About Secretshopper
It operates as a B2B. Secretshopper offers products and services including Onsite Evaluations, Phone Call Evaluations, Online Evaluations, Analytics and Analysis, and AI Services. Secretshopper operates in a competitive market with competitors including Market Xcel, BestMark, FloorWalk and Storecheckers, among others.
- SectorsTechnologyBusiness Services
- Website category Business and Consumer Services · Business Services
- Phone•••• ••••
- Website secretshopper.com
- Social LinkedIn X Facebook Instagram
Products & Services of Secretshopper
Secretshopper offers a comprehensive portfolio of products and services, including Onsite Evaluations, Phone Call Evaluations, Online Evaluations, Analytics and Analysis, and AI Services.
In-person assessments of customer service and experiences.
Evaluations of telephone interactions for service quality.
Digital assessments of online customer engagements.
Tools for analyzing customer data and generating insights.
AI-powered solutions for enhancing business performance metrics.
Apps and channels of Secretshopper
Secretshopper publishes 2 mobile apps with over 100K+ downloads.
People of Secretshopper
3 people are tracked at Secretshopper (1 in leadership, 2 in team).
| Name | Role | Group |
|---|---|---|
Nick Beauchene | Vice President Operations | Leadership |
Leah Dennie | Office Manager | Team |
Jon Paul Moore | Evaluator | Team |
Complete people profiles for Secretshopper
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Competitors of Secretshopper
Secretshopper operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Market Xcel, BestMark, FloorWalk and Storecheckers, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| market-xcel.com | 2000 | Delhi, India | – | 519 | Offers market research, data analysis, insights, and technology solutions for businesses worldwide. | |
| bestmark.com | 1986 | St. Louis Park, United States | – | 208 | Customer experience services are provided across multiple industries. | |
| floorwalk.in | 2014 | Gurugram, India | – | – | Provides mystery shopping, retail audits, and consumer insights services worldwide. | |
| storecheckers.co.uk | 1989 | Manchester, United Kingdom | – | 7 | Specializes in mystery shopping, market research, and training services for businesses. |
Detailed competitors of Secretshopper
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of Secretshopper
The website of Secretshopper (secretshopper.com) receives about 81K visits a month and ranks #410,422 among all websites worldwide, #3,142 in Business Services.
- Monthly visits81K
▼ 14.3% vs previous month
- Unique visitors52.9K
per month
- Global rank#410,422
among all websites
- Category rank#3,142
Business and Consumer Services · Business Services
- Bounce rate57%
- Pages per visit1.9
- Average visit55 sec
- DevicesDesktop 17% · Mobile 83%
Websites whose visitors overlap most with Secretshopper. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| bestmark.com | 100% | 151.2K | #193,629 | View details | |
| marketforce.com | 82% | 886.6K | #45,826 | View details | |
| shoptimizer.dk | 55% | 10K | – | View details |
Similar companies to Secretshopper
10 companies that operate in the same segment as Secretshopper (AI in Business Intelligence), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
IT consulting, AI services, and digital engineering solutions for various industries. | 1993 | Hyderabad, Telangana, India | – | USD 110.56 M | 1,184 | |
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AI solutions for pharmaceuticals, hospitals, and data analytics. | 2011 | Hyderabad, Telangana, India | – | USD 1.86 M | 64 | |
Offers online courses and certifications in emerging technologies and professional development. | 2020 | Bengaluru, Karnataka, India | – | USD 23.18 M | 602 | |
IT solutions and digital transformation services are provided across industries. | 1999 | Madison Heights, Michigan, United States | – | USD 114.58 | – | |
Offers market research, data analysis, insights, and technology solutions for businesses worldwide. | 2000 | Delhi, Delhi, India | – | USD 9.1 M | – | |
Ajira provides software solutions in tech sectors like machine learning and analytics. | 2015 | Chennai, Tamil Nadu, India | – | USD 2 M | – | |
Delivers cloud, AI, and data analytics solutions for business transformation. | 2004 | Pune, Maharashtra, India | – | USD 107.9 M | 871 | |
Provides data infrastructure, cloud solutions, and AI consulting for enterprises. | 2012 | Gurugram, Haryana, India | – | USD 3.14 M | 157 | |
Provides digital innovation and technology services to empower business leaders globally. | 2000 | Chennai, Tamil Nadu, India | – | USD 352.89 K | – |
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Frequently Asked Questions about Secretshopper
Secret Shopper is a company specializing in mystery shopping services, including onsite, phone, and online evaluations to gauge customer interactions. They deliver analytics and AI-driven insights to help businesses enhance satisfaction and growth. Operating from offices in Minneapolis, MN, USA, and Blackrock, Co. Dublin, Ireland, they serve global enterprises and local companies by providing customizable reporting and independent contractor opportunities.
Secretshopper's top competitors include Market Xcel, BestMark and FloorWalk.
Secretshopper offers Onsite Evaluations, Phone Call Evaluations, Online Evaluations, Analytics and Analysis, and AI Services.
Yes. Secretshopper publishes Secret Shopper ® and 1 more app, with over 100,000 downloads.