights of Clarabridge
Clarabridge has successfully raised a total of $124.94M across 7 strategic funding rounds. The most recent funding activity was a Series D round of $12.49 million completed in September 2016. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 7
- Last Round Series D — $12.5M
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First Round
First Round
(03 Feb 2006)
- Investors Count 7
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Sep, 2016 | Amount | Series D - Clarabridge | Valuation |
investors |
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| Apr, 2014 | Amount | Series D - Clarabridge | Valuation |
investors |
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| Sep, 2013 | Amount | Series D - Clarabridge | Valuation | General Catalyst , Summit Partners |
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Clarabridge
Clarabridge has secured backing from 8 investors, including venture fund and angel investors. Prominent investors backing the company include Qualtrics, Harbert Management and General Catalyst. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Investment and transformation services for entrepreneurs in technology and finance sectors.
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Founded Year | Domain | Location | |
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Summit Partners is recognized as a growth equity investment firm.
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Founded Year | Domain | Location | |
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Early-stage US tech startups are invested in by Grotech Ventures.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Clarabridge
Clarabridge has strategically engaged in corporate development activities, having acquired 2 companies. Notable acquisitions include Engagor and Market Metrix. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Social media management tool
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2011 | ||||
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Customer and employee feedback solutions are offered for hospitality firms.
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1996 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
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OVO is recognized as a smart digital payment application.
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2017 | ||||
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Bionic investment advisor platform
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 |
Financial Statements - Clarabridge
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Clarabridge Comparisons
Competitors of Clarabridge
Clarabridge operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Sprinklr, Elastic, Primer, Fractal Analytics and ActiveCampaign, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Cloud-based customer experience management software is provided for brands.
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| domain | founded_year | HQ Location |
Cloud based text analytics platform
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AI based text summarization and contextualization software tool
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| domain | founded_year | HQ Location |
Artificial intelligence and analytics solutions are provided for enterprise transformation.
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| domain | founded_year | HQ Location |
Sales, CRM, and email marketing automation software is provided.
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| domain | founded_year | HQ Location |
AI-powered conversation intelligence and automation are provided for contact centers.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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On-demand services are booked through an app-based platform.
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App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Clarabridge
Frequently Asked Questions about Clarabridge
When was Clarabridge founded?
Clarabridge was founded in 2006.
Where is Clarabridge located?
Clarabridge is headquartered in Reston, United States. It is registered at Reston, Virginia, United States.
Who is the current CEO of Clarabridge?
Mark Bishof is the current CEO of Clarabridge.
Is Clarabridge a funded company?
Clarabridge is a funded company, having raised a total of $124.94M across 7 funding rounds to date. The company's 1st funding round was a Series D of $80M, raised on Feb 03, 2006.
What does Clarabridge do?
Offers a CEM platform to collect feedback through multi-channel - mobile, email, IVR, desktop, social channels, text, surveys, blogs to capture the voice of the customer. With text analytics, speech analytics, sentiment analysis, and NLP it helps to manage unstructured feedback and provides real-time actionable insights that can be integrated with CRM systems to provide better services to customers. Some of its customers include AOL, Capital One, Expedia, Intuit, Walmart, United Airlines, and Marriott International. It acquired Engagor and MarketMetrix in 2015 and 2014.
Who are the top competitors of Clarabridge?
Clarabridge's top competitors include Fractal Analytics, Primer and Radius.
How many acquisitions has Clarabridge made?
Clarabridge has made 2 acquisitions, including Engagor, and Market Metrix.
Who are Clarabridge's investors?
Clarabridge has 8 investors. Key investors include Qualtrics, Harbert Management, General Catalyst, Summit Partners, and Yuchun Lee.