About Auto Labs
Auto Labs is a company based in Austin (United States) founded in 2017 by Adeel Ali and Daniel Gonzales was acquired by Kenect in March 2025.. Auto Labs offers products and services including SophiCX Service Suite, Sophí Voice, Video, and Recall Mining. Auto Labs operates in a competitive market with competitors including Braze, Capillary Technologies, Gupshup, CleverTap and MoEngage, among others.
- Headquarter Austin, United States
- Founders Adeel Ali, Daniel Gonzales
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Sectors
Technology
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Phone
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Website
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Social
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Products & Services of Auto Labs
Auto Labs offers a comprehensive portfolio of products and services, including SophiCX Service Suite, Sophí Voice, Video, and Recall Mining. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Automated omni-channel communication for automotive marketing.
AI-powered system for transcribing and handling customer calls.
High-definition video for service check-ins and inspections.
Targets customers with recalls to boost revenue and loyalty.
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Funding Insights of Auto Labs
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
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Investors in Auto Labs
Auto Labs has secured backing from 1 investor. Prominent investors backing the company include Kenect. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Text-based customer engagement and reputation management are offered to businesses.
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Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Venture capital is directed toward companies in multiple sectors.
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Investments & Acquisitions by Auto Labs
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Auto Labs
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Auto Labs Comparisons
Competitors of Auto Labs
Auto Labs operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Braze, Capillary Technologies, Gupshup, CleverTap and MoEngage, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
AI-based omnichannel customer engagement solutions are delivered to businesses.
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AI-powered loyalty management software is offered for enterprises.
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| domain | founded_year | HQ Location |
Tools for customer engagement across multiple channels are provided.
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Cloud-based customer engagement platform for messaging and analytics is utilized.
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Cross-channel customer engagement software is delivered through a cloud platform.
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| domain | founded_year | HQ Location |
AI-driven platform for unifying customer data and automating personalized marketing.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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App based platform offering on demand delivery and ride-hailing services
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Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Auto Labs
Frequently Asked Questions about Auto Labs
When was Auto Labs founded?
Auto Labs was founded in 2017.
Where is Auto Labs located?
Auto Labs is headquartered in Austin, United States. It is registered at Austin, Texas, United States.
Who is the current CEO of Auto Labs?
Daniel Gonzales is the current CEO of Auto Labs. They have also founded this company.
What is the annual revenue of Auto Labs?
Annual revenue of Auto Labs is $1.08M as on Dec 31, 2021.
What does Auto Labs do?
Auto Labs was founded in 2017 in Austin, United States. An AI-enabled virtual agent is offered by the company for the automobile sector. The bot, known as Ruby, is employed for sales and customer service functions. Deployment options include integration with existing websites, Facebook Messenger, and SMS services. Operations focus on enhancing interactions within the automotive field.
Who are the top competitors of Auto Labs?
Auto Labs's top competitors include Capillary Technologies, MoEngage and Blueshift.
What products or services does Auto Labs offer?
Auto Labs offers SophiCX Service Suite, Sophí Voice, Video, and Recall Mining.
Who are Auto Labs's investors?
Auto Labs has 1 investor. Key investors include Kenect.