Usermind

Seattle, United States Founded: 2013 • Age: 13 yrs Acquired By Qualtrics
Business processes are automated via SaaS solutions.
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About Usermind

Usermind is a company based in Seattle (United States) founded in 2013 was acquired by Qualtrics in July 2021.. Usermind has raised $59.6 million across 4 funding rounds from investors including Qualtrics, Northgate Capital and WestRiver Group. The company has 15 employees as of December 31, 2022. Usermind operates in a competitive market with competitors including Adobe, ActiveCampaign, Zendesk, Medallia and Heap, among others.

  • Headquarter Seattle, United States
  • Employees 15 as on 31 Dec, 2022
  • Sectors
    Technology
  • Phone
    *********
  • Website
    *********
  • Social
    *********
  • Legal Name Usermind,Inc
Operational Areas
Technology → Enterprise Software & Productivity Solutions
Key Metrics
  • Annual Revenue
  • Net Profit
  • EBITDA
  • Total Equity Funding
    $59.6 M (USD)

    in 4 rounds

  • Latest Funding Round
    $14 M (USD), Series C

    Jan 26, 2021

  • Investors
    Qualtrics

    & 6 more

  • Employee Count
    15

    as on Dec 31, 2022

  • Acquired by
    Qualtrics

    (Jul 20, 2021)

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People of Usermind
Headcount 5000-10000
Employee Profiles 412
Board Members and Advisors 5
Employee Profiles
People
Jesus Zamudio
La&c Professional Services Lead
People
Emily Clarke
Healthcare Enterprise Strategic Sales
People
Ally Cochran
Senior Customer Success Manager - Public Sector
People
Terry Anderson
Experience Management (xm) - Senior Product Scientist - Location CX

Unlock access to complete

Board Members and Advisors
people
Ryan Smith
Founder, Executive Chair & Director
people
Omar Johnson
Director

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Funding Insights of Usermind

Usermind has successfully raised a total of $59.6M across 4 strategic funding rounds. The most recent funding activity was a Series C round of $14 million completed in January 2021. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding
  • Total Rounds 4
  • Last Round Series C — $14.0M
  • First Round

    (16 Oct 2013)

  • Investors Count 6
Date Amount Transaction Name Valuation Lead Investors Investors
Jan, 2021 Amount Series C - Usermind Valuation WestRiver Group
Jan, 2018 Amount Series C - Usermind Valuation Northgate Capital
Mar, 2016 Amount Series B - Usermind Valuation Menlo Ventures
a16z , CRV
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Investors in Usermind

Usermind has secured backing from 7 investors, including venture fund investors. Prominent investors backing the company include Qualtrics, Northgate Capital and WestRiver Group. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.

All
Venture Fund
Investor Description Founded Year Domain Location
Investments are focused across multiple sectors by the firm.
Founded Year Domain Location
Venture capital investments in technology sectors are handled by Andreessen Horowitz.
Founded Year Domain Location
Early-stage venture capital firm investing in AI, healthcare, and tech sectors.
Founded Year Domain Location
Investor Description Founded Year Domain Location
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
Founded Year Domain Location
Startup ecosystems are ignited through strategic investments by Signite Partners.
Founded Year Domain Location
Venture capital is directed toward companies in multiple sectors.
Founded Year Domain Location
Venture capital is invested in cybersecurity, fintech, and AI startups.
Founded Year Domain Location

Investments & Acquisitions by Usermind

Investments
Company Name Description Domain Location Founded Year Amount
Bionic investment advisor platform
2016
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Fine Asian gourmet food is offered by an internet-first restaurant.
2016

Financial Statements - Usermind

Tata Steel revenue growth over time
Tata Steel profit and loss trends over time
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Usermind Comparisons

Employees
+
Add Comparison
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Competitors of Usermind

Usermind operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Adobe, ActiveCampaign, Zendesk, Medallia and Heap, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
AI-powered platform manages marketing creatives and customer journeys.
domain founded_year HQ Location
Sales, CRM, and email marketing automation software is provided.
domain founded_year HQ Location
Cloud-based customer service platform is offered for business engagement.
domain founded_year HQ Location
Medallia is focused on customer and employee experience management.
domain founded_year HQ Location
Cloud based product analytics software
domain founded_year HQ Location
AI-powered customer experience automation solutions are provided by Verint.
Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Multiple services are booked via an app-based platform.
domain founded_year HQ Location
On-demand services are booked through an app-based platform.
domain founded_year HQ Location
App based platform offering on demand delivery and ride-hailing services
domain founded_year HQ Location
Operates an on-demand hyperlocal delivery app for food and groceries.

Latest news on Usermind

Frequently Asked Questions about Usermind

When was Usermind founded?

Usermind was founded in 2013.

Where is Usermind located?

Usermind is headquartered in Seattle, United States. It is registered at Seattle, Washington, United States.

Is Usermind a funded company?

Usermind is a funded company, having raised a total of $59.6M across 4 funding rounds to date. The company's 1st funding round was a Series B of $14.5M, raised on Oct 16, 2013.

How many employees does Usermind have?

As of Dec 31, 2022, the latest employee count at Usermind is 15.

What does Usermind do?

Usermind provides solutions for Business Process Automation including Marketing, Sales, Operations, Finance, IT and Customer Success. It helps in automation of processes like Lead Governance and prioritization, Partner Lifecycle Management, Sales Process Optimization, Upsell, Order to Cash, Customer Onboarding, Churn Prediction, Billing Management with alerts on variation in BI data through integrations with a lot of marketing automation software, CRM, collaboration, BI softwares and databases.

Who are the top competitors of Usermind?

Usermind's top competitors include Adobe, FullCircl and Zendesk.

Who are Usermind's investors?

Usermind has 7 investors. Key investors include Qualtrics, Northgate Capital, WestRiver Group, Andreessen Horowitz, and Menlo Ventures.

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