About Usermind
Usermind is a company based in Seattle (United States) founded in 2013 was acquired by Qualtrics in July 2021.. Usermind has raised $59.6 million across 4 funding rounds from investors including Qualtrics, Northgate Capital and WestRiver Group. The company has 15 employees as of December 31, 2022. Usermind operates in a competitive market with competitors including Adobe, ActiveCampaign, Zendesk, Medallia and Heap, among others.
- Headquarter Seattle, United States
- Employees 15 as on 31 Dec, 2022
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Sectors
Technology
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Phone
*********
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Website
*********
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Social
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- Legal Name Usermind,Inc
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Sales and Marketing
93 people
Leadership Team
78 people
Product Management Team
60 people
Software Development Team
34 people
Creative and Marketing Team
22 people
Operations Team
16 people
Senior Team
13 people
Head Team
11 people
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Funding Insights of Usermind
Usermind has successfully raised a total of $59.6M across 4 strategic funding rounds. The most recent funding activity was a Series C round of $14 million completed in January 2021. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 4
- Last Round Series C — $14.0M
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First Round
First Round
(16 Oct 2013)
- Investors Count 6
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jan, 2021 | Amount | Series C - Usermind | Valuation | WestRiver Group | |
| Jan, 2018 | Amount | Series C - Usermind | Valuation | Northgate Capital | |
| Mar, 2016 | Amount | Series B - Usermind | Valuation | Menlo Ventures |
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Usermind
Usermind has secured backing from 7 investors, including venture fund investors. Prominent investors backing the company include Qualtrics, Northgate Capital and WestRiver Group. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
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Investments are focused across multiple sectors by the firm.
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Founded Year | Domain | Location | |
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Venture capital investments in technology sectors are handled by Andreessen Horowitz.
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Founded Year | Domain | Location | |
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Early-stage venture capital firm investing in AI, healthcare, and tech sectors.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Usermind
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Usermind
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Usermind Comparisons
Competitors of Usermind
Usermind operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Adobe, ActiveCampaign, Zendesk, Medallia and Heap, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
AI-powered platform manages marketing creatives and customer journeys.
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| domain | founded_year | HQ Location |
Sales, CRM, and email marketing automation software is provided.
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| domain | founded_year | HQ Location |
Cloud-based customer service platform is offered for business engagement.
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| domain | founded_year | HQ Location |
Medallia is focused on customer and employee experience management.
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| domain | founded_year | HQ Location |
Cloud based product analytics software
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| domain | founded_year | HQ Location |
AI-powered customer experience automation solutions are provided by Verint.
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| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Usermind
Frequently Asked Questions about Usermind
When was Usermind founded?
Usermind was founded in 2013.
Where is Usermind located?
Usermind is headquartered in Seattle, United States. It is registered at Seattle, Washington, United States.
Is Usermind a funded company?
Usermind is a funded company, having raised a total of $59.6M across 4 funding rounds to date. The company's 1st funding round was a Series B of $14.5M, raised on Oct 16, 2013.
How many employees does Usermind have?
As of Dec 31, 2022, the latest employee count at Usermind is 15.
What does Usermind do?
Usermind provides solutions for Business Process Automation including Marketing, Sales, Operations, Finance, IT and Customer Success. It helps in automation of processes like Lead Governance and prioritization, Partner Lifecycle Management, Sales Process Optimization, Upsell, Order to Cash, Customer Onboarding, Churn Prediction, Billing Management with alerts on variation in BI data through integrations with a lot of marketing automation software, CRM, collaboration, BI softwares and databases.
Who are the top competitors of Usermind?
Who are Usermind's investors?
Usermind has 7 investors. Key investors include Qualtrics, Northgate Capital, WestRiver Group, Andreessen Horowitz, and Menlo Ventures.
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