About Puzzel
Puzzel is a company based in London (United Kingdom) founded in 1997 by Borge Astrup. The company has 18 employees. Puzzel has completed 4 acquisitions, including Capturi, Logicalware and S2. Puzzel offers products and services including Contact Centre, Virtual Agent Suite, Conversational Intelligence, Case Management, and Workforce Management. Puzzel operates in a competitive market with competitors including Stripe, Flutterwave, Square, PayU and Mollie, among others.
- Headquarter London, United Kingdom
- Employees 18
- Founders Borge Astrup
- SectorsFinancial Services
- Email••••••••
- Phone•••• ••••
- Website puzzel.com
- Social LinkedIn X Facebook YouTube
- Legal Name Puzzel Ltd
- Date of Incorporation 13 Dec, 2000
- Jurisdiction SLOUGH, BERKSHIRE, UNITED KINGDOM
- Investors
- Employee Count18
- Investments & AcquisitionsCapturi
& 3 more
Products & Services of Puzzel
Puzzel offers a comprehensive portfolio of products and services, including Contact Centre, Virtual Agent Suite, Conversational Intelligence, Case Management, and Workforce Management.
Platform for resolving customer queries across channels efficiently.
Suite for automated chat, voice, and email support interactions.
Tools for analyzing and improving customer conversations with AI.
System to handle customer messages in a centralized location.
Software for scheduling and enhancing agent performance metrics.
Funding Insights of Puzzel
- Total Rounds 1
- Investors Count 1
All 1 funding rounds of Puzzel with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Sep 2010 | – | Private Equity Round | – | – |
1 investors in total: 1 institutional.
Investors in Puzzel
Puzzel has secured backing from 1 investor, including venture fund investors. Prominent investors backing the company include Herkules Capital.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
- | – | herkulescapital.no | - |
Investor details for Puzzel
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
People of Puzzel
46 people are tracked at Puzzel (16 in leadership, 30 in team); the tracked headcount is 18.
| Name | Role | Group |
|---|---|---|
Borge Astrup | Founder & CEO | Leadership |
Ram Sagoo | Global Sales Director - Account Management | Leadership |
Sofia Rossi | Director Customer Enablement | Leadership |
Harriet Edwards | Chief Of Staff | Leadership |
Peter Willemoes Kondrup | VP Of Engineering | Leadership |
Jon Bodholdt | VP Sales | Leadership |
Stephen Grist | Chief Financial Officer | Leadership |
Scott Maryan | Director Of Customer Adoption | Leadership |
Jo Sverre Lindem | Chief Customer Officer | Leadership |
Frederic Laziou | Chief Executive Officer | Leadership |
Roland Green | Chief Revenue Officer (cro) | Leadership |
Gabriela W. | Chief Marketing Officer | Leadership |
Elin Filipp | Chief People Officer | Leadership |
Jordy van Gent | VP Of Revenue Marketing | Leadership |
Sundeep Singh Boughan | Director Of Sales Engineering | Leadership |
Kenny Jepsen | Head Of Customer Success | Leadership |
Madelen Andrén | Team Lead - Nordic Sales Development Representative | Team |
Lasse Staal | Senior Software Developer | Team |
Marius Berby | Support Manager | Team |
Kim Jonassen | Solution Implementation Manager / Project Manager | Team |
26 more people are available in the full profile.
Complete people profiles for Puzzel
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Investments & Acquisitions by Puzzel
Puzzel has strategically engaged in corporate development activities, having acquired 4 companies. Notable acquisitions include Capturi, Logicalware and S2.
| Company Name | Description | Domain | Location | Founded | Acquired | Amount |
|---|---|---|---|---|---|---|
Customer interactions are analyzed by AI software to deliver insights. | capturi.ai | Aarhus, Denmark | 2019 | Oct 2024 | •••• | |
Cloud-based CRM and sales automation solutions are offered for enterprises. | s2.se | Uppsala, Sweden | 2004 | Nov 2022 | •••• | |
Personalized video creation platform | vergic.com | Malmo, Sweden | 2007 | Oct 2021 | •••• | |
Multichannel Customer Service Software | logicalware.com | Edinburgh, United Kingdom | 2003 | Dec 2019 | •••• |
Complete acquisition details for Puzzel
Acquired stakes, deal sources and the complete acquisition history require an active premium plan.
- Acquired stakes
- Deal sources
- Complete history
- Exports
Verified entity values are shown only after access is granted.
Timeline of Puzzel
6 dated milestones of Puzzel across 27 years, from founding to its latest funding, stage changes and deals.
- Founded Puzzel is founded.
- Funding First funding round.
- Acquisition Acquires Logicalware.
- Acquisition Acquires Vergic.
- Acquisition Acquires S2.
- Acquisition Acquires Capturi.
Competitors of Puzzel
Puzzel operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Stripe, Flutterwave, Square, PayU and Mollie, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| stripe.com | 2009 | San Francisco, United States | $9.81B | 5,904 | Payment processing and card issuance solutions are provided for businesses. | |
| flutterwave.com | 2016 | San Francisco, United States | $319.41M | – | Provider of payment processing solutions for businesses | |
| squareup.com | 2009 | San Francisco, United States | $519.75M | 11,372 | POS solutions are provided for retail businesses. | |
| payu.com | 2002 | Amsterdam, Netherlands | $35.15M | 1,200 | Online payment processing and credit solutions are provided for businesses. | |
| mollie.com | 2004 | Amsterdam, Netherlands | $934.72M | – | Online payment solutions are provided for businesses via API. | |
| highradius.com | 2006 | Houston, United States | $484M | – | Autonomous finance and payment solutions are provided to businesses. | |
| nuvei.com | 2003 | Montreal, Canada | $321.71M | – | Payment processing solutions are delivered to merchants and businesses. | |
| teya.com | 2019 | London, United Kingdom | $844.92M | 268 | Teya is focused on providing payment solutions for small businesses. |
Detailed competitors of Puzzel
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
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Web traffic of Puzzel
The website of Puzzel (puzzel.com) receives about 206.5K visits a month.
- Monthly visits206.5K
▲ 14.9% vs previous month
Websites whose visitors overlap most with Puzzel. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
landing.domainsponsor.com | landing.domainsponsor.com | 100% | – | – | – |
| velaro.com | 99% | 680.7K | #814,930 | View details | |
| google.com | 78% | 85.8B | #1 | View details | |
| facebook.com | 68% | 12.1B | #3 | View details | |
| reddit.com | 64% | 4.4B | #9 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 16 similar websites and full traffic analytics for Puzzel
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 16 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Latest news on Puzzel
Complete news archive for Puzzel
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
Verified entity values are shown only after access is granted.
Similar companies to Puzzel
10 companies that operate in the same segment as Puzzel (Payments & Remittance Platforms), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Digital payments, financial services, and e-commerce platforms are provided. | 2000 | Noida, Uttar Pradesh, India | USD 4.14 B | – | – | |
Payment, financial, investment, and lending services are provided digitally. | 2012 | Bengaluru, Karnataka, India | USD 1.71 B | – | – | |
Payment processing and card issuance solutions are provided for businesses. | 2009 | San Francisco, California, United States | USD 9.81 B | – | – | |
Cloud-based accounts payable and receivable software for businesses | 2006 | Palo Alto, California, United States | USD 325.6 M | USD 1.65 B | 2,360 | |
Payment and business banking solutions are provided for enterprises. | 2014 | Bengaluru, Karnataka, India | USD 742 M | USD 302.19 M | 2,641 | |
Spend management and accounts payable solutions are delivered to businesses. | 2019 | New York, New York, United States | USD 5.06 B | – | – | |
Payment acceptance and processing solutions provider for businesses | 2018 | Gurugram, Haryana, India | USD 604.02 M | USD 179.52 M | 709 | |
Business spends, payments, and rewards are streamlined by automated workflows. | 2011 | Hyderabad, Telangana, India | USD 13.75 M | USD 149.43 M | 431 | |
Online payment processing and credit solutions are provided for businesses. | 2002 | Amsterdam, Netherlands | USD 35.15 M | USD 5.47 B | 1,200 | |
SaaS-driven credit card and spend management solutions platform for businesses | 2017 | Draper, Utah, United States | USD 1.16 B | – | 1 |
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Frequently Asked Questions about Puzzel
Puzzel was founded in 1997 and raised its 1st funding round 13 years after it was founded.
Puzzel is headquartered in London, United Kingdom. It is registered at London, England, United Kingdom.
Borge Astrup is the current CEO of Puzzel. They have also founded this company.
Puzzel has 18 employees.
Puzzel was founded in 1997 and is headquartered in London, United Kingdom. Cloud-based payment gateway solutions are offered to merchants through Puzzel Pay, which facilitates digital payments via credit cards, contact centers, mobile applications, web platforms, SMS, and IVR systems. Charges are applied to carrier bills, credit cards, or other selected payment methods within the fintech sector. Operations focus on enabling seamless transaction processing across multiple channels.
Puzzel's top competitors include Stripe, PayU and Flutterwave.
Puzzel offers Contact Centre, Virtual Agent Suite, Conversational Intelligence, Case Management, and Workforce Management.
Puzzel has made 4 acquisitions, including Capturi, Logicalware, and S2.
Puzzel has 1 investor. Key investors include Herkules Capital.
Puzzel operates through Puzzel Ltd.
The website of Puzzel receives about 207 thousand visits a month.