About Sojern
Sojern is a company based in Milpitas (United States) founded in 2018 was acquired by Sojern in July 2023. It operates as a SaaS (Software-as-a-Service), and Managed Services. Sojern offers products and services including Guest Experience Platform, Guest Marketing Suite, AI Smart Concierge, and Reputation Manager. Sojern operates in a competitive market with competitors including Duve, DACK, Akia, Virdee and Bookboost, among others.
- Headquarter Milpitas, United States
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Sectors
Travel & Hospitality
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Phone
*********
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Website
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Social
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- Legal Name Sojern Int Ltd
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Products & Services of Sojern
Sojern offers a comprehensive portfolio of products and services, including Guest Experience Platform, Guest Marketing Suite, AI Smart Concierge, and Reputation Manager. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
AI tools are provided to engage and delight guests.
Personalized communications are offered to boost guest loyalty.
24/7 support is delivered through automated guest services.
Guest feedback is managed to enhance online reputation.
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Funding Insights of Sojern
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Sojern
Sojern has secured backing from 1 investor. Prominent investors backing the company include Sojern. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Digital marketing solutions are provided for the travel industry.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Sojern
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Sojern
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Sojern Comparisons
Competitors of Sojern
Sojern operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Duve, DACK, Akia, Virdee and Bookboost, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Hospitality guest experience platform with operational tools is provided.
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| domain | founded_year | HQ Location |
Offers guest experience management platform
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| domain | founded_year | HQ Location |
A guest messaging platform is provided for hospitality communication.
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| domain | founded_year | HQ Location |
Offers SaaS-enabled solutions for end-to-end guest engagement
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| domain | founded_year | HQ Location |
SaaS-based guest engagement is delivered for the hotel industry.
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| domain | founded_year | HQ Location |
Web-enabled hotel operations management solutions are provided.
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| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Frequently Asked Questions about Sojern
When was Sojern founded?
Sojern was founded in 2018.
Where is Sojern located?
Sojern is headquartered in Milpitas, United States. It is registered at Milpitas, California, United States.
What does Sojern do?
AI-driven solutions are provided by Sojern to improve guest engagement within the travel and hospitality sector. Tools for personalized communication, automated concierge services, and reputation management are offered to hotels, destinations, attractions, and airlines. Direct bookings and ancillary revenue are increased through intelligent automation. Guest satisfaction is enhanced while operational demands on staff are reduced. Multichannel advertising and data-driven marketing strategies are also supported to target ideal travelers with precision.
What products or services does Sojern offer?
Sojern offers Guest Experience Platform, Guest Marketing Suite, AI Smart Concierge, and Reputation Manager.
Who are Sojern's investors?
Sojern has 1 investor. Key investors include Sojern.
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