About LiveChat
LiveChat is a Technology company based in Boston (United States) founded in 2002. LiveChat is recognized as a leading AI live chat software for businesses. It operates on a SaaS (Software-as-a-Service) and Subscription Services model. Its website livechat.com draws about 2.2 million monthly visits. LiveChat offers products and services including LiveChat, ChatBot, HelpDesk, and KnowledgeBase. Its focus areas include Software, Customer Support Software and Ecommerce Solutions. Its legal entity is Text, Inc. Similar companies include Gupshup, LivePerson and Drift; 2 of its 3 listed similar companies have raised funding.
Company details
LiveChat is established as a premier AI live chat software tailored for B2B SaaS companies and ecommerce stores. It is designed to facilitate real-time customer support, enhance website engagement, and drive sales across multiple communication channels. Solutions are provided for customer support, sales, marketing, and enterprise needs. Integration with over 200 tools like Shopify and Mailchimp is supported, ensuring seamless workflow. Automation through AI chatbots is enabled to handle repetitive tasks, allowing teams to focus on exceptional customer experiences. Industries such as ecommerce, software, education, and finance are served with customized solutions.
- Headquarters Boston, United States
- SectorsTechnology
- Website category Business and Consumer Services · Online Marketing
- Email••••••••
- Website livechat.com
- Social LinkedIn Facebook Instagram YouTube
- Legal Name Text, Inc.
Products & Services of LiveChat
LiveChat offers a comprehensive portfolio of products and services, including LiveChat, ChatBot, HelpDesk, and KnowledgeBase.
Live chat software for real-time customer support.
AI chatbot for automating customer service tasks.
Tool for managing customer support tickets efficiently.
Resource for self-service customer support information.
Apps and channels of LiveChat
its YouTube channel Text has 52.3K subscribers and 30 videos.
Videos from LiveChat
The most watched videos on LiveChat's YouTube channel, Text (52.3K subscribers). Click a video to play it here.
More on Text.
People of LiveChat
105 people are tracked at LiveChat (20 in leadership, 7 in board & advisors, 78 in team).
| Name | Role | Group |
|---|---|---|
Jakub Kiszkowski | Head of KnowledgeBase | Leadership |
Rafal Kloc | Head of Product Marketing | Leadership |
Katarzyna Kowalska | People Partner | Leadership |
Marek Stepien | Head of Data and Research | Leadership |
Richard Oppong - Konadu | Head of New Business | Leadership |
Darek Zabrzenski | Head of ChatBot | Leadership |
Szymon Graczyk | Head, Product Engineering | Leadership |
Piotr Bednarek | Chief Operating Officer | Leadership |
Joanna Alwin | CFO | Leadership |
Maciej Malesa | CTO | Leadership |
Szymon Klimczak | CMO | Leadership |
Piotr Szalkiewicz | Head of Content & Search | Leadership |
Jolanta Koniuszy | People Partner | Leadership |
Katarzyna Rogowska | Head of Legal | Leadership |
Pawel Koperdowski | Head of LiveChat | Leadership |
Agnieszka Susidko | Chief People Officer | Leadership |
Karolina Popow | Chief Product Officer | Leadership |
Mariusz Cieply | Chief Executive Officer | Leadership |
Paweł Hałas | Head Of Partner Program & Integrations | Leadership |
Maciej Serafinowicz | VP Of Design | Leadership |
85 more people are available in the full profile.
Complete people profiles for LiveChat
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
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Similar companies to LiveChat
LiveChat has 3 listed similar companies in our database, 2 of them funded. They include Gupshup, LivePerson and Drift.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| gupshup.io | 2004 | San Francisco, United States | $544.34M | 935 | Tools for customer engagement across multiple channels are provided. | |
| liveperson.com | 1995 | New York, United States | 809 | Conversational AI platform is provided for digital customer experiences. | ||
| joindrift.com | 2015 | Seattle, United States | $7M | 3 | Solutions for energy trading and tracking are provided by Drift. |
Detailed similar companies of LiveChat
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
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Web traffic of LiveChat
The website of LiveChat (livechat.com) receives about 2.2M visits a month and ranks #31,053 among all websites worldwide, #822 in Online Marketing.
- Monthly visits2.2M
▲ 5.7% vs previous month
- Unique visitors826.2K
per month
- Global rank#31,053
among all websites
- Category rank#822
Business and Consumer Services · Online Marketing
- Bounce rate41%
- Pages per visit2.4
- Average visit2 min 24 sec
- DevicesDesktop 66% · Mobile 34%
Websites whose visitors overlap most with LiveChat. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| tidio.com | 100% | 916.8K | #39,259 | View details | |
chatbot.com | chatbot.com | 95% | #144,400 | – | |
typingtest.com | typingtest.com | 74% | #9,123 | – | |
typing.com | typing.com | 72% | #2,809 | – | |
10fastfingers.com | 10fastfingers.com | 60% | #15,766 | – | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 27 similar websites and full traffic analytics for LiveChat
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 27 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Top companies in Chatbots
3 companies that operate in the same segment as LiveChat (Chatbots) in United States, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 400.05 M | USD 838.81 M | 4,500 | |
AI-based conversational solutions are provided for user interactions and learning. | 2021 | Menlo Park, California, United States | USD 193 M | 325 |
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Related news about Livechat
Complete news archive for LiveChat
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Frequently Asked Questions about LiveChat
LiveChat was founded in 2002.
LiveChat is headquartered in Boston, United States. It is registered at Boston, Massachusetts, United States.
LiveChat is established as a premier AI live chat software tailored for B2B SaaS companies and ecommerce stores. It is designed to facilitate real-time customer support, enhance website engagement, and drive sales across multiple communication channels. Solutions are provided for customer support, sales, marketing, and enterprise needs. Integration with over 200 tools like Shopify and Mailchimp is supported, ensuring seamless workflow. Automation through AI chatbots is enabled to handle repetitive tasks, allowing teams to focus on exceptional customer experiences. Industries such as ecommerce, software, education, and finance are served with customized solutions.
LiveChat's top competitors include LivePerson, Gupshup and Drift.
LiveChat offers LiveChat, ChatBot, HelpDesk, and KnowledgeBase.
LiveChat operates through Text, Inc..
The website of LiveChat receives about 2.2 million visits a month and ranks #31,053 among all websites worldwide.