About Call 2 Connect
Call 2 Connect is a company based in Mumbai (India) founded in 2003 was acquired by Route Mobile in May 2017. It operates as a Professional Services, and Managed Services. The company has 35 employees as of April 03, 2024. Call 2 Connect offers products and services including Business Process Outsourcing, Call Centre Services, and Consulting Services. Call 2 Connect operates in a competitive market with competitors including Genpact, Datamatics, Quess, Sutherland and TaskUs, among others.
- Headquarter Mumbai, India
- Employees 35 as on 03 Apr, 2024
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Sectors
Business Services
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Phone
*********
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Website
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Social
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- Legal Name Call 2 Connect
- Date of Incorporation 03 Jun, 2003
- Jurisdiction Mumbai, Maharashtra, India
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Annual Revenue
$6.19 M (USD)34.31as on Mar 31, 2024
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Net Profit
$363.59 K (USD)141.57as on Mar 31, 2024
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EBITDA
$1.36 M (USD)847.14as on Mar 31, 2024
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Latest Funding Round
- Investors
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Employee Count
35
as on Apr 03, 2024
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Acquired by
Route Mobile
(May 09, 2017)
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Products & Services of Call 2 Connect
Call 2 Connect offers a comprehensive portfolio of products and services, including Business Process Outsourcing, Call Centre Services, and Consulting Services. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Services are provided for business process management needs.
Voice and non-voice support are offered to clients.
Expert consultancy is delivered for various business needs.
Funding Insights of Call 2 Connect
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Call 2 Connect
Call 2 Connect has secured backing from 1 investor, including institutional investors. Prominent investors backing the company include Route Mobile. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Cloud-based CPaaS solutions are delivered for customer engagement.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Call 2 Connect
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Call 2 Connect
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Call 2 Connect Comparisons
Competitors of Call 2 Connect
Call 2 Connect operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Genpact, Datamatics, Quess, Sutherland and TaskUs, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Provider of end-to-end business process outsourcing services
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| domain | founded_year | HQ Location |
Cloud-based text analytics and cognitive automation services are provided.
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| domain | founded_year | HQ Location |
Provider of outsourcing and business services
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| domain | founded_year | HQ Location |
Business process and technology management services are provided globally.
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| domain | founded_year | HQ Location |
Provider of customer care and back office support services for multiple sectors
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| domain | founded_year | HQ Location |
Electricity generation and distribution are provided in eastern India.
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| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Call 2 Connect
Frequently Asked Questions about Call 2 Connect
When was Call 2 Connect founded?
Call 2 Connect was founded in 2003.
Where is Call 2 Connect located?
Call 2 Connect is headquartered in Mumbai, India. It is registered at Mumbai, Maharashtra, India.
How many employees does Call 2 Connect have?
As of Apr 03, 2024, the latest employee count at Call 2 Connect is 35.
What is the annual revenue of Call 2 Connect?
Annual revenue of Call 2 Connect is $6.19M as on Mar 31, 2024.
What does Call 2 Connect do?
Call 2 Connect is established as a prominent provider of Information Technology Enabled Services (ITES) and Business Process Outsourcing (BPO) solutions in India. Services are offered across various domains including customer support, back office operations, and consultancy. The company operates through a network of offices in multiple cities, serving over 75 clients in sectors such as Telecom, Banking, Healthcare, Insurance, Retail, and more. Comprehensive business process management solutions are delivered with a focus on operational excellence and deep domain expertise.
Who are the top competitors of Call 2 Connect?
Call 2 Connect's top competitors include Quess, Datamatics and TaskUs.
What products or services does Call 2 Connect offer?
Call 2 Connect offers Business Process Outsourcing, Call Centre Services, and Consulting Services.
Who are Call 2 Connect's investors?
Call 2 Connect has 1 investor. Key investors include Route Mobile.
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