About Tidio
Tidio is a company based in Szczecin (Poland) founded in 2013 by Marcin Wiktor and Titus Golas. Tidio has raised $26.11 million across 2 funding rounds from investors including PeakSpan Capital, Inovo Venture Partners and Rafał Brzoska. Tidio offers products and services including Lyro AI Agent, Live Chat, Help Desk, and Flows. Tidio operates in a competitive market with competitors including Dialpad, Freshworks, Twilio, Sprinklr and Observe.AI, among others.
- Total Equity Funding$26.11M (USD)
in 2 rounds
- Latest Funding Round$25M (USD), Series B
May 2022
- InvestorsPeakSpan Capital
& 2 more
Products & Services of Tidio
Tidio offers a comprehensive portfolio of products and services, including Lyro AI Agent, Live Chat, Help Desk, and Flows.
Handles customer inquiries autonomously using business data.
Enables instant messaging and user tracking on websites.
Organizes and prioritizes customer support tickets.
Automates sales funnels and customer interactions.
Apps and channels of Tidio
Tidio publishes 2 mobile apps with over 500K+ downloads; its YouTube channel Tidio has 6.2K subscribers and 30 videos.
Videos from Tidio
The most watched videos on Tidio's YouTube channel, Tidio (6.2K subscribers). Click a video to play it here.
More on Tidio.
Funding Insights of Tidio
Tidio has successfully raised a total of $26.11M across 2 strategic funding rounds. The most recent funding activity was a Series B round of $25 million completed in May 2022. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $26.11M
- Total Rounds 2
- Last Round Series B — $25M
- First Round $1.11M
(Nov 2019)
- Investors Count 3
All 2 funding rounds of Tidio with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| May 2022 | $25M | Series B | – | PeakSpan | |
| Nov 2019 | $1.11M | Seed | – | Inovo Venture Partners | – |
3 investors in total: 2 institutional and 1 angel.
Investors in Tidio
Tidio has secured backing from 3 investors, including venture fund and angel investors. Prominent investors backing the company include PeakSpan Capital, Inovo Venture Partners and Rafał Brzoska.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Venture capital firm focused on B2B software growth-stage companies. | – | peakspancapital.com | - | |
Tech-focused venture capital firm | – | inovo.vc | Warsaw, Poland | |
RB Rafał Brzoska | - | – | unknown_4a7a9ff137c0454eb | - |
Investor details for Tidio
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
People of Tidio
2 people are tracked at Tidio (2 in leadership).
| Name | Role | Group |
|---|---|---|
Marcin Wiktor | Co-Founder | Leadership |
Titus Golas | Co-Founder & CEO | Leadership |
Complete people profiles for Tidio
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- Full employee list
- Team structure
- Board tenure
- Professional contacts
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Timeline of Tidio
3 dated milestones of Tidio across 9 years, from founding to its latest funding, stage changes and deals.
- Founded Tidio is founded.
- Funding First funding round of $1.1M.
- Funding Latest funding round, Series B, of $25.0M.
Competitors of Tidio
Tidio operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Dialpad, Freshworks, Twilio, Sprinklr and Observe.AI, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| freshworks.com | 2010 | San Mateo, United States | $872.56M | 4,400 | Cloud-based business process management suite solutions are delivered. | |
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| sprinklr.com | 2009 | New York, United States | $578.5M | 3,589 | Cloud-based customer experience management software is provided for brands. | |
| observe.ai | 2017 | Redwood, United States | $213.35M | 202 | AI-powered conversation intelligence and automation are provided for contact centers. | |
| gupshup.io | 2004 | San Francisco, United States | $544.34M | 935 | Tools for customer engagement across multiple channels are provided. | |
| liveperson.com | 1995 | New York, United States | – | 809 | Conversational AI platform is provided for digital customer experiences. | |
| sinch.com | 2008 | Stockholm, Sweden | $12M | 7,286 | Provider of customer communications management platform | |
| 247.ai | 2000 | San Jose, United States | $22M | – | AI-powered platforms and services for customer experience management are provided. | |
| kore.ai | 2013 | Orlando, United States | $234.28M | – | Conversational and generative AI platforms are provided for businesses. |
![[24]7.ai logo](https://img.thecompanycheck.com/b/247_logo.webp){kind=logo}
Detailed competitors of Tidio
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of Tidio
The website of Tidio (tidio.com) receives about 916.8K visits a month and ranks #39,259 among all websites worldwide, #1,037 in Online Marketing.
- Monthly visits916.8K
▲ 1.5% vs previous month
- Unique visitors271.4K
per month
- Global rank#39,259
among all websites
- Category rank#1,037
Business and Consumer Services · Online Marketing
- Bounce rate37%
- Pages per visit8.5
- Average visit7 min 31 sec
- DevicesDesktop 68% · Mobile 32%
Websites whose visitors overlap most with Tidio. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
chatbot.com | chatbot.com | 100% | – | #144,400 | – |
| livechat.com | 94% | 2.2M | #31,053 | View details | |
| landbot.io | 87% | 366.2K | #105,285 | View details | |
| napoleoncat.com | 82% | 330.8K | #130,736 | View details | |
upgrow.com | upgrow.com | 81% | – | #116,736 | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 37 similar websites and full traffic analytics for Tidio
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 37 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Latest news on Tidio
Complete news archive for Tidio
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
Verified entity values are shown only after access is granted.
Similar companies to Tidio
10 companies that operate in the same segment as Tidio (Chatbots), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 872.56 M | USD 838.81 M | 4,400 | |
AI-based conversational solutions are provided for user interactions and learning. | 2021 | Menlo Park, California, United States | USD 193 M | – | – | |
Cloud-based unified communication solutions including voice and video are provided. | 2011 | San Ramon, California, United States | USD 475.91 M | USD 4.12 M | 110 | |
Cloud and AI-based chatbots for personal finance management are offered. | 2015 | London, England, United Kingdom | USD 175.49 M | – | – | |
Provider of AI and cloud based contact center suite solutions | 2001 | San Ramon, California, United States | USD 84.1 M | USD 1.15 B | 3,070 | |
Provider of customer communications management platform | 2008 | Stockholm, Sweden | USD 12 M | USD 2.94 B | 4,080 | |
Conversational AI platform is provided for digital customer experiences. | 1995 | New York, New York, United States | – | USD 312.47 M | 928 | |
Cloud based platform for employee communication | 2016 | Mountain View, California, United States | USD 305 M | USD 2.49 M | 57 | |
AI-powered conversation intelligence and automation are provided for contact centers. | 2017 | Redwood City, California, United States | USD 213.35 M | USD 10.89 M | 145 |
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Frequently Asked Questions about Tidio
Tidio was founded in 2013 and raised its 1st funding round 6 years after it was founded.
Tidio is headquartered in Szczecin, Poland. It is registered at Szczecin, West Pomeranian Voivodeship, Poland.
Titus Golas is the current CEO of Tidio. They have also founded this company.
Tidio is a funded company, having raised a total of $26.11M across 2 funding rounds to date. The company's 1st funding round was a Seed of $1.11M, raised on Nov 2019.
Tidio was founded in 2013 in Szczecin, Poland, as a B2B SaaS provider in the customer support sector. Live chat, chatbot, and agentic AI features are integrated into its platform to facilitate customer interactions. Operations focus on delivering scalable software solutions for businesses seeking efficient support systems, with services accessible globally through its domain.
Tidio's top competitors include Twilio, Freshworks and Dialpad.
Tidio offers Lyro AI Agent, Live Chat, Help Desk, and Flows.
Tidio has 3 investors. Key investors include PeakSpan Capital, Inovo Venture Partners, and Rafał Brzoska.
Tidio operates through Tidio Poland Sp. Z O.O.
Yes. Tidio publishes Tidio and 1 more app, with over 500,000 downloads.
The website of Tidio receives about 917 thousand visits a month and ranks #39,259 among all websites worldwide.