About CareAR
CareAR is a Technology company based in Austin (United States) founded in 1999 by Sam Waicberg and Chetan Gandhi, and was acquired by Xerox in January 2021. It operates as a provider of augmented reality based visual support solution. CareAR has raised $10 million across 1 funding round from investors including ServiceNow and Xerox. Its chief executive is Sam Waicberg. CareAR offers products and services including CareAR Assist, CareAR Instruct, and CareAR Experience Builder. Its focus areas include High Tech, Augmented Reality, Applications and Industrial. Its legal entity is CAREAR HOLDING LLC. Its competitors include Atheer, Librestream, Scope AR, Help Lightning and Augmentir and 4 more; 9 of its 9 listed competitors have raised funding.
Company details
Provides augmented reality-based visual support solution. It allows users to connect with an available expert for real-time guidance in a superimposed environment and enables to see what customers, employees, or field staff sees through live video. Also enables users to visually collaborate using digital AR tools for enhancing remote assistance guidance and supports the capturing recording content to share with support teams. The company offers platform for field services, customer services and IT service management applications.
- Total Equity Funding$10M (USD)
in 1 rounds
- Latest Funding Round$10M (USD), Series A
Sep 2021
- InvestorsServiceNow
& 1 more
- Acquired byXerox
(Jan 2021)
Products & Services of CareAR
CareAR offers a comprehensive portfolio of products and services, including CareAR Assist, CareAR Instruct, and CareAR Experience Builder.
Enables remote visual assistance for quick issue resolution.
Delivers step-by-step AR instructions for technicians and training.
Facilitates no-code building of interactive digital workflows.
Apps and channels of CareAR
its YouTube channel CareAR has 347 subscribers and 30 videos.
Videos from CareAR
The most watched videos on CareAR's YouTube channel, CareAR (347 subscribers). Click a video to play it here.
More on CareAR.
Funding Insights of CareAR
CareAR has successfully raised a total of $10M through 1 strategic funding round. The most recent funding activity was a Series A round of $10 million completed in September 2021. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $10M
- Total Rounds 1
- Last Round Series A β $10M
- First Round $10M
(Sep 2021)
- Investors Count 1
All 1 funding rounds of CareAR with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Sep 2021 | $10M | Series A | β | ServiceNow | β |
2 investors in total: 2 institutional.
Investors in CareAR
CareAR has secured backing from 2 investors, including institutional investors. Prominent investors backing the company include ServiceNow and Xerox.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Unified IT management is delivered through a cloud-based platform. | 2004 | servicenow.com | Santa Clara, United States | |
Digital document solutions are provided for office and business needs. | 1906 | xerox.com | Norwalk, United States |
Investor details for CareAR
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
People of CareAR
17 people are tracked at CareAR (8 in leadership, 9 in team).
| Name | Role | Group |
|---|---|---|
Sam Waicberg | Co-Founder & CEO | Leadership |
Chetan Gandhi | Co-Founder | Leadership |
Heather Crum | Sr. Director, Strategy | Leadership |
Kirk Pothos | President | Leadership |
Ami Barzelay | Director, Solutions Consulting | Leadership |
Jeremy Reitz | CTO | Leadership |
Abigail M. | Director, Customer Success | Leadership |
Thierry Lavialle | Head Of Solution Consulting | Leadership |
Vimal Naik | Senior Engineering Manager | Team |
Nahum Cohen | SVP of Customer Outcomes | Team |
Sara Bénichou | Customer Success Manager | Team |
Brigid Mulroy | Customer Success Manager | Team |
Patricia Ramos Garay | Customer Success Manager AR EMEA | Team |
Ann Burruto | SVP, Business Operations | Team |
Michele Mingotto | Global Strategic Accounts - Software & Innovation | Team |
Patti Teeter | Senior System Engineer | Team |
Prashank Mohan | Senior Devops Lead | Team |
Complete people profiles for CareAR
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
Verified entity values are shown only after access is granted.
Timeline of CareAR
3 dated milestones of CareAR across 22 years, from founding to its latest funding, stage changes and deals.
- Founded CareAR is founded.
- Exit Acquired by Xerox.
- Funding First funding round of $10.0M.
Competitors of CareAR
CareAR has 9 listed competitors in our database, 9 of them funded. They include Atheer, Librestream, Scope AR, Help Lightning and Augmentir, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| atheerair.com | 2012 | Santa Clara, United States | $36.83M | 31 | Augmented reality platform for enterprise applications is provided. | |
| librestream.com | 2003 | Winnipeg, Canada | $30.69M | – | On-site video collaboration solutions are delivered to service businesses. | |
| scopear.com | 2010 | San Francisco, United States | $11.82M | – | AR-based software for remote assistance support is provided. | |
| helplightning.com | 2009 | Birmingham, United States | $13.53M | 26 | Augmented reality solutions for remote collaboration are provided. | |
| augmentir.com | 2018 | Horsham, United States | $10.51M | – | Provider of a platform offering AR solutions for industrial front-line workers | |
| sightcall.com | 2008 | San Francisco, United States | $57.7M | 20 | Provider of a cloud-based visual collaboration platform | |
| techsee.com | 2015 | Tel Aviv, Israel | $53.5M | 5 | AI virtual agent for customer experience | |
| simulanis.com | 2013 | Delhi, India | $1.44M | 150 | Developer of virtual, augmented, and mixed reality training and productivity tools. | |
| daqri.com | 2010 | Los Angeles, United States | $15M | – | AR-based software for workforce productivity management is provided. |
Detailed competitors of CareAR
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of CareAR
The website of CareAR (carear.com) receives about 8.8K visits a month.
- Monthly visits8.8K
▲ 10.9% vs previous month
Websites whose visitors overlap most with CareAR. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| transperfectlegal.com | 100% | – | #1,439,325 | View details | |
| cassling.com | 99% | – | #2,869,938 | View details | |
| amygb.ai | 91% | 8.8K | #2,553,899 | View details | |
| thecyphere.com | 88% | 11.7K | #2,131,811 | View details | |
| northrow.com | 84% | 23.1K | #1,156,508 | View details |
Top companies in Augmented & Virtual Reality Solutions
10 companies that operate in the same segment as CareAR (Augmented & Virtual Reality Solutions), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Augmented reality mobile games are designed and developed. | 2011 | San Francisco, California, United States | USD 772.84 M | USD 166.77 K | – | |
Interactive STEM kits are provided for children's learning. | 2016 | Bengaluru, Karnataka, India | USD 35.81 M | USD 2.23 M | 138 | |
Hardware-based iPad games for children are developed. | 2013 | Palo Alto, California, United States | USD 36 M | – | 112 | |
Provider of AI and AR-based virtual makeup application solutions | 2014 | Taipei, Taiwan | USD 75 M | USD 69.15 M | 342 | |
Cloud-based augmented reality software is provided for construction professionals. | 2017 | London, England, United Kingdom | USD 34.49 M | USD 5.87 M | 77 | |
Provider of wearable heads-up display for industrial workers | 2016 | Vancouver, Washington, United States | USD 145.48 M | USD 1.11 M | 19 | |
Virtual reality headsets are provided for immersive professional applications. | 2016 | Helsinki, Finland | USD 149.39 M | – | – | |
Virtual world games are facilitated through an NFT-based platform. | 2017 | Buenos Aires, Argentina | USD 25 M | – | – | |
AR-based content management software is offered for 3D product experiences. | 2018 | Toronto, Ontario, Canada | USD 2.1 M | USD 1.53 M | – | |
VR-based home therapy systems are developed for symptom treatment. | 2016 | Brookline, Massachusetts, United States | USD 29 M | – | – |
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Related news about Carear
Complete news archive for CareAR
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Frequently Asked Questions about CareAR
CareAR was founded in 1999 and raised its 1st funding round 22 years after it was founded.
CareAR is headquartered in Austin, United States. It is registered at Austin, Texas, United States.
Sam Waicberg is the current CEO of CareAR. They have also founded this company.
CareAR is a funded company, having raised a total of $10M across 1 funding round to date. The company's 1st funding round was a Series A of $10M, raised on Sep 2021.
Provides augmented reality-based visual support solution. It allows users to connect with an available expert for real-time guidance in a superimposed environment and enables to see what customers, employees, or field staff sees through live video. Also enables users to visually collaborate using digital AR tools for enhancing remote assistance guidance and supports the capturing recording content to share with support teams. The company offers platform for field services, customer services and IT service management applications.
CareAR offers CareAR Assist, CareAR Instruct, and CareAR Experience Builder.
CareAR has 2 investors. Key investors include ServiceNow, and Xerox.
CareAR operates through Carear Holding Llc.
Yes. CareAR was acquired by Xerox in January 2021.

