About Engageware
Engageware is a company based in Tewksbury (United States) founded in 1999.. Engageware has completed 1 acquisition, including Aivo. Engageware offers products and services including Virtual Assistant, Appointment Scheduling, Knowledge Management, and Live Assist. Engageware operates in a competitive market with competitors including Scribe, Happeo, Bloomfire, Guru and Solvvy, among others.
- Headquarter Tewksbury, United States
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Sectors
Technology
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Phone
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Website
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Social
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- Legal Name Timetrade Systems, Inc
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Products & Services of Engageware
Engageware offers a comprehensive portfolio of products and services, including Virtual Assistant, Appointment Scheduling, Knowledge Management, and Live Assist. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Automates customer interactions across multiple channels for efficient service.
Converts opportunities into revenue through secure booking systems.
Enhances efficiency with AI-powered content search and support.
Provides AI-driven assistance for real-time customer interactions.
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Funding Insights of Engageware
- Total Funding Total Funding
- Total Rounds 1
- Last Round Last Round
- First Round First Round
- Investors Count 1
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jun, 2023 | Amount | Debt – Conventional - Engageware | Valuation |
investors |
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investors in Engageware
Engageware has secured backing from 1 investor, including venture fund investors. Prominent investors backing the company include Accel-KKR. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Investments are focused on mid-market software and technology-enabled services firms.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by Engageware
Engageware has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Aivo. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Virtual agents are developed for multichannel customer inquiries.
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2011 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
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OVO is recognized as a smart digital payment application.
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2017 | ||||
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Bionic investment advisor platform
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 |
Financial Statements - Engageware
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Engageware Comparisons
Competitors of Engageware
Engageware operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Scribe, Happeo, Bloomfire, Guru and Solvvy, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Step-by-step guides for sales demos and customer training are auto-generated.
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Enterprise social networking platform
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Cloud-based platform for knowledge management and team collaboration is provided.
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| domain | founded_year | HQ Location |
Knowledge is captured and shared through expert-created cards.
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| domain | founded_year | HQ Location |
Web Data Intelligence
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| domain | founded_year | HQ Location |
Business processes and customer interactions are automated by AI platform.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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App based platform offering on demand delivery and ride-hailing services
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Operates an on-demand hyperlocal delivery app for food and groceries.
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Latest news on Engageware
Frequently Asked Questions about Engageware
When was Engageware founded?
Engageware was founded in 1999 and raised its 1st funding round 24 years after it was founded.
Where is Engageware located?
Engageware is headquartered in Tewksbury, United States. It is registered at Tewksbury, Massachusetts, United States.
Who is the current CEO of Engageware?
Bill Clark is the current CEO of Engageware.
What does Engageware do?
Engageware was founded in 1999 and is based in Tewksbury, United States. Solutions for customer engagement and knowledge management are offered within the software sector. Real-time support is facilitated for businesses through tools that automate query resolutions, enable custom interactions, and engage employees. Audience appointment scheduling is also included in the platforms operations.
Who are the top competitors of Engageware?
Engageware's top competitors include Pypestream, Scribe and Bloomfire.
What products or services does Engageware offer?
Engageware offers Virtual Assistant, Appointment Scheduling, Knowledge Management, and Live Assist.
How many acquisitions has Engageware made?
Engageware has made 1 acquisition, including Aivo.
Who are Engageware's investors?
Engageware has 1 investor. Key investors include Accel-KKR.