SoundBite

Bedford, United States Founded: 2000 • Age: 26 yrs Acquired By Genesys
Cloud-based multichannel customer communication solutions are provided to enterprises.
Annual revenue - Latest available
Total funding $26.7M 4 rounds
Employees - Tracked headcount
Investors 4 Known backers
Products - Services tracked
Competitors - Brand Intelligence

About SoundBite

SoundBite is a company based in Bedford (United States) founded in 2000 was acquired by Genesys in May 2013. SoundBite has raised $26.75 million across 4 funding rounds from investors including Genesys, Commonwealth Capital Ventures and North Bridge Venture Partners. SoundBite has completed 1 acquisition, including SmartReply.

  • Headquarter Bedford, United States
  • Stage Public
  • Phone
    Locked
  • Website
    Locked
Operational Areas
Not available
Key Metrics
  • Annual Revenue
    Not available
  • Net Profit
    Not available
  • EBITDA
    Not available
  • Total Equity Funding
    $26.75 M (USD)

    in 4 rounds

  • Latest Funding Round
    $8.5 M (USD), Series D

    Jun 29, 2005

  • Investors
    Genesys

    & 3 more

  • Employee Count
    Not available
  • Investments & Acquisitions
  • Acquired by
    Genesys

    (May 20, 2013)

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Funding Insights of SoundBite

SoundBite has successfully raised a total of $26.75M across 4 strategic funding rounds. The most recent funding activity was a Series D round of $8.5 million completed in June 2005. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

Investors in SoundBite

SoundBite has secured backing from 4 investors, including venture fund and institutional investors. Prominent investors backing the company include Genesys, Commonwealth Capital Ventures and North Bridge Venture Partners.

All
Venture Fund
Institutional
Investor Description Founded Year Domain Location
Tech & offline focused VC firm investing in early & growth stage startups in the US
Locked Locked Locked
US focused seed to growth stage VC firm
Locked Locked Locked
Early-stage investments in European sectors are managed by Mosaic Ventures.
Locked Locked Locked
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Investor details for SoundBite

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  • Investor domains
  • Investor locations
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Investments & Acquisitions by SoundBite

SoundBite has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include SmartReply.

Investments
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Investment portfolio details for SoundBite

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  • Transaction dates
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Acquisitions
Company Name Description Domain Location Founded Year Amount
Mobile messaging solutions are offered for retail brand marketing.
Locked Locked 2001 Locked
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Complete acquisition details for SoundBite

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Financial Statements - SoundBite

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Detailed financials for SoundBite

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  • Profit trends
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Soundbite Comparisons

SoundBite Primary company
Description
Cloud-based multichannel customer communication solutions ar...
Location
Bedford, United States
Founded Year
2000
Annual Revenue
Not available
Net Profit
Not available
EBITDA
Not available
Employees
Not available
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Peer comparison for SoundBite

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Competitors of SoundBite

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Detailed competitors of SoundBite

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Latest news on Soundbite

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Complete news archive for SoundBite

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Frequently Asked Questions about SoundBite

SoundBite was founded in 2000 and raised its 1st funding round 2 years after it was founded.

SoundBite is headquartered in Bedford, United States.

Paul Segre is the current CEO of SoundBite.

SoundBite is a funded company, having raised a total of $26.75M across 4 funding rounds to date.

SoundBite Communications provides cloud-based multichannel customer communication solutions to telecom, finance, media, retail, utilities, and other enterprise sectors in the US and Europe. It provides Engage (a multichannel communications platform which enables to design, execute, optimize, and measure customer communications across the customer lifecycle) and Insight (Preference Management - enables organizations to design proactive customer communications strategies that optimize business results). It also provides multichannel communications (includes voice messaging, hosted dialer, interactive text messaging, email messaging), analytics reporting, web services API, and professional services. In May13, Genesys acquired the company to expand its offerings.

SoundBite has made 1 acquisition, including SmartReply.

SoundBite has 4 investors. Key investors include Genesys, Commonwealth Capital Ventures, North Bridge Venture Partners, and Mosaic Ventures.

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