About Call 2 Connect
Call 2 Connect is a Business Services company based in Mumbai (India) founded in 2003, and was acquired by Route Mobile in May 2017. Voice and non-voice support, plus consultancy services, are offered. It operates on a Professional Services and Managed Services model. The company has 799 employees. Its Indian entity Call 2 Connect India Private Limited reported revenue of ₹85.07 Cr. Call 2 Connect offers products and services including Business Process Outsourcing, Call Centre Services, and Consulting Services. Its focus areas include Technology, IT Services and Business Process Outsourcing. Its competitors include Datamatics, Quess and CESC; 1 of its 3 listed competitors has raised funding.
Company details
Call 2 Connect is established as a prominent provider of Information Technology Enabled Services (ITES) and Business Process Outsourcing (BPO) solutions in India. Services are offered across various domains including customer support, back office operations, and consultancy. The company operates through a network of offices in multiple cities, serving over 75 clients in sectors such as Telecom, Banking, Healthcare, Insurance, Retail, and more. Comprehensive business process management solutions are delivered with a focus on operational excellence and deep domain expertise.
- Headquarters Mumbai, India
- Employees 799
- Stage Acquired
- SectorsBusiness Services
- Phone•••• ••••
- Website call2connect.co.in
- Social LinkedIn Facebook Instagram
- Acquired by Route Mobile (May 2017)
- Legal Name Call 2 Connect
- Date of Incorporation 03 Jun, 2003
- Jurisdiction Mumbai, Maharashtra, India
- Annual Revenue₹85.07 Cr
FY 2026 · +19% YoY
- Net Loss-₹3.61 Cr
FY 2026 · -4% margin
- EBITDA₹5.57 Cr
FY 2026 · 7% margin
- Investors
- Employee Count799
- Acquired byRoute Mobile
(May 2017)
Associated legal entities of Call 2 Connect
Call 2 Connect is associated with 2 registered companies on The Company Check; the primary company is Call 2 Connect India Private Limited. Each company page carries the filings, financials, charges and directors of that entity.
| Legal entity | Status | Incorporated | Registered in | Revenue (FY 2026) | Employees | Directors | Company page |
|---|---|---|---|---|---|---|---|
| Call 2 Connect India Private Limited CIN U72900MH2003PTC140693 | Active | 03 Jun 2003 | Mumbai, Maharashtra | ₹85.1 Cr | 35 | 3 | View details |
| Route Mobile Limited Listed CIN L72900MH2004PLC146323 | Active | 14 May 2004 | Mumbai, Maharashtra | ₹4,462 Cr | 324 | 10 | View details |
Products & Services of Call 2 Connect
Call 2 Connect offers a comprehensive portfolio of products and services, including Business Process Outsourcing, Call Centre Services, and Consulting Services.
Services are provided for business process management needs.
Voice and non-voice support are offered to clients.
Expert consultancy is delivered for various business needs.
Investors in Call 2 Connect
Call 2 Connect has secured backing from 1 investor, including institutional investors. Prominent investors backing the company include Route Mobile.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Cloud-based CPaaS solutions are delivered for customer engagement. | 2004 | routemobile.com | Mumbai, India |
Investor details for Call 2 Connect
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Board of directors of Call 2 Connect India Private Limited (Call 2 Connect)
Call 2 Connect India Private Limited is the primary company behind Call 2 Connect. The boards of the 2 registered companies of Call 2 Connect currently have 9 directors; the longest-serving is Rajdip Kumar Chandrakant Gupta, appointed in 2004. 33 earlier directors have ceased.
| Director | Designation | Appointed | Tenure | Entity |
|---|---|---|---|---|
| Rajdip Kumar Chandrakant Gupta DIN 01272947 | Managing Director | 15 May 2004 | 22 yrs 5 mo | Route Mobile Limited |
| Harita Gupta DIN 01719806 | Director | 08 May 2024 | 2 yrs 6 mo | Route Mobile Limited |
| Prakash Sunder Advani DIN 05322952 | Director | 08 May 2024 | 2 yrs 6 mo | Route Mobile Limited |
| Anil Kumar Chanana DIN 00466197 | Director | 08 May 2024 | 2 yrs 6 mo | Route Mobile Limited |
| Rajeshwar Singh Gill DIN 10880837 | Additional Director | 14 Jan 2025 | 1 yr 9 mo | Call 2 Connect India Private Limited |
| Jan Desire G Van Acoleyen DIN 11039188 | Director | 16 Apr 2025 | 1 yr 6 mo | Route Mobile Limited |
| Elsa Shibu DIN 11142337 | Additional Director | 26 Jun 2025 | 1 yr 4 mo | Call 2 Connect India Private Limited |
| Shefali Arun Sharma DIN 11143555 | Additional Director | 26 Jun 2025 | 1 yr 4 mo | Call 2 Connect India Private Limited |
| Ugur Seckin Arikan DIN 11496476 | Director | 22 Jan 2026 | 9 mo | Route Mobile Limited |
Financials of Call 2 Connect
Figures of Call 2 Connect India Private Limited, the primary company behind Call 2 Connect, for FY 2026. Revenue was ₹85.07 Cr (+19% year on year). Net loss was -₹3.61 Cr (-4% margin). EBITDA was ₹5.57 Cr (7% margin). Revenue has grown at a compounded annual rate of +29% over three years and +26% over five years.
- ₹85.07 CrRevenue · FY 2026 · +19% YoY
- -₹3.61 CrNet loss · -4% margin
- ₹5.57 CrEBITDA · 7% margin
- ₹21.9 LakhPaid-up capital
- 35Employees (provident fund records)
- +29%Revenue CAGR, 3 years
- +26%Revenue CAGR, 5 years
Balance sheet, profit and loss, cash flow and ratios of Call 2 Connect India Private Limited are on its company page.
Detailed financial statements for Call 2 Connect
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Timeline of Call 2 Connect
2 dated milestones of Call 2 Connect across 14 years, from founding to its latest funding, stage changes and deals.
- Founded Call 2 Connect is founded.
- Exit Acquired by Route Mobile.
Competitors of Call 2 Connect
Call 2 Connect has 3 listed competitors in our database, 1 of them funded. They include Datamatics, Quess and CESC.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| datamatics.com | 1975 | Mumbai, India | $3M | 5,875 | Cloud-based text analytics and cognitive automation services are provided. | |
| quesscorp.com | 2007 | Bengaluru, India | 1,860 | Provider of outsourcing and business services | ||
| cesc.co.in | 1879 | Kolkata, India | 6,320 | Electricity generation and distribution are provided in eastern India. |
Detailed competitors of Call 2 Connect
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Top companies in Business Process Outsourcing (BPO)
3 companies that operate in the same segment as Call 2 Connect (Business Process Outsourcing (BPO)) in India, ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Provider of outsourcing and business services | 2007 | Bengaluru, Karnataka, India | USD 1.63 B | 299 | ||
Cloud-based text analytics and cognitive automation services are provided. | 1975 | Mumbai, Maharashtra, India | USD 3 M | USD 217.77 M | 5,560 | |
Electricity generation and distribution are provided in eastern India. | 1879 | Kolkata, West Bengal, India | USD 2.03 B | 5,688 |
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Related news about Call 2 Connect
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Frequently Asked Questions about Call 2 Connect
Call 2 Connect was founded in 2003.
Call 2 Connect is headquartered in Mumbai, India. It is registered at Mumbai, Maharashtra, India.
Call 2 Connect has 799 employees.
The primary company behind Call 2 Connect, Call 2 Connect India Private Limited, reported revenue of ₹85.07 Cr for FY 2026, up 19% year on year.
Call 2 Connect is established as a prominent provider of Information Technology Enabled Services (ITES) and Business Process Outsourcing (BPO) solutions in India. Services are offered across various domains including customer support, back office operations, and consultancy. The company operates through a network of offices in multiple cities, serving over 75 clients in sectors such as Telecom, Banking, Healthcare, Insurance, Retail, and more. Comprehensive business process management solutions are delivered with a focus on operational excellence and deep domain expertise.
Call 2 Connect's top competitors include Quess, Datamatics and CESC.
Call 2 Connect offers Business Process Outsourcing, Call Centre Services, and Consulting Services.
Call 2 Connect has 1 investor. Key investors include Route Mobile.
Call 2 Connect is associated with 2 legal entities: Call 2 Connect India Private Limited, Route Mobile Limited.
Yes. Call 2 Connect was acquired by Route Mobile in May 2017.
The legal entities of Call 2 Connect currently have 12 directors, including Rajdip Kumar Chandrakant Gupta, Suresh Dhau Jankar, Tushar Agnihotri and others.