About BoldDesk
BoldDesk is a company based in Morrisville (United States) founded in 2006. It operates as a SaaS and B2B. BoldDesk offers products and services including Ticketing System, Live Chat, Omnichannel Inbox, Knowledge Base, and AI Copilot. BoldDesk operates in a competitive market with competitors including Bloomfire, Guru, Solvvy, Stravito and Zingtree, among others.
Products & Services of BoldDesk
BoldDesk offers a comprehensive portfolio of products and services, including Ticketing System, Live Chat, Omnichannel Inbox, Knowledge Base, and AI Copilot.
Manages end-to-end customer tickets for efficient resolutions.
Enables real-time customer assistance on websites and apps.
Unifies email, WhatsApp, and social media for seamless interactions.
Offers a central repository for customer self-help resources.
Reduces support volume using AI for task automation and efficiency.
Apps and channels of BoldDesk
BoldDesk publishes 2 mobile apps with over 1K+ downloads; its YouTube channel BoldDesk has 39.1K subscribers and 30 videos.
Videos from BoldDesk
The most watched videos on BoldDesk's YouTube channel, BoldDesk (39.1K subscribers). Click a video to play it here.
More on BoldDesk.
Competitors of BoldDesk
BoldDesk operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Bloomfire, Guru, Solvvy, Stravito and Zingtree, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| bloomfire.com | 2010 | Austin, United States | $32.85M | 27 | Cloud-based platform for knowledge management and team collaboration is provided. | |
| getguru.com | 2013 | Philadelphia, United States | $68.05M | 154 | Knowledge is captured and shared through expert-created cards. | |
| solvvy.com | 2013 | Palo Alto, United States | $16.5M | – | Web Data Intelligence | |
| stravito.com | 2017 | Stockholm, Sweden | $23.26M | – | Cloud-based knowledge management and predictive analytics solutions are provided. | |
| zingtree.com | 2014 | Larkspur, United States | $15M | 20 | Cloud-based knowledge management platform is utilized for building interactive troubleshooters. | |
| zoominsoftware.com | 2015 | Tel Aviv, Israel | $66M | 5 | Product content publishing and analytics platform for improving customer experience | |
| shelf.io | 2016 | Stamford, United States | $59.39M | – | Cloud-based platform for knowledge management and content curation is offered. | |
| moduleq.com | 2011 | Cupertino, United States | $23.66M | 21 | AI-based task prioritization engine and chatbot developed for enterprises. | |
| b2x.com | 2008 | Munich, Germany | $34.39M | 92 | Customer care solutions for electronic device repairs are managed globally. |
Detailed competitors of BoldDesk
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- Full competitor set
- Operating metrics
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Web traffic of BoldDesk
Websites that share an audience with BoldDesk (bolddesk.com).
Websites whose visitors overlap most with BoldDesk. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| levity.ai | 99% | 25.1K | #931,277 | View details | |
| invgate.com | 98% | 374K | #158,600 | View details | |
| hiverhq.com | 90% | 281.9K | #184,122 | View details | |
| gainsight.com | 90% | 156.1K | #280,698 | View details | |
| quixy.com | 89% | 96.5K | #397,340 | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
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All 36 similar websites and full traffic analytics for BoldDesk
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 36 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Similar companies to BoldDesk
10 companies that operate in the same segment as BoldDesk (Enterprise Workflow & Process Management), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
AI-based platform for secure collaboration and content management is utilized. | 2005 | Redwood City, California, United States | USD 692.63 M | USD 1.18 B | 2,810 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 872.56 M | USD 838.81 M | 4,400 | |
Cloud-based low-code platform enables application development and automation. | 1999 | Reston, Virginia, United States | USD 47.5 M | USD 726.94 M | 2,029 | |
Cloud and AI based low code workflow and app development platform | 2013 | San Francisco, California, United States | USD 1.35 B | – | – | |
Digital adoption platform is provided for software optimization. | 2011 | San Francisco, California, United States | USD 307.5 M | USD 10.51 M | – | |
SaaS-based workflow and task management solution provider | 2015 | San Francisco, California, United States | USD 148.74 M | – | – | |
SaaS-driven solutions for fitness business management are offered. | 1986 | New York, New York, United States | – | USD 785.01 M | 3,020 | |
Cloud-based process mining and execution management software is offered. | 2011 | Munchen, Bayern, Germany | USD 1.77 B | USD 5.27 M | 114 | |
Provider of integrated back-office solutions across finance, accounting, HR, compliance, and staffing | 2002 | Gurugram, Haryana, India | USD 28.49 M | – | – | |
Cloud-based business process management software | 2005 | Bochum, North Rhine-westphalia, Germany | USD 34 M | – | 107 |
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Frequently Asked Questions about BoldDesk
BoldDesk was founded in 2006.
BoldDesk is headquartered in Morrisville, United States.
BoldDesk, by Syncfusion Inc., is a platform that delivers customer service software with features such as ticketing systems, live chat, omnichannel inboxes, and knowledge bases to manage inquiries. It automates workflows, integrates with apps, and serves businesses across industries like SaaS, e-commerce, and finance. The software enhances efficiency through AI tools and analytics, supporting startups to enterprises in resolving customer issues.
BoldDesk offers Ticketing System, Live Chat, Omnichannel Inbox, Knowledge Base, and AI Copilot.
BoldDesk operates through Syncfusion Inc..
Yes. BoldDesk publishes BoldDesk and 1 more app, with over 1,000 downloads.