About Hiver
Hiver is a company based in San Jose (United States) founded in 2011 by Nitesh Nandy and Niraj Ranjan Rout. Hiver has raised $46.25 million across 6 funding rounds from investors including Angel List, Wellfound and Kae Capital. The company has 149 employees as of April 01, 2024. Hiver offers products and services including Omnichannel Inbox, Live Chat, Knowledge Base, and Workflow Automation. Hiver operates in a competitive market with competitors including Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
- Headquarter San Jose, United States
- Employees 149 as on 01 Apr, 2024
- Founders Nitesh Nandy, Niraj Ranjan Rout
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Sectors
Technology
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Email
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Phone
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Website
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Social
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- Legal Name Grexit Software Private Limited
- Date of Incorporation 18 Nov, 2010
- Jurisdiction Bangalore, Karnataka, India
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Annual Revenue
$6.73 M (USD)79.87as on Mar 31, 2023
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Net Profit
$668.82 K (USD)78.7as on Mar 31, 2023
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EBITDA
$992.98 K (USD)80.57as on Mar 31, 2023
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Total Equity Funding
$46.25 M (USD)
in 6 rounds
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Latest Funding Round
$20.12 M (USD), Series B
Sep 29, 2022
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Investors
Angel List
& 8 more
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Employee Count
149
as on Apr 01, 2024
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Products & Services of Hiver
Hiver offers a comprehensive portfolio of products and services, including Omnichannel Inbox, Live Chat, Knowledge Base, and Workflow Automation.
Centralizes email, chat, and other channels for customer support.
Provides AI-powered chat for instant website visitor interactions.
Offers resources to deflect routine customer queries.
Automates task routing and integrations for team collaboration.
People of Hiver
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Funding Insights of Hiver
Hiver has successfully raised a total of $46.25M across 6 strategic funding rounds. The most recent funding activity was a Series B round of $20.12 million completed in September 2022. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
Investors in Hiver
Hiver has secured backing from 9 investors, including venture fund, institutional, and angel investors. Prominent investors backing the company include Angel List, Wellfound and Kae Capital.
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Investments in early-stage technology companies are made by Kalaari Capital.
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Early-stage investing in tech startups in India.
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B2B enterprise SaaS investments are managed by K1 Investment Management.
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Investor details for Hiver
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Investments & Acquisitions by Hiver
Investment portfolio details for Hiver
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- Transaction dates
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Financial Statements - Hiver
Detailed financials for Hiver
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Hiver Comparisons
Peer comparison for Hiver
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- Named peers
- Headcount comparison
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- Operating benchmarks
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Competitors of Hiver
Hiver operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
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Cloud-based omnichannel communication and customer engagement platform is utilized.
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Cloud-based omnichannel customer experience and contact center solutions are delivered.
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Cloud-based business process management suite solutions are delivered.
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Cloud-based unified communication solutions including voice and video are provided.
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Cloud-based customer experience management software is provided for brands.
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Cloud-based unified communication software is delivered for businesses.
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Detailed competitors of Hiver
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Latest news on Hiver
Complete news archive for Hiver
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Frequently Asked Questions about Hiver
Hiver was founded in 2011.
Hiver is headquartered in San Jose, United States. It is registered at San Jose, California, United States.
Niraj Ranjan Rout is the current CEO of Hiver. They have also founded this company.
Hiver is a funded company, having raised a total of $46.25M across 6 funding rounds to date.
As of Apr 01, 2024, the latest employee count at Hiver is 149.
Annual revenue of Hiver is $6.73M as on Mar 31, 2023.
Email collaboration tools for sales and project management. The platform turns email inbox into a collaboration tool to help support, sales, project management, recruitment, and operations teams collaborate efficiently from their inbox. It offers shared labels in Gmail to share useful emails and attachments, assign tasks, and track status on support and sales queries. Shared Email Archive to which a team can add email conversations that can also integrate with Gmail Labels to automate archival and sharing of important emails. It is integrated with Google Apps and is available on the Google Apps marketplace.
Hiver's top competitors include Twilio, Genesys and Freshworks.
Hiver offers Omnichannel Inbox, Live Chat, Knowledge Base, and Workflow Automation.
Hiver has 9 investors. Key investors include Angel List, Wellfound, Kae Capital, Morpheus Gang, and Kalaari Capital.