About osTicket
osTicket is a company based in United States founded in 2005 by Peter Rotich. It operates as a B2B and Freemium. osTicket offers products and services including osTicket Software and Cloud-Hosted Solution. osTicket operates in a competitive market with competitors including Dialpad, Genesys, Freshworks, Twilio and Vonage, among others.
- Headquarter Louisiana, United States
- Founders Peter Rotich
- SectorsTechnology
- Website osticket.com
- Social Instagram YouTube
- Legal Name Enhancesoft
Products & Services of osTicket
osTicket offers a comprehensive portfolio of products and services, including osTicket Software and Cloud-Hosted Solution.
Platform for routing and managing customer support tickets via web and email.
Cloud service for easy customer support without local installation.
Apps and channels of osTicket
its YouTube channel osTicket has 654 subscribers and 25 videos.
Videos from osTicket
The most watched videos on osTicket's YouTube channel, osTicket (654 subscribers). Click a video to play it here.
More on osTicket.
People of osTicket
1 people are tracked at osTicket (1 in leadership).
| Name | Role | Group |
|---|---|---|
Peter Rotich | Founder, CEO | Leadership |
Complete people profiles for osTicket
Full employee and board profiles, team structure, tenure and professional contact details require an active premium plan.
- Full employee list
- Team structure
- Board tenure
- Professional contacts
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Competitors of osTicket
osTicket operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Dialpad, Genesys, Freshworks, Twilio and Vonage, among others.
| Company Name | Domain | Founded | HQ Location | Total funding | Employees | Description |
|---|---|---|---|---|---|---|
| dialpad.com | 2011 | San Ramon, United States | $475.91M | 119 | Cloud-based unified communication solutions including voice and video are provided. | |
| genesys.com | 1990 | Daly, United States | $2.98B | 651 | Cloud-based omnichannel customer experience and contact center solutions are delivered. | |
| freshworks.com | 2010 | San Mateo, United States | $872.56M | 4,400 | Cloud-based business process management suite solutions are delivered. | |
| twilio.com | 2008 | San Francisco, United States | $239.77M | 231 | Cloud-based omnichannel communication and customer engagement platform is utilized. | |
| vonage.com | 2001 | Holmdel, United States | $642.33M | 1,089 | Provider of contact center business communication solutions | |
| zendesk.com | 2007 | San Francisco, United States | $89.1M | 63 | Cloud-based customer service platform is offered for business engagement. | |
| avaya.com | 2000 | Durham, United States | $400.88M | 1,337 | Cloud-based unified communication software is delivered for businesses. | |
| sprinklr.com | 2009 | New York, United States | $578.5M | 3,589 | Cloud-based customer experience management software is provided for brands. | |
| infobip.com | 2006 | London, United Kingdom | $414.05M | 3,179 | Cloud-based messaging and communication solutions are provided for enterprises. |
Detailed competitors of osTicket
The full competitor set, operating metrics and side-by-side benchmarks require an active premium plan.
- Full competitor set
- Operating metrics
- Benchmarks
- Competitive positioning
Verified entity values are shown only after access is granted.
Web traffic of osTicket
Websites that share an audience with osTicket (osticket.com).
Websites whose visitors overlap most with osTicket. Affinity shows how closely the audiences match.
| Website | Domain | Audience affinity | Monthly visits | Global rank | Profile |
|---|---|---|---|---|---|
| otrs.com | 100% | 106.4K | #245,793 | View details | |
| kayako.com | 100% | 227.9K | #213,206 | View details | |
| hiverhq.com | 90% | 281.9K | #184,122 | View details | |
| deskpro.com | 89% | 142.5K | #243,312 | View details | |
| logicnow.com | 88% | – | – | View details | |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
| •••••••••• | ••••••.com | ••% | •.•M | #••••• | – |
All 16 similar websites and full traffic analytics for osTicket
The complete similar-websites list, audience overlap and engagement analytics require an active premium plan.
- 16 similar websites
- Audience overlap
- Engagement analytics
- Traffic by brand
Verified entity values are shown only after access is granted.
Similar companies to osTicket
10 companies that operate in the same segment as osTicket (PaaS & SaaS Platforms), ranked by their profile score on The Company Check.
| Company | Description | Founded | Location | Total funding | Revenue | Employees |
|---|---|---|---|---|---|---|
A cloud-based database-as-a-service platform is provided for application development. | 2007 | New York, New York, United States | USD 586.72 M | USD 2.46 B | 5,560 | |
Cloud-based identity management solutions are provided for enterprises. | 2002 | Denver, Colorado, United States | USD 136.89 M | USD 36.94 M | 821 | |
Cloud-based software for continuous application development and deployment. | 2013 | San Francisco, California, United States | USD 202.25 M | – | – | |
Cloud based integrated application development platform | 2011 | New York, New York, United States | USD 173.73 M | USD 901.43 M | 1,210 | |
Identity and access management solutions are provided for developers. | 2013 | Bellevue, Washington, United States | USD 332.75 M | – | – | |
AI-powered database service is provided for enterprise data management. | 2009 | Mountain View, California, United States | USD 251 M | USD 209.47 M | 792 | |
Cloud based database platform for enterprises | 2010 | Santa Clara, California, United States | USD 305 M | – | 422 | |
Saas based provider of integrated platform as a service solutions | 2007 | San Francisco, California, United States | USD 17 M | – | – | |
Cloud based open-source application backend development platform | 2020 | Singapore, Singapore | USD 1.15 B | – | – | |
Open-source business management software is developed with integrated modules. | 2005 | Louvain-la-neuve, Walloon Brabant, Belgium | USD 482.62 M | – | – |
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Frequently Asked Questions about osTicket
osTicket was founded in 2005.
osTicket is headquartered in United States. It is registered at Louisiana, United States.
Peter Rotich is the current CEO of osTicket. They have also founded this company.
osTicket is an open source platform designed for businesses to handle customer support tickets efficiently. It allows users to route inquiries from email, web forms, and APIs, featuring dashboards, ticket filters, and configurable help topics. The system helps scale customer service operations while improving user experiences, and it offers both self-hosted and cloud-hosted options. Based on implied references, it serves various industries through free and commercial support models.
osTicket's top competitors include Twilio, Genesys and Freshworks.
osTicket offers osTicket Software and Cloud-Hosted Solution.
osTicket operates through Enhancesoft.