About Vocalcom
Vocalcom is a company based in Paris (France) founded in 1996 was acquired by Apax Partners in May 2011. Vocalcom offers products and services including Hermes360, Hermes Digital Journey, and Hermes Universal CRM Connectors. Vocalcom operates in a competitive market with competitors including HubSpot, Constant Contact, Dialpad, Adobe and Genesys, among others.
- Headquarter Paris, France
- SectorsTechnologyRetail
- Website category Computers Electronics and Technology · Telecommunications
- Email••••••••
- Phone•••• ••••
- Website vocalcom.com
- Social LinkedIn X Facebook Instagram YouTube
- Acquired by Apax Partners (May 2011)
- Investors
- Acquired byApax Partners
(May 2011)
Products & Services of Vocalcom
Vocalcom offers a comprehensive portfolio of products and services, including Hermes360, Hermes Digital Journey, and Hermes Universal CRM Connectors.
Platform for managing omnichannel customer interactions and engagement.
Enables personalized customer journeys across multiple channels.
Connects CRM systems for seamless inbound and outbound operations.
Apps and channels of Vocalcom
its YouTube channel Vocalcom has 832K subscribers and 30 videos.
Videos from Vocalcom
The most watched videos on Vocalcom's YouTube channel, Vocalcom (832K subscribers). Click a video to play it here.
More on Vocalcom.
Investors in Vocalcom
Vocalcom has secured backing from 1 investor, including venture fund investors. Prominent investors backing the company include Apax Partners.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Private equity investments are managed from Paris headquarters. | – | apax.fr | Paris, France |
Investor details for Vocalcom
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
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Verified entity values are shown only after access is granted.
People of Vocalcom
42 people are tracked at Vocalcom (16 in leadership, 26 in team).
| Name | Role | Group |
|---|---|---|
Anjelo Quintero Rodriguez | Country Sales Director - Colombia | México | Leadership |
Karine Palacios | Chief Product Officer | Leadership |
Nicolas Mestchersky | Chief Executive Officer | Leadership |
Andres Braceras | Senior Vice President - Southern Europe & Latam | Leadership |
Clément Gavériaux | Professional Services & Support Director France | Leadership |
Michael Anthonijsz | Product Director – Omnichannel Enabled CRM | Leadership |
Myriam Ghedas | Chief Customer Operations Officer | Leadership |
David Jones | Product Director - Global Solution Hub and Change Management | Leadership |
Emanuel Cammarata | Chief Technology Officer | Leadership |
Yoann FAUDRY | Sales Director | Leadership |
Dalel HAMMAMI | Sales Director | Leadership |
Sabir Racham | Sales Director Morocco & African Francophone Countries | Leadership |
Carlos Domínguez García | Operations Director | Leadership |
Jorge Meilan | Strategic Account Director | Leadership |
Hicham Lhachimi | Cloud operations director | Leadership |
Juan Manuel Llamas | Iberia sales director | Leadership |
Abdelghani B. | Software Engineer | Team |
Jahanzeb Khan | IT Consultant | Team |
Emna JAAFER | Sales Account Manager | Team |
Alexandre Baranowska | Sales Executive | Team |
22 more people are available in the full profile.
Complete people profiles for Vocalcom
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Timeline of Vocalcom
2 dated milestones of Vocalcom across 15 years, from founding to its latest funding, stage changes and deals.
- Founded Vocalcom is founded.
- Exit Acquired by Apax Partners.
Competitors of Vocalcom
Vocalcom operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as HubSpot, Constant Contact, Dialpad, Adobe and Genesys, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| hubspot.com | 2005 | Cambridge, United States | $100.7M | 4,502 | Provider of AI-powered customer relationship management software | |
| constantcontact.com | 1998 | Waltham, United States | $37M | 1,434 | Multi-channel online marketing tools are provided for small businesses. | |
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| adobe.com | 1982 | San Jose, United States | – | 30,709 | AI-powered platform manages marketing creatives and customer journeys. | |
| genesys.com | 1990 | Daly, United States | $2.98B | 651 | Cloud-based omnichannel customer experience and contact center solutions are delivered. | |
| activecampaign.com | 2003 | Chicago, United States | $362.74M | 705 | Sales, CRM, and email marketing automation software is provided. | |
| freshworks.com | 2010 | San Mateo, United States | $872.56M | 4,400 | Cloud-based business process management suite solutions are delivered. | |
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| zendesk.com | 2007 | San Francisco, United States | $89.1M | 63 | Cloud-based customer service platform is offered for business engagement. |
Detailed competitors of Vocalcom
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of Vocalcom
The website of Vocalcom (vocalcom.com) receives about 35.4K visits a month and ranks #864,697 among all websites worldwide, #4,451 in Telecommunications.
- Monthly visits35.4K
▲ 6.9% vs previous month
- Unique visitors10.2K
per month
- Global rank#864,697
among all websites
- Category rank#4,451
Computers Electronics and Technology · Telecommunications
- Bounce rate32%
- Pages per visit2.6
- Average visit2 min 18 sec
- DevicesDesktop 57% · Mobile 43%
Websites whose visitors overlap most with Vocalcom. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| portagecommunications.com | 100% | 680.7K | – | View details | |
| callscripter.com | 100% | 680.7K | – | View details | |
engagetechnology.com.au | engagetechnology.com.au | 99% | – | – | – |
radio1.ca | radio1.ca | 98% | – | – | – |
| dialconnection.com | 96% | – | – | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 40 similar websites and full traffic analytics for Vocalcom
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 40 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Latest news on Vocalcom
Complete news archive for Vocalcom
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
Verified entity values are shown only after access is granted.
Similar companies to Vocalcom
10 companies that operate in the same segment as Vocalcom (Customer Experience & Support Software), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 1,531 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | – | 651 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 872.56 M | USD 838.81 M | 4,400 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 | |
Cloud-based unified communication solutions including voice and video are provided. | 2011 | San Ramon, California, United States | USD 475.91 M | USD 4.12 M | 110 | |
Provider of AI and cloud based contact center suite solutions | 2001 | San Ramon, California, United States | USD 84.1 M | USD 1.15 B | 3,070 | |
Cloud and AI-based sales enablement platforms are provided for teams. | 2010 | San Diego, California, United States | USD 426.5 M | – | – | |
VoIP communication management is facilitated via a cloud-based enterprise platform. | 1999 | Raleigh, North Carolina, United States | USD 21.89 M | USD 753.82 M | 1,100 | |
Provider of customer communications management platform | 2008 | Stockholm, Sweden | USD 12 M | USD 2.94 B | 4,080 |
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Frequently Asked Questions about Vocalcom
Vocalcom was founded in 1996.
Vocalcom is headquartered in Paris, France.
Vocalcom provides multi-channel cloud-based contact center software and customer experience management solution. Features include multi-channel call routing and a complete set of customer engagement applications. Also allows the management of video calls and web surfers. Provides a predictive dialer algorithm to optimize outbound campaigns. Offers a speech recognition software that manages voice and chat dialogues with dynamic scripting. Used across a range of industries. Major clients include AXA, BNP Paribas, Carrefour, IKEA, and Orange.
Vocalcom's top competitors include HubSpot, Constant Contact and Twilio.
Vocalcom offers Hermes360, Hermes Digital Journey, and Hermes Universal CRM Connectors.
Vocalcom has 1 investor. Key investors include Apax Partners.
Yes. Vocalcom was acquired by Apax Partners in May 2011.