About xtDirect
xtDirect is a company based in Omaha (United States) founded in 2001. It operates as a B2B, and SaaS. xtDirect offers products and services including Contact Center as a Service (CCaaS), Full Service Call Center Outsourcing, Unified Hosted Communications, and Mass Notifications. xtDirect operates in a competitive market with competitors including Genpact, Datamatics, Sutherland, Hexaware and TaskUs, among others.
- Headquarter Omaha, United States
-
Sectors
TechnologyBusiness Services
-
Phone
*********
-
Website
*********
- Legal Name Xtdirect, Llc
-
Annual Revenue
-
Net Profit
-
EBITDA
-
Latest Funding Round
-
Investors
-
Employee Count
Employee Count
Unlock complete access to The Company Check
Get unrestricted viewing across everything we track — from companies and brands to investors, funding rounds, acquisitions, financials, and more.
- Unlimited viewing on all profiles Companies, investors, financials, funding, acquisitions & directors
- Full access to every database India & global coverage, advanced filters and rich profile details
- Always-on access from your team account Single premium plan for everything you see on the portal
Products & Services of xtDirect
xtDirect offers a comprehensive portfolio of products and services, including Contact Center as a Service (CCaaS), Full Service Call Center Outsourcing, Unified Hosted Communications, and Mass Notifications. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Cloud-based solution for outsourcing customer support operations
Complete management of call center functions for businesses
Integrated platform for telephony and collaboration services
Multi-channel system for real-time alerts and information distribution
Funding Insights of xtDirect
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investments & Acquisitions by xtDirect
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
|
Bionic investment advisor platform
|
2016 | ||||
|
Fine Asian gourmet food is offered by an internet-first restaurant.
|
2016 | ||||
|
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
|
2014 | ||||
|
Fine Asian gourmet food is offered by an internet-first restaurant.
|
2016 |
Financial Statements - xtDirect
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
|
| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Xtdirect Comparisons
Competitors of xtDirect
xtDirect operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Genpact, Datamatics, Sutherland, Hexaware and TaskUs, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Provider of end-to-end business process outsourcing services
|
|
| domain | founded_year | HQ Location |
Cloud-based text analytics and cognitive automation services are provided.
|
|
| domain | founded_year | HQ Location |
Business process and technology management services are provided globally.
|
|
| domain | founded_year | HQ Location |
Provider of IT consulting and BPO services
|
|
| domain | founded_year | HQ Location |
Provider of customer care and back office support services for multiple sectors
|
|
| domain | founded_year | HQ Location |
Provider of software development, cloud & data management, and IT consulting services
|
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
|
|
| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
|
|
| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
|
|
| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
|
Frequently Asked Questions about xtDirect
When was xtDirect founded?
xtDirect was founded in 2001.
Where is xtDirect located?
xtDirect is headquartered in Omaha, United States. It is registered at Omaha, Nebraska, United States.
What does xtDirect do?
xtDirect is a business process outsourcing provider based in Omaha, Nebraska, offering services like Contact Center as a Service (CCaaS), full-service call center outsourcing, and unified hosted communications. The company helps enterprises manage customer support operations through cloud-based models, enabling scalability, cost savings, and improved efficiency. They focus on sectors like call centers and notifications, serving businesses with real-time alerts and process optimization to enhance customer satisfaction and operational performance.
Who are the top competitors of xtDirect?
xtDirect's top competitors include Quess, Datamatics and TaskUs.
What products or services does xtDirect offer?
xtDirect offers Contact Center as a Service (CCaaS), Full Service Call Center Outsourcing, Unified Hosted Communications, and Mass Notifications.