About Signpost
Signpost is a company based in New York (United States) founded in 2010 was acquired by Hibu in September 2023. It operates as a SaaS (Software-as-a-Service), and Managed Services. Signpost has raised $88.94 million across 7 funding rounds from investors including BMO, Hibu and Georgian. Signpost has completed 1 acquisition, including Securus Contact Systems. Signpost offers products and services including AI Voice Receptionist, Live Receptionist, and Instant Response Messaging Hub. Signpost operates in a competitive market with competitors including Madwire, Vendasta, OutboundEngine, Womply and Resultados Digitais, among others.
- Headquarter New York, United States
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Sectors
Technology
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Phone
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Website
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Social
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- Legal Name Signpost, Inc.
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Products & Services of Signpost
Signpost offers a comprehensive portfolio of products and services, including AI Voice Receptionist, Live Receptionist, and Instant Response Messaging Hub. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Automated call handling is provided for small businesses.
Live call answering is offered for business support.
Messaging solutions are delivered for quick customer responses.
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Funding Insights of Signpost
Signpost has successfully raised a total of $88.94M across 7 strategic funding rounds. The most recent funding activity was a Series D round of $52 million completed in June 2019. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 7
- Last Round Series D — $52.0M
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First Round
First Round
(03 Mar 2010)
- Investors Count 10
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jun, 2019 | Amount | Series D - Signpost | Valuation | HighBar Partners , BMO | |
| Apr, 2015 | Amount | Series C - Signpost | Valuation |
investors |
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| Nov, 2013 | Amount | Series B - Signpost | Valuation | OpenView |
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Signpost
Signpost has secured backing from 11 investors, including venture fund, institutional, and angel investors. Prominent investors backing the company include BMO, Hibu and Georgian. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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HighBar Partners is engaged in providing strategic growth capital.
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Founded Year | Domain | Location | |
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Spark Capital is engaged in venture capital investments.
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Founded Year | Domain | Location | |
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Venture capital is provided to expanding B2B software companies.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Signpost
Signpost has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Securus Contact Systems. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Live receptionist and live chat services are provided to businesses.
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2012 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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OVO is recognized as a smart digital payment application.
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2017 | ||||
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Bionic investment advisor platform
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 |
Financial Statements - Signpost
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Signpost Comparisons
Competitors of Signpost
Signpost operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Madwire, Vendasta, OutboundEngine, Womply and Resultados Digitais, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Marketing suite offered to small businesses through digital platform.
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| domain | founded_year | HQ Location |
All-in-one platform for companies selling digital solutions to local businesses
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| domain | founded_year | HQ Location |
Automated Marketing for SMBs.
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| domain | founded_year | HQ Location |
Cloud-based marketing suite is offered for small and medium-sized businesses.
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| domain | founded_year | HQ Location |
Digital marketing automation tools are provided for small businesses.
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| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Signpost
Frequently Asked Questions about Signpost
When was Signpost founded?
Signpost was founded in 2010.
Where is Signpost located?
Signpost is headquartered in New York, United States. It is registered at New York, New York, United States.
Is Signpost a funded company?
Signpost is a funded company, having raised a total of $88.94M across 7 funding rounds to date. The company's 1st funding round was a Series B of $10.58M, raised on Mar 03, 2010.
What does Signpost do?
Signpost is engaged in offering virtual receptionist services tailored for small businesses, particularly in home service industries such as plumbing, electrical, HVAC, roofing, and general contracting. Solutions including AI Voice Receptionist, Live Receptionist, and Instant Response Messaging Hub are provided to ensure calls are answered promptly and appointments are scheduled efficiently. Operations are focused on helping businesses convert leads into customers while freeing up time for business growth. Services are delivered with a commitment to 247 availability and integration with existing business tools.
Who are the top competitors of Signpost?
Signpost's top competitors include Vendasta, ThriveHive and Madwire.
What products or services does Signpost offer?
Signpost offers AI Voice Receptionist, Live Receptionist, and Instant Response Messaging Hub.
How many acquisitions has Signpost made?
Signpost has made 1 acquisition, including Securus Contact Systems.
Who are Signpost's investors?
Signpost has 11 investors. Key investors include BMO, Hibu, Georgian, HighBar Partners, and Spark Capital.
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