About Tickday
Tickday is a company based in Hyderabad (India) founded in 2022. It operates as a SaaS, and B2B. Tickday offers products and services including TickDay Software and Real-Time Analytics Tool. Tickday operates in a competitive market with competitors including Sentisum, Simple Tickets, DutyBridge, EzeeDESK and Trouble Ticket Software, among others.
- Headquarter Hyderabad, India
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Technology
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Products & Services of Tickday
Tickday offers a comprehensive portfolio of products and services, including TickDay Software and Real-Time Analytics Tool. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Automates customer support tickets and query handling.
Provides insights for informed ticket handling decisions.
Funding Insights of Tickday
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
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Investments & Acquisitions by Tickday
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Tickday
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
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Tickday Comparisons
Competitors of Tickday
Tickday operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Sentisum, Simple Tickets, DutyBridge, EzeeDESK and Trouble Ticket Software, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Customer reviews and feedback are analyzed via cloud-based software.
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| domain | founded_year | HQ Location |
Straightforward ticketing system for helpdesk and project management in small businesses.
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| domain | founded_year | HQ Location |
Conversational ticketing app for Slack-based internal support and request tracking.
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| domain | founded_year | HQ Location |
Offers omni-channel support, ticketing, and automation for business customer service.
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| domain | founded_year | HQ Location |
Delivers tools for monitoring and managing customer service tickets.
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| domain | founded_year | HQ Location |
Software integration tool for Infusionsoft and Zendesk to streamline business workflows.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Frequently Asked Questions about Tickday
When was Tickday founded?
Tickday was founded in 2022.
Where is Tickday located?
Tickday is headquartered in Hyderabad, India. It is registered at Hyderabad, Telangana, India.
What does Tickday do?
TickDay is a software platform that automates and streamlines ticket management for customer support teams, enabling efficient query handling, ticket assignment, and real-time analytics. It helps businesses track customer satisfaction and improve workflows through features like SLA management and dashboards. Based in Hyderabad, India, it serves various organizations by enhancing response times and operational efficiency.
Who are the top competitors of Tickday?
Tickday's top competitors include Sentisum, Simple Tickets and DutyBridge.
What products or services does Tickday offer?
Tickday offers TickDay Software and Real-Time Analytics Tool.