About ServiceDock
ServiceDock is a Technology company based in Dublin (Ireland) founded in 2016, and was acquired by Goodays in January 2021. Integrated omnichannel platform for customer support messaging is delivered. It operates in the Technology and Retail sectors. ServiceDock has raised $513.77 thousand across 1 funding round from investors including Goodays, Ben Ward and Joe Kenny. The company was acqui-hired. Its focus areas include High Tech, Chatbots, Industry Agnostic and Customer Support.
Company details
ServiceDock was founded in 2016 in Dublin, Ireland, as a SaaS provider in the customer support software sector. Integrated messaging services are offered across apps like Facebook Messenger and Twitter DMs, social channels including Facebook and Twitter, and webchat. Features such as reporting and analytics dashboards, canned responses, chat transfers, smart routing, and mobile-optimized interfaces are included. Pricing follows a per-agent model at 15 or 30 monthly.
- Headquarters Dublin, Ireland
- Stage Acquired
- SectorsTechnologyRetail
- Email••••••••
- Website servicedock.com
- Social LinkedIn X Facebook
- Acquired by Goodays (Jan 2021)
Funding Insights of ServiceDock
ServiceDock has successfully raised a total of $513.77K through 1 strategic funding round. The most recent funding activity was a Angel Round of $513.77 thousand completed in November 2018. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $513,772
- Total Rounds 1
- Last Round Angel Round — $513,772
- First Round $513,772
(Nov 2018)
- Investors Count 3
All 1 funding rounds of ServiceDock with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
4 investors in total: 1 institutional and 3 angel.
Investors in ServiceDock
ServiceDock has secured backing from 4 investors, including angel investors. Prominent investors backing the company include Goodays, Ben Ward and Joe Kenny.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
BW Ben Ward | Angel investor focusing on Indian startups, tech enthusiast | unknown_1b5ecb7376984795b | ||
JK Joe Kenny | Indian angel investor focusing on early-stage startups in tech and consumer sectors. | unknown_c3b5f19893ed48e4b | ||
BB Barry Brenner | unknown_250a7f2887634c929 | |||
Customer communication management solutions are offered via a multi-channel platform. | 2012 | goodays.co | London, United Kingdom |
Investor details for ServiceDock
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
Timeline of ServiceDock
3 dated milestones of ServiceDock across 5 years, from founding to its latest funding, stage changes and deals.
- Founded ServiceDock is founded.
- Funding First funding round of $514K.
- Exit Acquired by Goodays.
Unlock complete access to The Company Check
Get unrestricted viewing across everything we track — from companies and brands to investors, funding rounds, acquisitions, financials, and more.
- Unlimited viewing on all profiles Companies, investors, financials, funding, acquisitions & directors
- Full access to every database India & global coverage, advanced filters and rich profile details
- Always-on access from your team account Single premium plan for everything you see on the portal
Related news about Servicedock
Complete news archive for ServiceDock
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
Verified entity values are shown only after access is granted.
Frequently Asked Questions about ServiceDock
ServiceDock was founded in 2016 and raised its 1st funding round 2 years after it was founded.
ServiceDock is headquartered in Dublin, Ireland.
ServiceDock is a funded company, having raised a total of $513.77K across 1 funding round to date. The company's 1st funding round was a Angel Round of $513.77K, raised on Nov 2018.
ServiceDock was founded in 2016 in Dublin, Ireland, as a SaaS provider in the customer support software sector. Integrated messaging services are offered across apps like Facebook Messenger and Twitter DMs, social channels including Facebook and Twitter, and webchat. Features such as reporting and analytics dashboards, canned responses, chat transfers, smart routing, and mobile-optimized interfaces are included. Pricing follows a per-agent model at 15 or 30 monthly.
ServiceDock has 4 investors. Key investors include Goodays, Ben Ward, Joe Kenny, and Barry Brenner.
Yes. ServiceDock was acquired by Goodays in January 2021.