About Scorebuddy
Scorebuddy is a company based in Dublin (Ireland) founded in 2001 by Dick Bourke and Derek Corcoran. It operates as a SaaS and B2B. Scorebuddy has completed 1 acquisition, including Cx Moments. Scorebuddy offers products and services including Scorebuddy QA, Scorebuddy BI, Scorebuddy AI, Scorebuddy Learning, and Scorebuddy Coaching. Scorebuddy operates in a competitive market with competitors including Calabrio, Intradiem, Assembled, Nudge and AmplifAI, among others.
- Investments & Acquisitions
Products & Services of Scorebuddy
Scorebuddy offers a comprehensive portfolio of products and services, including Scorebuddy QA, Scorebuddy BI, Scorebuddy AI, Scorebuddy Learning, and Scorebuddy Coaching.
Automates QA tasks for contact centers using AI technology.
Analyzes QA data to provide actionable insights and trends.
Enhances evaluations with AI for better agent performance.
Delivers integrated courses for agent skill development.
Supports personalized coaching plans based on QA data.
Apps and channels of Scorebuddy
its YouTube channel Scorebuddy has 495 subscribers and 30 videos.
Videos from Scorebuddy
The most watched videos on Scorebuddy's YouTube channel, Scorebuddy (495 subscribers). Click a video to play it here.
More on Scorebuddy.
People of Scorebuddy
30 people are tracked at Scorebuddy (11 in leadership, 19 in team).
| Name | Role | Group |
|---|---|---|
Dick Bourke | Co-Founder | Leadership |
Derek Corcoran | Co-Founder, CEO | Leadership |
Emmanuel Doubinsky | Director Of Product | Leadership |
Ferdia W O'Brien | Director Of Engineering | Leadership |
Paul Lawless | Head Of Product & User Experience | Leadership |
David Mcgeough | VP Of Marketing | Leadership |
Craig Donnelly | Chief Technology Officer | Leadership |
Paul Corcoran | Sales Director | Leadership |
David Beausang | VP Of Sales And Customer Success | Leadership |
Shaylee Kennedy | Head Of Customer Operations | Leadership |
Elizabeth Kavanagh | Chief Financial Officer | Leadership |
Jordan McGovern | Customer Success Lead | Team |
Philip Bourke | Senior Growth Marketing Manager | Team |
Ian O'Rourke | BDR Team Lead | Team |
Ben Dowling | Software Developer | Team |
James Boyle | Enterprise AE & Team Lead | Team |
Shane Croghan | Content Writer | Team |
Karina Whaite de Mello | Financial Analyst | Team |
Robyn McGinn | Senior Customer Success Manager | Team |
David Magee | Account Executive | Team |
10 more people are available in the full profile.
Complete people profiles for Scorebuddy
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Investments & Acquisitions by Scorebuddy
Scorebuddy has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Cx Moments.
| Company Name | Description | Domain | Location | Founded | Acquired | Amount |
|---|---|---|---|---|---|---|
Text analytics for feedback surveys are delivered via dashboard. | cxmoments.com | Bergamo, Italy | 2016 | May 2021 | •••• |
Complete acquisition details for Scorebuddy
Acquired stakes, deal sources and the complete acquisition history require an active premium plan.
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Verified entity values are shown only after access is granted.
Timeline of Scorebuddy
2 dated milestones of Scorebuddy across 20 years, from founding to its latest funding, stage changes and deals.
- Founded Scorebuddy is founded.
- Acquisition Acquires Cx Moments.
Competitors of Scorebuddy
Scorebuddy operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Calabrio, Intradiem, Assembled, Nudge and AmplifAI, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| calabrio.com | 2007 | Minneapolis, United States | $9.29M | 447 | Workforce optimization software for contact centers is developed and provided. | |
| intradiem.com | 1995 | Alpharetta, United States | $32M | 128 | Automation solutions for contact centers, retails and back offices | |
| assembled.com | 2018 | San Francisco, United States | $70.7M | 71 | Workforce management portal for technology students is developed. | |
| nudge.co | 2013 | Toronto, Canada | $16.13M | – | An online platform is operated for employee engagement and insights. | |
| amplifai.com | 2014 | Plano, United States | $50.1M | 59 | AI-powered contact center performance and CX management platform is provided. | |
| surfboard.team | 2020 | San Francisco, United States | – | – | Investors are connected with startups via an online communication platform. | |
| openspan.com | 2005 | Alpharetta, United States | $32M | 117 | Enterprise robotic process automation and workforce intelligence software is developed. | |
| tymeshift.com | 2013 | Fairfield, United States | $2M | – | Agent management solutions for Zendesk, including time tracking, are provided. | |
| prosodie.com | 1986 | – | – | – | Customer query management services are provided for telecom operators. | |
| 8flow.ai | 2022 | Palo Alto, United States | $16.6M | – | AI-driven workflow automation for customer support tasks is offered. |
Detailed competitors of Scorebuddy
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of Scorebuddy
The website of Scorebuddy (scorebuddyqa.com) receives about 25.7K visits a month and ranks #1,100,235 among all websites worldwide, #5,276 in Telecommunications.
- Monthly visits25.7K
▼ 2.8% vs previous month
- Unique visitors10.3K
per month
- Global rank#1,100,235
among all websites
- Category rank#5,276
Computers Electronics and Technology · Telecommunications
- Bounce rate45%
- Pages per visit1.9
- Average visit33 sec
- DevicesDesktop 48% · Mobile 52%
Websites whose visitors overlap most with Scorebuddy. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| sharpencx.com | 92% | 19.8K | #1,147,941 | View details | |
| brightpattern.com | 83% | 111.4K | #281,318 | View details | |
| ameyo.com | 77% | 24.6K | #2,417,616 | View details | |
| vocalcom.com | 71% | 35.4K | #864,697 | View details |
Latest news on Scorebuddy
Complete news archive for Scorebuddy
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
Verified entity values are shown only after access is granted.
Similar companies to Scorebuddy
10 companies that operate in the same segment as Scorebuddy (AI in Business Intelligence), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
IT consulting, AI services, and digital engineering solutions for various industries. | 1993 | Hyderabad, Telangana, India | – | USD 110.56 M | 1,184 | |
Offers IT consulting, cloud technologies, data automation, AI, and engineering services worldwide. | 2004 | Hyderabad, Telangana, India | – | – | 895 | |
AI solutions for pharmaceuticals, hospitals, and data analytics. | 2011 | Hyderabad, Telangana, India | – | USD 1.86 M | 64 | |
Offers online courses and certifications in emerging technologies and professional development. | 2020 | Bengaluru, Karnataka, India | – | USD 23.18 M | 602 | |
IT solutions and digital transformation services are provided across industries. | 1999 | Madison Heights, Michigan, United States | – | USD 114.58 | – | |
Offers market research, data analysis, insights, and technology solutions for businesses worldwide. | 2000 | Delhi, Delhi, India | – | USD 9.1 M | – | |
Ajira provides software solutions in tech sectors like machine learning and analytics. | 2015 | Chennai, Tamil Nadu, India | – | USD 2 M | – | |
Delivers cloud, AI, and data analytics solutions for business transformation. | 2004 | Pune, Maharashtra, India | – | USD 107.9 M | 871 | |
Provides data infrastructure, cloud solutions, and AI consulting for enterprises. | 2012 | Gurugram, Haryana, India | – | USD 3.14 M | 157 | |
Provides digital innovation and technology services to empower business leaders globally. | 2000 | Chennai, Tamil Nadu, India | – | USD 352.89 K | – |
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Frequently Asked Questions about Scorebuddy
Scorebuddy was founded in 2001.
Scorebuddy is headquartered in Dublin, Ireland.
Derek Corcoran is the current CEO of Scorebuddy. They have also founded this company.
Scorebuddy delivers AI-powered software to automate quality assurance tasks, enhance agent coaching, and provide analytics for contact centers. It operates from offices in Dublin, Ireland; Orlando, US; and London, UK, serving industries like BPO, technology, financial services, and retail. The platform helps improve customer satisfaction by analyzing interactions and identifying trends, while reducing manual efforts through automation.
Scorebuddy offers Scorebuddy QA, Scorebuddy BI, Scorebuddy AI, Scorebuddy Learning, and Scorebuddy Coaching.
Scorebuddy has made 1 acquisition, including Cx Moments.