About Prodsight
Prodsight is a company based in London (United Kingdom) founded in 2017 was acquired by PlayVox in January 2022. Prodsight has raised $101.23 million across 5 funding rounds from investors including PlayVox, The Royal Society of Edinburgh and Scottish Investment Bank. The company has 4 employees. Prodsight operates in a competitive market with competitors including Twilio, Pendo, User Testing, Freshworks and Dialpad, among others.
- Headquarter London, United Kingdom
- Employees 4
- Stage Minicorn
- SectorsTechnology
- Website prodsight.com
- Social LinkedIn X
- Acquired by PlayVox (Jan 2022)
- Legal Name Product Insight Ltd
- Date of Incorporation 15 Sep, 2017
- Jurisdiction EDINBURGH, SCOTLAND
Funding Insights of Prodsight
Prodsight has successfully raised a total of $101.23M across 5 strategic funding rounds. The most recent funding activity was a Seed round of $520.75 thousand completed in January 2020. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $101.23M
- Total Rounds 5
- Last Round Seed β $520,745
- First Round $180,473
(Sep 2018)
- Investors Count 12
All 5 funding rounds of Prodsight with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jan 2020 | – | Grant | β | β | |
| Jan 2020 | $520,745 | Seed | $2.93M | Techstart Ventures | |
| Nov 2019 | $526,947 | Seed | β | The Royal Society of Edinburgh | |
| Jun 2019 | $100M | Series B | β | β | |
| Sep 2018 | $180,473 | Seed | $1.11M | β |
| Date | Valuation | Stage |
|---|---|---|
| Jan 2020 | $2.93M | β’β’β’β’β’β’β’β’ |
| Sep 2018 | $1.11M | β’β’β’β’β’β’β’β’ |
Last known valuation $2.93M (Jan 2020). 13 investors in total: 6 institutional and 7 angel.
Investors in Prodsight
Prodsight has secured backing from 13 investors, including institutional, venture fund, and angel investors. Prominent investors backing the company include PlayVox, The Royal Society of Edinburgh and Scottish Investment Bank.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Seed-stage technology startups are invested in by TrueSight Ventures. | – | truesight.vc | London, United Kingdom | |
Early-stage investments are provided by Techstart Ventures. | – | techstart.vc | - | |
Investments in technology companies are conducted globally by Battery Ventures. | – | battery.com | - | |
Promotes learning, research, policy advice, and international collaboration for Scotland's development. | 1783 | rse.org.uk | Edinburgh, United Kingdom | |
- | – | scottish-enterprise.com/sib | - | |
AF Alistair Forbes | - | – | unknown_3dcc4b4cd8b34f7c9 | - |
RD Rob Dobson | Angel investor and advisor, focused on Indian startups and technology | – | unknown_2049024d7355422aa | - |
JW Judy Wilson | - | – | unknown_f015fb5a83e84abdb | - |
AB Andrew Barrie | - | – | unknown_5cc9f55ef2cf4203b | - |
PW Paul Walton | Angel investor focusing on Indian startups, with a tech and innovation background. | – | unknown_17abfa3b7d6340c79 | - |
Investor details for Prodsight
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
People of Prodsight
34 people are tracked at Prodsight (7 in leadership, 2 in board & advisors, 25 in team); the tracked headcount is 4.
| Name | Role | Group |
|---|---|---|
Nicola Brown (GradDipMgt) | Senior Director, Customer Adoption | Leadership |
Emily Gray | Chief Operating Officer | Leadership |
Mauricio G. | Director Of Technology | Leadership |
Michelle Randall | CMO | Leadership |
Jetson Gospel | Senior Director, Customer Services | Leadership |
Berit Sæther | Director Of Customer Success | Leadership |
Ana Carolina Gitahy | Director, Global Support | Leadership |
Ryan Mandl | Director | Board & advisors |
Austin Gideon | Director | Board & advisors |
Trisha Lau | Sr. Onboarding Consultant | Team |
Sara Manriquez-Singleton | Onboarding Manager | Team |
Camilo Sánchez | Staff Accountant Accounts Receivable | Team |
Alessandro Marani | Data Engineer/scientist | Team |
Carlos de Brigard | Customer Support Engineer At Playvox. | Team |
Fabio Andrés Gómez Gómez | IT Support | Team |
Juan Camilo Guerrero Alarcón | Junior Software Developer | Team |
Isabela Vélez Uribe | Customer Success Manager | Team |
Thong Huynh | Integration Analyst | Team |
Greg Best | Senior Product Customer Success Manager | Team |
Jonathan Díaz | Software Architect | Team |
14 more people are available in the full profile.
Complete people profiles for Prodsight
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Timeline of Prodsight
5 dated milestones of Prodsight across 5 years, from founding to its latest funding, stage changes and deals.
- Founded Prodsight is founded.
- Funding First funding round of $180K.
- Milestone Reaches Minicorn status.
- Funding Latest funding round, Seed, of $521K.
- Exit Acquired by PlayVox.
Competitors of Prodsight
Prodsight operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Pendo, User Testing, Freshworks and Dialpad, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| pendo.io | 2013 | Raleigh, United States | $468.19M | 671 | Product experience is managed through cloud-based analytics and feedback tools. | |
| usertesting.com | 2007 | San Francisco, United States | $148.5M | 557 | Automated usability testing and feedback for mobile experiences is provided. | |
| freshworks.com | 2010 | San Mateo, United States | $872.56M | 4,400 | Cloud-based business process management suite solutions are delivered. | |
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| sprinklr.com | 2009 | New York, United States | $578.5M | 3,589 | Cloud-based customer experience management software is provided for brands. | |
| gupshup.io | 2004 | San Francisco, United States | $544.34M | 935 | Tools for customer engagement across multiple channels are provided. | |
| amplitude.com | 2012 | San Francisco, United States | $336.1M | 492 | Amplitude is recognized as a leading digital analytics platform. | |
| liveperson.com | 1995 | New York, United States | – | 809 | Conversational AI platform is provided for digital customer experiences. | |
| heap.io | 2012 | San Francisco, United States | $245M | 283 | Cloud based product analytics software |
Detailed competitors of Prodsight
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Latest news on Prodsight
Complete news archive for Prodsight
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
Verified entity values are shown only after access is granted.
Similar companies to Prodsight
10 companies that operate in the same segment as Prodsight (Collaboration & Community Tools), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI-powered platform manages marketing creatives and customer journeys. | 1982 | San Jose, California, United States | – | USD 23.77 B | 30,710 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 1,531 | |
Product experience is managed through cloud-based analytics and feedback tools. | 2013 | Raleigh, North Carolina, United States | USD 468.19 M | – | – | |
Automated usability testing and feedback for mobile experiences is provided. | 2007 | San Francisco, California, United States | USD 148.5 M | USD 21.68 M | 557 | |
A cloud-based platform is utilized for creating customizable surveys. | 1999 | Palo Alto, California, United States | USD 694 M | – | – | |
AI-powered loyalty management software is offered for enterprises. | 2008 | Bengaluru, Karnataka, India | USD 239.1 M | USD 78.34 M | 571 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 872.56 M | USD 838.81 M | 4,400 | |
Real-time communication and conversational AI solutions are provided by Agora. | 2014 | Guangzhou, Guangdong, China | USD 55 M | USD 141.43 M | 608 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 |
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Frequently Asked Questions about Prodsight
Prodsight was founded in 2017 and raised its 1st funding round 1 year after it was founded.
Prodsight is headquartered in London, United Kingdom. It is registered at London, England, United Kingdom.
Prodsight is a funded company, having raised a total of $101.23M across 5 funding rounds to date. The company's 1st funding round was a Seed of $180.47K, raised on Sep 2018.
Prodsight has 4 employees.
Prodsight was founded in 2017 in London, United Kingdom. An AI-based analytics platform is operated in the customer feedback sector to support product development. Live chat transcripts are processed to extract insights on customer needs and complaints. Product decisions are informed, and customer satisfaction is enhanced through issue resolution. Clients including Brand24, Catapult, and Later are served by the solution.
Prodsight's top competitors include Twilio, Pendo and User Testing.
Prodsight has 13 investors. Key investors include PlayVox, The Royal Society of Edinburgh, Scottish Investment Bank, TrueSight Ventures, and Techstart Ventures.
The valuation of Prodsight is $2.93M as of Jan 2020.
Prodsight operates through Product Insight Ltd.
Yes. Prodsight was acquired by PlayVox in January 2022.

