Engageware

Tewksbury, United States Founded: 1999 • Age: 27 yrs
Provider of customer engagement and knowledge management solutions
Annual revenue - Latest available
Total funding - 1 rounds
Employees - Tracked headcount
Investors 1 Known backers
Products 4 Services tracked
Competitors 10 Brand Intelligence

About Engageware

Engageware is a company based in Tewksbury (United States) founded in 1999. Engageware has completed 1 acquisition, including Aivo. Engageware offers products and services including Virtual Assistant, Appointment Scheduling, Knowledge Management, and Live Assist. Engageware operates in a competitive market with competitors including Scribe, Happeo, Bloomfire, Guru and Solvvy, among others.

  • Headquarter Tewksbury, United States
  • Sectors
    Technology
  • Phone
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  • Website
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  • Social
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  • Legal Name Timetrade Systems, Inc
Operational Areas
Technology → Enterprise Software & Productivity Solutions Unlock Sub-Sector Unlock Segment
Technology → Enterprise Software & Productivity Solutions Unlock Sub-Sector Unlock Segment
Technology → Enterprise Software & Productivity Solutions Unlock Sub-Sector Unlock Segment
Key Metrics
  • Annual Revenue
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  • Net Profit
    Not available
  • EBITDA
    Not available
  • Latest Funding Round
    Not available
  • Investors
  • Employee Count
    Not available
  • Investments & Acquisitions
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Products & Services of Engageware

Engageware offers a comprehensive portfolio of products and services, including Virtual Assistant, Appointment Scheduling, Knowledge Management, and Live Assist.

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Category locked
Primary

Automates customer interactions across multiple channels for efficient service.

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Converts opportunities into revenue through secure booking systems.

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Enhances efficiency with AI-powered content search and support.

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Provides AI-driven assistance for real-time customer interactions.

People of Engageware

Headcount 50-200
Employee Profiles 45
Employee Profiles
People
Stephen Nicholls
Client Services & Project Manager
People
Jason Malstrom
Senior DevOps Engineer
People
Chris Edris
Director, Global Customer Support
People
Stacy LeBlanc
Strategic Account Manager

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Funding Insights of Engageware

Investors in Engageware

Engageware has secured backing from 1 investor, including venture fund investors. Prominent investors backing the company include Accel-KKR.

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Venture Fund
Investor Description Founded Year Domain Location
Investments are focused on mid-market software and technology-enabled services firms.
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Investor details for Engageware

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  • Investor domains
  • Investor locations
  • Funding rounds
  • Participation history

Verified entity values are shown only after access is granted.

Investments & Acquisitions by Engageware

Engageware has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Aivo.

Investments
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Investment portfolio details for Engageware

Portfolio company identities, transaction dates, round details, and investment values require an active premium plan.

  • Portfolio identities
  • Transaction dates
  • Round details
  • Investment values

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Acquisitions
Company Name Description Domain Location Founded Year Amount
Virtual agents are developed for multichannel customer inquiries.
Locked Locked 2011 Locked
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Complete acquisition details for Engageware

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  • Transaction dates
  • Acquired stakes
  • Disclosed values
  • Domains and locations

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Financial Statements - Engageware

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Detailed financials for Engageware

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Engageware Comparisons

Engageware Primary company
Description
Provider of customer engagement and knowledge management sol...
Location
Tewksbury, United States
Founded Year
1999
Annual Revenue
Not available
Net Profit
Not available
EBITDA
Not available
Employees
Not available
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Peer comparison for Engageware

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Competitors of Engageware

Engageware operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Scribe, Happeo, Bloomfire, Guru and Solvvy, among others.

Company Name Domain Founded year HQ Location Description
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Step-by-step guides for sales demos and customer training are auto-generated.
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Enterprise social networking platform
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Cloud-based platform for knowledge management and team collaboration is provided.
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Knowledge is captured and shared through expert-created cards.
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Web Data Intelligence
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Business processes and customer interactions are automated by AI platform.
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Detailed competitors of Engageware

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Latest news on Engageware

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Complete news archive for Engageware

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Frequently Asked Questions about Engageware

Engageware was founded in 1999 and raised its 1st funding round 24 years after it was founded.

Engageware is headquartered in Tewksbury, United States. It is registered at Tewksbury, Massachusetts, United States.

Bill Clark is the current CEO of Engageware.

Engageware was founded in 1999 and is based in Tewksbury, United States. Solutions for customer engagement and knowledge management are offered within the software sector. Real-time support is facilitated for businesses through tools that automate query resolutions, enable custom interactions, and engage employees. Audience appointment scheduling is also included in the platforms operations.

Engageware's top competitors include Pypestream, Scribe and Bloomfire.

Engageware offers Virtual Assistant, Appointment Scheduling, Knowledge Management, and Live Assist.

Engageware has made 1 acquisition, including Aivo.

Engageware has 1 investor. Key investors include Accel-KKR.

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