About DeskPRO
DeskPRO is a company based in London (United Kingdom) founded in 2001. DeskPRO has raised $25 million across 1 funding round from investors including Elsewhere Partners. DeskPRO offers products and services including Help Desk Software, Live Chat, and Automation Tools. DeskPRO operates in a competitive market with competitors including Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
- Total Equity Funding$25M (USD)
in 1 rounds
- Latest Funding Round$25M (USD), Series A
Jun 2024
- Investors
Products & Services of DeskPRO
DeskPRO offers a comprehensive portfolio of products and services, including Help Desk Software, Live Chat, and Automation Tools.
Platform for managing customer support tickets and interactions.
Tool for real-time engagement to resolve customer queries quickly.
Features that automate tasks to boost team efficiency and reduce costs.
Apps and channels of DeskPRO
its YouTube channel Deskpro has 74 subscribers and 14 videos.
Videos from DeskPRO
The most watched videos on DeskPRO's YouTube channel, Deskpro (74 subscribers). Click a video to play it here.
More on Deskpro.
Funding Insights of DeskPRO
DeskPRO has successfully raised a total of $25M through 1 strategic funding round. The most recent funding activity was a Series A round of $25 million completed in June 2024. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding $25M
- Total Rounds 1
- Last Round Series A — $25M
- First Round $25M
(Jun 2024)
- Investors Count 1
All 1 funding rounds of DeskPRO with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jun 2024 | $25M | Series A | – | Elsewhere Partners | – |
1 investors in total: 1 institutional.
Investors in DeskPRO
DeskPRO has secured backing from 1 investor, including venture fund investors. Prominent investors backing the company include Elsewhere Partners.
| Investor | Description | Founded Year | Domain | Location |
|---|---|---|---|---|
Geography-agnostic investments are made in growth-stage business software firms. | – | elsewhere.partners | Austin, United States |
Investor details for DeskPRO
The complete investor list, round-by-round participation and investor portfolios require an active premium plan.
- Complete investor list
- Round participation
- Investor portfolios
- Co-investor network
Verified entity values are shown only after access is granted.
Timeline of DeskPRO
2 dated milestones of DeskPRO across 23 years, from founding to its latest funding, stage changes and deals.
- Founded DeskPRO is founded.
- Funding First funding round of $25.0M.
Competitors of DeskPRO
DeskPRO operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Twilio, Genesys, Freshworks, Dialpad and Sprinklr, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| genesys.com | 1990 | Daly, United States | $2.98B | 651 | Cloud-based omnichannel customer experience and contact center solutions are delivered. | |
| freshworks.com | 2010 | San Mateo, United States | $872.56M | 4,400 | Cloud-based business process management suite solutions are delivered. | |
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| sprinklr.com | 2009 | New York, United States | $578.5M | 3,589 | Cloud-based customer experience management software is provided for brands. | |
| sinch.com | 2008 | Stockholm, Sweden | $12M | 7,286 | Provider of customer communications management platform | |
| avaya.com | 2000 | Durham, United States | $400.88M | 1,337 | Cloud-based unified communication software is delivered for businesses. | |
| vonage.com | 2001 | Holmdel, United States | $642.33M | 1,089 | Provider of contact center business communication solutions | |
| zendesk.com | 2007 | San Francisco, United States | $89.1M | 63 | Cloud-based customer service platform is offered for business engagement. |
Detailed competitors of DeskPRO
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of DeskPRO
The website of DeskPRO (deskpro.com) receives about 142.5K visits a month and ranks #243,312 among all websites worldwide, #5,621 in Programming and Developer Software.
- Monthly visits142.5K
▲ 10.8% vs previous month
- Unique visitors49.9K
per month
- Global rank#243,312
among all websites
- Category rank#5,621
Computers Electronics and Technology · Programming and Developer Software
- Bounce rate37%
- Pages per visit4.4
- Average visit3 min 10 sec
- DevicesDesktop 36% · Mobile 64%
Websites whose visitors overlap most with DeskPRO. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
helpspot.com | helpspot.com | 100% | – | #422,640 | – |
| kayako.com | 100% | 227.9K | #213,206 | View details | |
cerberusweb.com | cerberusweb.com | 95% | – | – | – |
| osticket.com | 89% | – | #234,856 | View details | |
readydesk.com | readydesk.com | 86% | – | – | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 40 similar websites and full traffic analytics for DeskPRO
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 40 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Latest news on Deskpro
Complete news archive for DeskPRO
Full article history, source details, and older brand coverage require an active premium plan.
- Full article archive
- Source and publication date
- Older coverage
- Brand-specific news history
Verified entity values are shown only after access is granted.
Similar companies to DeskPRO
10 companies that operate in the same segment as DeskPRO (Customer Experience & Support Software), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
Cloud-based omnichannel communication and customer engagement platform is utilized. | 2008 | San Francisco, California, United States | USD 239.77 M | USD 5.07 B | 5,540 | |
AI powered customer experience management software | 2001 | Pleasanton, California, United States | USD 344.39 M | USD 477.22 M | 1,531 | |
Cloud-based omnichannel customer experience and contact center solutions are delivered. | 1990 | Daly City, California, United States | USD 3.01 B | – | 651 | |
Cloud-based business process management suite solutions are delivered. | 2010 | San Mateo, California, United States | USD 872.56 M | USD 838.81 M | 4,400 | |
SaaS platform enables digital adoption and customer self-service. | 2013 | San Jose, California, United States | USD 265.51 M | USD 52.03 M | 836 | |
Cloud-based unified communication solutions including voice and video are provided. | 2011 | San Ramon, California, United States | USD 475.91 M | USD 4.12 M | 110 | |
Provider of AI and cloud based contact center suite solutions | 2001 | San Ramon, California, United States | USD 84.1 M | USD 1.15 B | 3,070 | |
Cloud and AI-based sales enablement platforms are provided for teams. | 2010 | San Diego, California, United States | USD 426.5 M | – | – | |
VoIP communication management is facilitated via a cloud-based enterprise platform. | 1999 | Raleigh, North Carolina, United States | USD 21.89 M | USD 753.82 M | 1,100 | |
Provider of customer communications management platform | 2008 | Stockholm, Sweden | USD 12 M | USD 2.94 B | 4,080 |
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Frequently Asked Questions about DeskPRO
DeskPRO was founded in 2001 and raised its 1st funding round 23 years after it was founded.
DeskPRO is headquartered in London, United Kingdom. It is registered at London, England, United Kingdom.
DeskPRO is a funded company, having raised a total of $25M across 1 funding round to date. The company's 1st funding round was a Series A of $25M, raised on Jun 2024.
DeskPRO was founded in 2001 in London, United Kingdom, and operates in the customer support software sector. Hosted and on-premise versions of a customized helpdesk ticketing system are offered, along with Android and iOS smartphone apps and SMS notifications. Integrated live chat software and a knowledgebase portal are included for support operations. Ticket assignment processes can be automated using business rules and SLAs.
DeskPRO's top competitors include Twilio, Genesys and Freshworks.
DeskPRO offers Help Desk Software, Live Chat, and Automation Tools.
DeskPRO has 1 investor. Key investors include Elsewhere Partners.
DeskPRO operates through Deskpro Ltd.
The website of DeskPRO receives about 143 thousand visits a month and ranks #243,312 among all websites worldwide.