About Sentisum
Sentisum is a company based in San Francisco (United States) founded in 2015.. Sentisum has raised $700 thousand across 2 funding rounds from investors including Newable, 500 Global and LCIF. The company has 4 employees as of March 31, 2022. Sentisum offers products and services including Support Ticket Analytics, Customer Feedback Analytics, and AI-Powered Speech Analytics. Sentisum operates in a competitive market with competitors including SurveyMonkey, Meltwater, Primer, Clarabridge and Elastic, among others.
- Headquarter San Francisco, United States
- Employees 4 as on 31 Mar, 2022
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Sectors
Technology
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Email
***********
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Phone
*********
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Website
*********
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Social
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- Legal Name Sentisum India Private Limited
- Date of Incorporation 02 Jan, 2020
- Jurisdiction Lucknow, Uttar Pradesh, India
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Annual Revenue
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Net Profit
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EBITDA
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Total Equity Funding
$700 K (USD)
in 2 rounds
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Latest Funding Round
$700 K (USD), Seed
Sep 05, 2017
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Investors
Newable
& 3 more
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Employee Count
4
as on Mar 31, 2022
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Products & Services of Sentisum
Sentisum offers a comprehensive portfolio of products and services, including Support Ticket Analytics, Customer Feedback Analytics, and AI-Powered Speech Analytics. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Analyzes support tickets to identify customer issues and trends
Processes feedback from multiple sources for actionable insights
Evaluates voice interactions to detect sentiment and problems
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Funding Insights of Sentisum
Sentisum has successfully raised a total of $700K across 2 strategic funding rounds. The most recent funding activity was a Seed round of $700 thousand completed in September 2017. This substantial capital infusion reflects strong investor confidence in the company's business model, growth potential, and market opportunities. The funding enables strategic expansion, product development, market penetration, and operational scaling to drive long-term value creation and competitive advantage.
- Total Funding Total Funding
- Total Rounds 2
- Last Round Seed — $700,000
- First Round First Round
- Investors Count 4
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Sep, 2017 | Amount | Seed - Sentisum | Valuation | Newable , 500 Global | |
| Feb, 2017 | Amount | Seed - Sentisum | Valuation | 500 Global |
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| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Sentisum
Sentisum has secured backing from 4 investors, including institutional and venture fund investors. Prominent investors backing the company include Newable, 500 Global and LCIF. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Venture capital and acceleration are provided to tech startups.
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Founded Year | Domain | Location | |
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Venture capital fund focused on digital, science, and technology sectors
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Founded Year | Domain | Location | |
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Ascension is recognized as a venture capital firm focused on early-stage tech investments.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Sentisum
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - Sentisum
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Sentisum Comparisons
Competitors of Sentisum
Sentisum operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as SurveyMonkey, Meltwater, Primer, Clarabridge and Elastic, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
A cloud-based platform is utilized for creating customizable surveys.
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| domain | founded_year | HQ Location |
Cloud-based social media monitoring and analytics are offered for businesses.
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| domain | founded_year | HQ Location |
AI based text summarization and contextualization software tool
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| domain | founded_year | HQ Location |
Customer intelligence platform on cloud
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| domain | founded_year | HQ Location |
Cloud based text analytics platform
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| domain | founded_year | HQ Location |
Enterprise text analytics are delivered through a cloud-based platform.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Sentisum
Frequently Asked Questions about Sentisum
When was Sentisum founded?
Sentisum was founded in 2015 and raised its 1st funding round 2 years after it was founded.
Where is Sentisum located?
Sentisum is headquartered in San Francisco, United States. It is registered at San Francisco, California, United States.
Is Sentisum a funded company?
Sentisum is a funded company, having raised a total of $700K across 2 funding rounds to date.
How many employees does Sentisum have?
As of Mar 31, 2022, the latest employee count at Sentisum is 4.
What does Sentisum do?
Sentisum was founded in 2015 in San Francisco, United States, within the software analytics sector. Cloud-based tools are offered for processing customer reviews, opinions, and feedback from sources including review websites, surveys, support tickets, call center notes, chat logs, CRM data, and online complaints. Natural language processing and deep learning are employed to integrate text analytics with quantitative metrics. Clients such as Cover Media, JustEat, LinkBundle, and miniManuscript are supported.
Who are the top competitors of Sentisum?
Sentisum's top competitors include SurveyMonkey, Primer and Radius.
What products or services does Sentisum offer?
Sentisum offers Support Ticket Analytics, Customer Feedback Analytics, and AI-Powered Speech Analytics.
Who are Sentisum's investors?
Sentisum has 4 investors. Key investors include Newable, 500 Global, LCIF, and Ascension.