SoundBite

Bedford, United States Founded: 2000 • Age: 26 yrs Acquired By Genesys
Cloud-based multichannel customer communication solutions are provided to enterprises.
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About SoundBite

SoundBite is a company based in Bedford (United States) founded in 2000 was acquired by Genesys in May 2013.. SoundBite has raised $26.75 million across 4 funding rounds from investors including Genesys, Commonwealth Capital Ventures and North Bridge Venture Partners. SoundBite has completed 1 acquisition, including SmartReply.

  • Headquarter Bedford, United States
  • Stage Public
  • Phone
    *********
  • Website
    *********
Operational Areas
Key Metrics
  • Annual Revenue
  • Net Profit
  • EBITDA
  • Total Equity Funding
    $26.75 M (USD)

    in 4 rounds

  • Latest Funding Round
    $8.5 M (USD), Series D

    Jun 29, 2005

  • Investors
    Genesys

    & 3 more

  • Employee Count
    Employee Count
  • Investments & Acquisitions
  • Acquired by
    Genesys

    (May 20, 2013)

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Funding Insights of SoundBite

SoundBite has successfully raised a total of $26.75M across 4 strategic funding rounds. The most recent funding activity was a Series D round of $8.5 million completed in June 2005. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding
  • Total Rounds 4
  • Last Round Series D — $8.5M
  • First Round

    (01 Apr 2002)

  • Investors Count 3
Date Amount Transaction Name Valuation Lead Investors Investors
Jun, 2005 Amount Series D - SoundBite Valuation Commonwealth Capital Ventures
Feb, 2004 Amount Series C - SoundBite Valuation

investors

Mar, 2003 Amount Series B - SoundBite Valuation

investors

Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Investors in SoundBite

SoundBite has secured backing from 4 investors, including venture fund and institutional investors. Prominent investors backing the company include Genesys, Commonwealth Capital Ventures and North Bridge Venture Partners. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.

All
Venture Fund
Institutional
Investor Description Founded Year Domain Location
Tech & offline focused VC firm investing in early & growth stage startups in the US
Founded Year Domain Location
US focused seed to growth stage VC firm
Founded Year Domain Location
Early-stage investments in European sectors are managed by Mosaic Ventures.
Founded Year Domain Location
Investor Description Founded Year Domain Location
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
Founded Year Domain Location
Startup ecosystems are ignited through strategic investments by Signite Partners.
Founded Year Domain Location
Venture capital is directed toward companies in multiple sectors.
Founded Year Domain Location
Venture capital is invested in cybersecurity, fintech, and AI startups.
Founded Year Domain Location

Investments & Acquisitions by SoundBite

SoundBite has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include SmartReply. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.

Investments
Company Name Description Domain Location Founded Year Amount
Bionic investment advisor platform
2016
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Acquisitions
Company Name Description Domain Location Founded Year Amount
Mobile messaging solutions are offered for retail brand marketing.
2001
Company Name Description Domain Location Founded Year Amount
OVO is recognized as a smart digital payment application.
2017
Bionic investment advisor platform
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014

Financial Statements - SoundBite

Tata Steel revenue growth over time
Tata Steel profit and loss trends over time
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Soundbite Comparisons

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Competitors of SoundBite

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Multiple services are booked via an app-based platform.
domain founded_year HQ Location
On-demand services are booked through an app-based platform.
domain founded_year HQ Location
App based platform offering on demand delivery and ride-hailing services
domain founded_year HQ Location
Operates an on-demand hyperlocal delivery app for food and groceries.

Latest news on Soundbite

Frequently Asked Questions about SoundBite

When was SoundBite founded?

SoundBite was founded in 2000 and raised its 1st funding round 2 years after it was founded.

Where is SoundBite located?

SoundBite is headquartered in Bedford, United States.

Who is the current CEO of SoundBite?

Paul Segre is the current CEO of SoundBite.

Is SoundBite a funded company?

SoundBite is a funded company, having raised a total of $26.75M across 4 funding rounds to date. The company's 1st funding round was a Series B of $5M, raised on Apr 01, 2002.

What does SoundBite do?

SoundBite Communications provides cloud-based multichannel customer communication solutions to telecom, finance, media, retail, utilities, and other enterprise sectors in the US and Europe. It provides Engage (a multichannel communications platform which enables to design, execute, optimize, and measure customer communications across the customer lifecycle) and Insight (Preference Management - enables organizations to design proactive customer communications strategies that optimize business results). It also provides multichannel communications (includes voice messaging, hosted dialer, interactive text messaging, email messaging), analytics reporting, web services API, and professional services. In May13, Genesys acquired the company to expand its offerings.

How many acquisitions has SoundBite made?

SoundBite has made 1 acquisition, including SmartReply.

Who are SoundBite's investors?

SoundBite has 4 investors. Key investors include Genesys, Commonwealth Capital Ventures, North Bridge Venture Partners, and Mosaic Ventures.

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