DeskMoz

Jaipur, India Founded: 2006 • Age: 20 yrs
Offers outsourced customer support services including call and chat for businesses.

About DeskMoz

DeskMoz is a Business Services company based in Jaipur (India) founded in 2006. It offers outsourced customer support services including call and chat for businesses. It operates on a B2B and Outsourcing Services model in Business Services and Technology sectors. The company has 44 employees. Its Indian entity Activant Solutions Private Limited reported revenue of β‚Ή7.04 Cr. DeskMoz offers products and services including Call Center Outsourcing, Live Chat Outsourcing, and Email Support Outsourcing. Its focus areas include Professional Services, Outsourcing, Customer Service and BPO. Similar companies include Twilio, Genesys, Freshworks, Dialpad and Sprinklr and 4 more; 9 of its 9 listed similar companies have raised funding.

Company details

DeskMoz is a customer service outsourcing company based in Jaipur, India, specializing in 247 support through call, chat, email, and social media. They employ trained CX specialists to handle interactions for sectors like SaaS and e-commerce, ensuring data security and efficient operations. Clients receive tailored solutions with real-time dashboards and dedicated management for seamless engagement.

Key Metrics
  • Annual Revenue
    ₹7.04 Cr

    FY 2025 · +7% YoY

  • Net Profit
    ₹17.3 Lakh

    FY 2025 · 2% margin

  • EBITDA
    ₹27.6 Lakh

    FY 2025 · 4% margin

  • Employee Count
    44

Products & Services of DeskMoz

DeskMoz offers a comprehensive portfolio of products and services, including Call Center Outsourcing, Live Chat Outsourcing, and Email Support Outsourcing.

Call Center Outsourcing
Outsourcing Service

Delivers 24/7 phone support for customer inquiries and resolutions.

Live Chat Outsourcing
Outsourcing Service

Provides real-time chat support for website interactions.

Email Support Outsourcing
Outsourcing Service

Handles email queries with efficient response management.

Board of directors of Activant Solutions Private Limited (DeskMoz)

Activant Solutions Private Limited is the primary company behind DeskMoz. The board of Activant Solutions Private Limited currently have 2 directors; the longest-serving is Nishant Singhvi, appointed in 2020.

DirectorDesignationAppointedTenureEntity
Nishant Singhvi
DIN 08977857
Director01 Dec 20205 yrs 10 moActivant Solutions Private Limited
Ashish Kumar Biyani
DIN 08977856
Director01 Dec 20205 yrs 10 moActivant Solutions Private Limited

People of DeskMoz

25 people are tracked at DeskMoz (3 in leadership, 22 in team); the tracked headcount is 44.

NameRoleGroup
Co-FounderLeadership
Utsav Singh
Vp- GrowthLeadership
Sandeep Choudhary
Assistant Vice President OperationsLeadership
Saurabh Kumar
Process AssociateTeam
Dinesh Meena
Process AssociateTeam
Manish Kumar Bairwa
Process AssociateTeam
Hiren Gohel
Process AssociateTeam
Manonit Kumawat
Team Lead ManagerTeam
Mohit Jindal
Search Engine Optimization ExecutiveTeam
Dharmender Kumar
Process SpecialistTeam
Aayush Agarwal
Process AssociateTeam
Ezgi Bilici
Business Development ManagerTeam
Anshul Bagra
Operations ManagerTeam
Manoj Singh Chauhan
Manager - OperationsTeam
Akshay Sharma
Operations ManagerTeam
Prashant Yadav
Operations ManagerTeam
Rashid Ali
Team LeaderTeam
Lokesh Nagar
Web DeveloperTeam
Shreyash S.
Search Engine Optimization ExecutiveTeam
Ajay Chouhan
Sr. Process AssociateTeam

5 more people are available in the full profile.

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Financials of DeskMoz

Figures of Activant Solutions Private Limited, the primary company behind DeskMoz, for FY 2025. Revenue was ₹7.04 Cr (+7% year on year). Net profit was ₹17.3 Lakh (2% margin). EBITDA was ₹27.6 Lakh (4% margin). Revenue has grown at a compounded annual rate of +5% over three years.

  • ₹7.04 CrRevenue · FY 2025 · +7% YoY
  • ₹17.3 LakhNet profit · 2% margin
  • ₹27.6 LakhEBITDA · 4% margin
  • ₹1 LakhPaid-up capital
  • 44Employees (provident fund records)
  • +5%Revenue CAGR, 3 years

Balance sheet, profit and loss, cash flow and ratios of Activant Solutions Private Limited are on its company page.

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Detailed financial statements for DeskMoz

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Similar companies to DeskMoz

DeskMoz has 9 listed similar companies in our database, 9 of them funded. They include Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.

Company NameDomainFoundedHQ LocationTotal fundingEmployeesDescription
twilio.com2008San Francisco, United States$239.77M231
Cloud-based omnichannel communication and customer engagement platform is utilized.
genesys.com1990Daly, United States$2.98B651
Cloud-based omnichannel customer experience and contact center solutions are delivered.
freshworks.com2010San Mateo, United States$400.05M4,400
Cloud-based business process management suite solutions are delivered.
dialpad.com2011San Ramon, United States$475.91M119
Cloud-based unified communication solutions including voice and video are provided.
sprinklr.com2009New York, United States$578.5M3,589
Cloud-based customer experience management software is provided for brands.
avaya.com2000Durham, United States$400.88M1,337
Cloud-based unified communication software is delivered for businesses.
vonage.com2001Holmdel, United States$644.57M1,089
Provider of contact center business communication solutions
zendesk.com2007San Francisco, United States$89.1M63
Cloud-based customer service platform is offered for business engagement.
infobip.com2006London, United Kingdom$414.05M3,179
Cloud-based messaging and communication solutions are provided for enterprises.
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Web traffic of DeskMoz

The website of DeskMoz (deskmoz.com) receives about 4.1K visits a month.

  • Monthly visits
    4.1K

    ▼ 33.3% vs previous month

Top companies in Business Process Outsourcing (BPO)

10 companies that operate in the same segment as DeskMoz (Business Process Outsourcing (BPO)), ranked by their profile score on The Company Check.

CompanyDescriptionFoundedLocationTotal fundingRevenueEmployees
Provider of outsourcing and business services
2007Bengaluru, Karnataka, India–USD 1.63 B441,150
Cloud-based text analytics and cognitive automation services are provided.
1975Mumbai, Maharashtra, IndiaUSD 3 MUSD 211.78 M4,960
Provider of customer care and back office support services for multiple sectors
2008San Antonio, Texas, United StatesUSD 15 MUSD 1.18 B59,000
Provider of end-to-end business process outsourcing services
1997New York, New York, United States–USD 5.08 B140,000
Electricity generation and distribution are provided in eastern India.
1879Kolkata, West Bengal, India–USD 1.98 B5,690
Provider of revenue cycle management, BPO, IT, and finance and accounting services
2011Chennai, Tamil Nadu, IndiaUSD 3.9 MUSD 284.62 M17,503
Provider of data analytics, cloud management, and business process outsourcing services
1986Pune, Maharashtra, India–USD 6.06 B119,340
Business process and technology management services are provided globally.
1986Pittsford, New York, United StatesUSD 60 M––
Provider of business processes, change management, analytics, and data-driven insights services
2000Mumbai, Maharashtra, India–USD 438.8 M16,630
Provider of IT consulting and BPO services
1990Mumbai, Maharashtra, India–USD 1.49 B32,310
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Frequently Asked Questions about DeskMoz

DeskMoz was founded in 2006.

DeskMoz is headquartered in Jaipur, India. It is registered at Jaipur, Rajasthan, India.

DeskMoz has 44 employees.

The primary company behind DeskMoz, Activant Solutions Private Limited, reported revenue of β‚Ή7.04 Cr for FY 2025, up 7% year on year.

DeskMoz is a customer service outsourcing company based in Jaipur, India, specializing in 247 support through call, chat, email, and social media. They employ trained CX specialists to handle interactions for sectors like SaaS and e-commerce, ensuring data security and efficient operations. Clients receive tailored solutions with real-time dashboards and dedicated management for seamless engagement.

DeskMoz's top competitors include Twilio, Genesys and Freshworks.

DeskMoz offers Call Center Outsourcing, Live Chat Outsourcing, and Email Support Outsourcing.

DeskMoz operates through Activant Solutions Private Limited.

The legal entities of DeskMoz currently have 2 directors, including Nishant Singhvi, Ashish Kumar Biyani.

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