About DutyBridge
DutyBridge is a company based in Berlin (Germany) founded in 2023. It operates as a SaaS, and B2B. DutyBridge offers products and services including DutyBridge App, Automated Threads Tracking, and In-thread Ticketing Management. DutyBridge operates in a competitive market with competitors including Sentisum, Simple Tickets, GuruSup, Tickday and EzeeDESK, among others.
- Headquarter Berlin, Germany
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Sectors
Technology
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Email
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Phone
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Website
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- Legal Name Grn Tech Solutions Ug
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Annual Revenue
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Products & Services of DutyBridge
DutyBridge offers a comprehensive portfolio of products and services, including DutyBridge App, Automated Threads Tracking, and In-thread Ticketing Management. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
App for automating Slack-based support tickets and assignments.
Tool to organize and track conversations into actionable requests.
Feature for managing tickets directly within Slack chats.
Funding Insights of DutyBridge
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investments & Acquisitions by DutyBridge
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - DutyBridge
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Dutybridge Comparisons
Competitors of DutyBridge
DutyBridge operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Sentisum, Simple Tickets, GuruSup, Tickday and EzeeDESK, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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Customer reviews and feedback are analyzed via cloud-based software.
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| domain | founded_year | HQ Location |
Straightforward ticketing system for helpdesk and project management in small businesses.
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| domain | founded_year | HQ Location |
Automates customer queries using AI across channels for efficient support.
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| domain | founded_year | HQ Location |
Automates ticket management and customer queries for support teams.
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| domain | founded_year | HQ Location |
Offers omni-channel support, ticketing, and automation for business customer service.
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| domain | founded_year | HQ Location |
Delivers tools for monitoring and managing customer service tickets.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Frequently Asked Questions about DutyBridge
When was DutyBridge founded?
DutyBridge was founded in 2023.
Where is DutyBridge located?
DutyBridge is headquartered in Berlin, Germany. It is registered at Berlin, Berlin, Germany.
What does DutyBridge do?
DutyBridge is a software application that integrates with Slack to automate ticketing for internal support, tracking threads and assigning requests to ensure efficient resolution. It features automated assignments, on-call rotations, and in-thread management to streamline team communications without switching apps. Based in Berlin and developed by GRN Tech Solutions UG, it offers affordable pricing for businesses of all sizes, focusing on productivity enhancements through seamless conversation handling.
Who are the top competitors of DutyBridge?
DutyBridge's top competitors include Sentisum, Simple Tickets and GuruSup.
What products or services does DutyBridge offer?
DutyBridge offers DutyBridge App, Automated Threads Tracking, and In-thread Ticketing Management.