Sentisum

San Francisco, United States Founded: 2015 • Age: 11 yrs
Customer reviews and feedback are analyzed via cloud-based software.

About Sentisum

Sentisum is a Technology company based in San Francisco (United States) founded in 2015. Customer reviews and feedback are analyzed via cloud-based software. Sentisum has raised $700 thousand across 2 funding rounds from investors including Newable, 500 Global and LCIF. The company has 4 employees. Its website sentisum.com draws about 22 thousand monthly visits. Sentisum offers products and services including Support Ticket Analytics, Customer Feedback Analytics, and AI-Powered Speech Analytics. Its focus areas include Enterprise Applications, Business Intelligence, Prescriptive Analytics and High Tech. Its legal entity in India is Sentisum India Private Limited (U72502UP2020FTC125243). Its competitors include SurveyMonkey, Meltwater and Primer; 2 of its 3 listed competitors have raised funding.

Company details

Sentisum was founded in 2015 in San Francisco, United States, within the software analytics sector. Cloud-based tools are offered for processing customer reviews, opinions, and feedback from sources including review websites, surveys, support tickets, call center notes, chat logs, CRM data, and online complaints. Natural language processing and deep learning are employed to integrate text analytics with quantitative metrics. Clients such as Cover Media, JustEat, LinkBundle, and miniManuscript are supported.

  • Headquarters San Francisco, United States
  • Employees 4
  • Sectors
    Technology
  • Website category Business and Consumer Services · Business Services
  • Email
    β€’β€’β€’β€’β€’β€’β€’β€’
  • Website sentisum.com
  • Social LinkedIn X Facebook YouTube
  • Legal Name Sentisum India Private Limited
  • Date of Incorporation 02 Jan, 2020
  • Jurisdiction Lucknow, Uttar Pradesh, India
Key Metrics
  • Total Equity Funding
    $700K (USD)

    in 2 rounds

  • Latest Funding Round
    $700K (USD), Seed

    Sep 2017

  • Investors
    Newable

    & 3 more

  • Employee Count
    4

Products & Services of Sentisum

Sentisum offers a comprehensive portfolio of products and services, including Support Ticket Analytics, Customer Feedback Analytics, and AI-Powered Speech Analytics.

Support Ticket Analytics
Analytics Platform

Analyzes support tickets to identify customer issues and trends

Customer Feedback Analytics
Feedback Tool

Processes feedback from multiple sources for actionable insights

AI-Powered Speech Analytics
Speech Analysis Tool

Evaluates voice interactions to detect sentiment and problems

Funding Insights of Sentisum

Sentisum has successfully raised a total of $700K across 2 strategic funding rounds. The most recent funding activity was a Seed round of $700 thousand completed in September 2017. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.

  • Total Funding $700,000
  • Total Rounds 2
  • Last Round Seed β€” $700,000
  • Investors Count 4

All 2 funding rounds of Sentisum with amounts and investors; the two latest post-money valuations are shown, the rest are part of the premium plan.

DateAmountTransaction NameValuationLead InvestorsInvestors
Sep 2017$700,000Seed–Newable, 500 Global
Feb 2017Seed–500 Global
–
Valuation history

4 investors in total: 4 institutional.

Investors in Sentisum

Sentisum has secured backing from 4 investors, including institutional and venture fund investors. Prominent investors backing the company include Newable, 500 Global and LCIF.

All
Venture Fund
Institutional
InvestorDescriptionFounded YearDomainLocation
Venture capital and acceleration are provided to tech startups.
500.coHo Chi Minh City, Vietnam
Venture capital fund focused on digital, science, and technology sectors
lcif.coLondon, United Kingdom
Ascension is recognized as a venture capital firm focused on early-stage tech investments.
ascension.vcLondon, United Kingdom
Business loans are provided to UK enterprises by Newable.
1982newable.co.ukLondon, United Kingdom
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Investor details for Sentisum

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Board of directors of Sentisum India Private Limited (Sentisum)

Sentisum India Private Limited is the primary company behind Sentisum. The board of Sentisum India Private Limited currently have 2 directors; the longest-serving is Hemant Khandelwal, appointed in 2020.

DirectorDesignationAppointedTenureEntity
Hemant Khandelwal
DIN 08656989
Director02 Jan 20206 yrs 10 moSentisum India Private Limited
Sharad Khandelwal
DIN 08656988
Director02 Jan 20206 yrs 10 moSentisum India Private Limited

People of Sentisum

10 people are tracked at Sentisum (1 in leadership, 1 in board & advisors, 8 in team); the tracked headcount is 4.

NameRoleGroup
Co-Founder & CEOLeadership
Greg Gerik
Board DirectorBoard & advisors
Kirsty Pinner
Product OwnerTeam
Nitesh Singh
Member Of Technical StaffTeam
Jayraj Jadeja
PDTeam
Saswata Deb
Member Of Technical StaffTeam
Sumit Kumar Roy
Senior Product EngineerTeam
Shubhangi Pawar
Senior Insights AnalystTeam
John Silvan
Engineering ManagerTeam
Pranoy Schanton Paul
Senior Member Of Technical StaffTeam
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Complete people profiles for Sentisum

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Timeline of Sentisum

3 dated milestones of Sentisum across 2 years, from founding to its latest funding, stage changes and deals.

  1. Founded Sentisum is founded.
  2. Funding First funding round.
  3. Funding Latest funding round, Seed, of $700K.

Competitors of Sentisum

Sentisum has 3 listed competitors in our database, 2 of them funded. They include SurveyMonkey, Meltwater and Primer.

Company NameDomainFoundedHQ LocationTotal fundingEmployeesDescription
surveymonkey.com1999Palo Alto, United States$694M1,886
A cloud-based platform is utilized for creating customizable surveys.
meltwater.com2001San Francisco, United States1
Cloud-based social media monitoring and analytics are offered for businesses.
primer.ai2015San Francisco, United States$222.7M194
AI based text summarization and contextualization software tool
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Detailed competitors of Sentisum

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Web traffic of Sentisum

The website of Sentisum (sentisum.com) receives about 22.2K visits a month and ranks #1,087,925 among all websites worldwide, #8,869 in Business Services.

  • Monthly visits
    22.2K

    ▼ 14.2% vs previous month

  • Unique visitors
    9.8K

    per month

  • Global rank
    #1,087,925

    among all websites

  • Category rank
    #8,869

    Business and Consumer Services · Business Services

Similar websites

Websites whose visitors overlap most with Sentisum. Affinity shows how closely the audiences match.

WebsiteDomainAudience affinityMonthly visitsGlobal rankProfile
kapiche.com
100%
13.9K#1,768,672View details
sourcefit.com
95%
13.6K#1,852,564View details
callminer.com
94%
33.9K#894,162View details
vanillasoft.com
94%
34K#870,676View details
shiftthework.com
shiftthework.com
94%
#4,556,276–
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’β€’.comβ€’β€’%β€’.β€’M#‒‒‒‒‒–
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All 27 similar websites and full traffic analytics for Sentisum

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Top companies in Collaboration & Community Tools

3 companies that operate in the same segment as Sentisum (Collaboration & Community Tools) in United States, ranked by their profile score on The Company Check.

CompanyDescriptionFoundedLocationTotal fundingRevenueEmployees
Cloud-based omnichannel communication and customer engagement platform is utilized.
2008San Francisco, California, United StatesUSD 239.77 MUSD 5.07 B5,540
AI-powered platform manages marketing creatives and customer journeys.
1982San Jose, California, United StatesUSD 23.77 B30,710
AI powered customer experience management software
2001Pleasanton, California, United StatesUSD 344.39 MUSD 477.22 M5,437
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Related news about Sentisum

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Complete news archive for Sentisum

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Frequently Asked Questions about Sentisum

Sentisum was founded in 2015 and raised its 1st funding round 2 years after it was founded.

Sentisum is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.

Sentisum is a funded company, having raised a total of $700K across 2 funding rounds to date.

Sentisum has 4 employees.

Sentisum was founded in 2015 in San Francisco, United States, within the software analytics sector. Cloud-based tools are offered for processing customer reviews, opinions, and feedback from sources including review websites, surveys, support tickets, call center notes, chat logs, CRM data, and online complaints. Natural language processing and deep learning are employed to integrate text analytics with quantitative metrics. Clients such as Cover Media, JustEat, LinkBundle, and miniManuscript are supported.

Sentisum's top competitors include SurveyMonkey, Primer and Meltwater.

Sentisum offers Support Ticket Analytics, Customer Feedback Analytics, and AI-Powered Speech Analytics.

Sentisum has 4 investors. Key investors include Newable, 500 Global, LCIF, and Ascension.

Sentisum operates through Sentisum India Private Limited.

The legal entities of Sentisum currently have 2 directors, including Hemant Khandelwal, Sharad Khandelwal.

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