About Auto Labs
Auto Labs is a company based in Austin (United States) founded in 2017 by Adeel Ali and Daniel Gonzales was acquired by Kenect in March 2025. Auto Labs offers products and services including SophiCX Service Suite, Sophà Voice, Video, and Recall Mining. Auto Labs operates in a competitive market with competitors including Braze, Capillary Technologies, Gupshup, CleverTap and MoEngage, among others.
- Headquarter Austin, United States
- Founders Adeel Ali, Daniel Gonzales
- SectorsTechnology
- Phone•••• ••••
- Website autolabs.io
- Social LinkedIn X Facebook
- Acquired by Kenect (Mar 2025)
Products & Services of Auto Labs
Auto Labs offers a comprehensive portfolio of products and services, including SophiCX Service Suite, Sophí Voice, Video, and Recall Mining.
Automated omni-channel communication for automotive marketing.
AI-powered system for transcribing and handling customer calls.
High-definition video for service check-ins and inspections.
Targets customers with recalls to boost revenue and loyalty.
Investors in Auto Labs
Auto Labs has secured backing from 1 investor. Prominent investors backing the company include Kenect.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Text-based customer engagement and reputation management are offered to businesses. | 2017 | kenect.com | Pleasant Grove, United States |
Investor details for Auto Labs
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People of Auto Labs
3 people are tracked at Auto Labs (2 in leadership, 1 in team).
| Name | Role | Group |
|---|---|---|
Adeel Ali | Co-Founder | Leadership |
Daniel Gonzales | Co-Founder & CEO | Leadership |
Chelsea Gonzales ☁️🦄 | Customer Success Manager | Team |
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Timeline of Auto Labs
2 dated milestones of Auto Labs across 8 years, from founding to its latest funding, stage changes and deals.
- Founded Auto Labs is founded.
- Exit Acquired by Kenect.
Competitors of Auto Labs
Auto Labs operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Braze, Capillary Technologies, Gupshup, CleverTap and MoEngage, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| braze.com | 2011 | New York, United States | $175.45M | 1,548 | AI-based omnichannel customer engagement solutions are delivered to businesses. | |
| capillarytech.com | 2008 | Bengaluru, India | $239.1M | – | AI-powered loyalty management software is offered for enterprises. | |
| gupshup.io | 2004 | San Francisco, United States | $544.34M | 935 | Tools for customer engagement across multiple channels are provided. | |
| clevertap.com | 2013 | San Francisco, United States | $181.6M | 472 | Cloud-based customer engagement platform for messaging and analytics is utilized. | |
| moengage.com | 2014 | Bengaluru, India | $181.27M | 670 | Cross-channel customer engagement software is delivered through a cloud platform. | |
| blueshift.com | 2014 | San Francisco, United States | $68.2M | 46 | AI-driven platform for unifying customer data and automating personalized marketing. | |
| airship.com | 2009 | Portland, United States | $145.2M | 32 | Customer engagement platform is utilized for enterprise brand interactions. | |
| moxo.com | 2012 | Cupertino, United States | $20M | 96 | Enterprise collaboration and workflow management platform is offered. | |
| marketo.com | 2006 | San Jose, United States | $98.4M | 931 | A cloud-based marketing automation platform is provided for businesses. | |
| channel.io | 2014 | Seoul, South Korea | $17.11M | – | AI and SaaS-based CRM solutions are offered to online retailers. |
Detailed competitors of Auto Labs
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Latest news on Auto Labs
Complete news archive for Auto Labs
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Similar companies to Auto Labs
10 companies that operate in the same segment as Auto Labs (Collaboration & Community Tools), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI-powered platform manages marketing creatives and customer journeys. | 1982 | San Jose, California, United States | – | USD 23.77 B | 30,710 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 1,531 | |
Product experience is managed through cloud-based analytics and feedback tools. | 2013 | Raleigh, North Carolina, United States | USD 468.19 M | – | – | |
Automated usability testing and feedback for mobile experiences is provided. | 2007 | San Francisco, California, United States | USD 148.5 M | USD 21.68 M | 557 | |
A cloud-based platform is utilized for creating customizable surveys. | 1999 | Palo Alto, California, United States | USD 694 M | – | – | |
AI-powered loyalty management software is offered for enterprises. | 2008 | Bengaluru, Karnataka, India | USD 239.1 M | USD 78.34 M | 571 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 872.56 M | USD 838.81 M | 4,400 | |
Real-time communication and conversational AI solutions are provided by Agora. | 2014 | Guangzhou, Guangdong, China | USD 55 M | USD 141.43 M | 608 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 |
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Frequently Asked Questions about Auto Labs
Auto Labs was founded in 2017.
Auto Labs is headquartered in Austin, United States. It is registered at Austin, Texas, United States.
Daniel Gonzales is the current CEO of Auto Labs. They have also founded this company.
Annual revenue of Auto Labs is $1.08M as on Dec 31, 2021.
Auto Labs was founded in 2017 in Austin, United States. An AI-enabled virtual agent is offered by the company for the automobile sector. The bot, known as Ruby, is employed for sales and customer service functions. Deployment options include integration with existing websites, Facebook Messenger, and SMS services. Operations focus on enhancing interactions within the automotive field.
Auto Labs's top competitors include Capillary Technologies, MoEngage and Blueshift.
Auto Labs offers SophiCX Service Suite, Sophà Voice, Video, and Recall Mining.
Auto Labs has 1 investor. Key investors include Kenect.
Yes. Auto Labs was acquired by Kenect in March 2025.