Prodsight

London, United Kingdom Founded: 2017 • Age: 9 yrs Minicorn Acquired By PlayVox
Customer feedback is analyzed via AI for product development insights.

About Prodsight

Prodsight is a company based in London (United Kingdom) founded in 2017 was acquired by PlayVox in January 2022. Prodsight has raised $101.23 million across 5 funding rounds from investors including PlayVox, The Royal Society of Edinburgh and Scottish Investment Bank. The company has 4 employees. Prodsight operates in a competitive market with competitors including Twilio, Pendo, User Testing, Freshworks and Dialpad, among others.

  • Headquarter London, United Kingdom
  • Employees 4
  • Stage Minicorn
  • Sectors
    Technology
  • Website prodsight.com
  • Social LinkedIn X
  • Acquired by PlayVox (Jan 2022)
  • Legal Name Product Insight Ltd
  • Date of Incorporation 15 Sep, 2017
  • Jurisdiction EDINBURGH, SCOTLAND
Key Metrics
  • Total Equity Funding
    $101.23M (USD)

    in 5 rounds

  • Latest Funding Round
    $520.75K (USD), Seed

    Jan 2020

  • Investors
    PlayVox

    & 12 more

  • Employee Count
    4
  • Acquired by
    PlayVox

    (Jan 2022)

Funding Insights of Prodsight

Prodsight has successfully raised a total of $101.23M across 5 strategic funding rounds. The most recent funding activity was a Seed round of $520.75 thousand completed in January 2020. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding $101.23M
  • Total Rounds 5
  • Last Round Seed β€” $520,745
  • First Round $180,473

    (Sep 2018)

  • Investors Count 12

All 5 funding rounds of Prodsight with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.

DateAmountTransaction NameValuationLead InvestorsInvestors
Jan 2020–Grant––
Jan 2020$520,745Seed$2.93MTechstart Ventures
Nov 2019$526,947Seed–The Royal Society of Edinburgh
Jun 2019$100MSeries B––
Sep 2018$180,473Seed$1.11M–
Valuation history
DateValuationStage
Jan 2020$2.93Mβ€’β€’β€’β€’β€’β€’β€’β€’
Sep 2018$1.11Mβ€’β€’β€’β€’β€’β€’β€’β€’

Last known valuation $2.93M (Jan 2020). 13 investors in total: 6 institutional and 7 angel.

Investors in Prodsight

Prodsight has secured backing from 13 investors, including institutional, venture fund, and angel investors. Prominent investors backing the company include PlayVox, The Royal Society of Edinburgh and Scottish Investment Bank.

All
Venture Fund
Institutional
Angel
InvestorDescriptionFounded YearDomainLocation
Seed-stage technology startups are invested in by TrueSight Ventures.
–truesight.vcLondon, United Kingdom
Early-stage investments are provided by Techstart Ventures.
–techstart.vc-
Investments in technology companies are conducted globally by Battery Ventures.
–battery.com-
Promotes learning, research, policy advice, and international collaboration for Scotland's development.
1783rse.org.ukEdinburgh, United Kingdom
-
–scottish-enterprise.com/sib-

Alistair Forbes

-
–unknown_3dcc4b4cd8b34f7c9-

Rob Dobson

Angel investor and advisor, focused on Indian startups and technology
–unknown_2049024d7355422aa-

Judy Wilson

-
–unknown_f015fb5a83e84abdb-

Andrew Barrie

-
–unknown_5cc9f55ef2cf4203b-

Paul Walton

Angel investor focusing on Indian startups, with a tech and innovation background.
–unknown_17abfa3b7d6340c79-
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Investor details for Prodsight

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  • Round participation
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People of Prodsight

34 people are tracked at Prodsight (7 in leadership, 2 in board & advisors, 25 in team); the tracked headcount is 4.

NameRoleGroup
Nicola Brown (GradDipMgt)
Senior Director, Customer AdoptionLeadership
Emily Gray
Chief Operating OfficerLeadership
Mauricio G.
Director Of TechnologyLeadership
Michelle Randall
CMOLeadership
Jetson Gospel
Senior Director, Customer ServicesLeadership
Berit Sæther
Director Of Customer SuccessLeadership
Ana Carolina Gitahy
Director, Global SupportLeadership
Ryan Mandl
DirectorBoard & advisors
Austin Gideon
DirectorBoard & advisors
Trisha Lau
Sr. Onboarding ConsultantTeam
Sara Manriquez-Singleton
Onboarding ManagerTeam
Camilo Sánchez
Staff Accountant Accounts ReceivableTeam
Alessandro Marani
Data Engineer/scientistTeam
Carlos de Brigard
Customer Support Engineer At Playvox.Team
Fabio Andrés Gómez Gómez
IT SupportTeam
Juan Camilo Guerrero Alarcón
Junior Software DeveloperTeam
Isabela Vélez Uribe
Customer Success ManagerTeam
Thong Huynh
Integration AnalystTeam
Greg Best
Senior Product Customer Success ManagerTeam
Jonathan Díaz
Software ArchitectTeam

14 more people are available in the full profile.

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Complete people profiles for Prodsight

Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.

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  • Board tenure
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Verified entity values are shown only after access is granted.

Timeline of Prodsight

5 dated milestones of Prodsight across 5 years, from founding to its latest funding, stage changes and deals.

  1. Founded Prodsight is founded.
  2. Funding First funding round of $180K.
  3. Milestone Reaches Minicorn status.
  4. Funding Latest funding round, Seed, of $521K.
  5. Exit Acquired by PlayVox.

Competitors of Prodsight

Prodsight operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Pendo, User Testing, Freshworks and Dialpad, among others.

Company NameDomainFoundedHQ LocationTotal fundingEmployeesDescription
twilio.com2008San Francisco, United States$239.77M231
Cloud-based omnichannel communication and customer engagement platform is utilized.
pendo.io2013Raleigh, United States$468.19M671
Product experience is managed through cloud-based analytics and feedback tools.
usertesting.com2007San Francisco, United States$148.5M557
Automated usability testing and feedback for mobile experiences is provided.
freshworks.com2010San Mateo, United States$872.56M4,400
Cloud-based business process management suite solutions are delivered.
dialpad.com2011San Ramon, United States$475.91M119
Cloud-based unified communication solutions including voice and video are provided.
sprinklr.com2009New York, United States$578.5M3,589
Cloud-based customer experience management software is provided for brands.
gupshup.io2004San Francisco, United States$544.34M935
Tools for customer engagement across multiple channels are provided.
amplitude.com2012San Francisco, United States$336.1M492
Amplitude is recognized as a leading digital analytics platform.
liveperson.com1995New York, United States–809
Conversational AI platform is provided for digital customer experiences.
heap.io2012San Francisco, United States$245M283
Cloud based product analytics software
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Detailed competitors of Prodsight

The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.

  • Full competitor set
  • Operating metrics
  • Benchmarks
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Verified entity values are shown only after access is granted.

Latest news on Prodsight

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Complete news archive for Prodsight

Full article history, source details, and older brand coverage require an active premium plan.

  • Full article archive
  • Source and publication date
  • Older coverage
  • Brand-specific news history

Verified entity values are shown only after access is granted.

Similar companies to Prodsight

10 companies that operate in the same segment as Prodsight (Collaboration & Community Tools), ranked by their profile score on The Company Check.

CompanyDescriptionFoundedLocationTotal fundingRevenueEmployees
Cloud-based omnichannel communication and customer engagement platform is utilized.
2008San Francisco, California, United StatesUSD 239.77 MUSD 5.07 B5,540
AI-powered platform manages marketing creatives and customer journeys.
1982San Jose, California, United States–USD 23.77 B30,710
AI powered customer experience management software
2001Pleasanton, California, United StatesUSD 344.39 MUSD 477.22 M1,531
Product experience is managed through cloud-based analytics and feedback tools.
2013Raleigh, North Carolina, United StatesUSD 468.19 M––
Automated usability testing and feedback for mobile experiences is provided.
2007San Francisco, California, United StatesUSD 148.5 MUSD 21.68 M557
A cloud-based platform is utilized for creating customizable surveys.
1999Palo Alto, California, United StatesUSD 694 M––
AI-powered loyalty management software is offered for enterprises.
2008Bengaluru, Karnataka, IndiaUSD 239.1 MUSD 78.34 M571
Cloud-based business process management suite solutions are delivered.
2010San Mateo, California, United StatesUSD 872.56 MUSD 838.81 M4,400
Real-time communication and conversational AI solutions are provided by Agora.
2014Guangzhou, Guangdong, ChinaUSD 55 MUSD 141.43 M608
SaaS platform enables digital adoption and customer self-service.
2013San Jose, California, United StatesUSD 265.51 MUSD 52.03 M836
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Frequently Asked Questions about Prodsight

Prodsight was founded in 2017 and raised its 1st funding round 1 year after it was founded.

Prodsight is headquartered in London, United Kingdom. It is registered at London, England, United Kingdom.

Prodsight is a funded company, having raised a total of $101.23M across 5 funding rounds to date. The company's 1st funding round was a Seed of $180.47K, raised on Sep 2018.

Prodsight has 4 employees.

Prodsight was founded in 2017 in London, United Kingdom. An AI-based analytics platform is operated in the customer feedback sector to support product development. Live chat transcripts are processed to extract insights on customer needs and complaints. Product decisions are informed, and customer satisfaction is enhanced through issue resolution. Clients including Brand24, Catapult, and Later are served by the solution.

Prodsight's top competitors include Twilio, Pendo and User Testing.

Prodsight has 13 investors. Key investors include PlayVox, The Royal Society of Edinburgh, Scottish Investment Bank, TrueSight Ventures, and Techstart Ventures.

The valuation of Prodsight is $2.93M as of Jan 2020.

Prodsight operates through Product Insight Ltd.

Yes. Prodsight was acquired by PlayVox in January 2022.

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