About FeedbackNow
FeedbackNow is a company based in Cambridge (United States) founded in 2011 was acquired by Forrester in July 2018.. The company has 1,286 employees as of December 31, 2021. FeedbackNow offers products and services including Feedback Platform, Customizable Buttons, and Sentiment Operations. FeedbackNow operates in a competitive market with competitors including SurveyMonkey, Apptentive, Yogi, UNGUESS and Polly, among others.
- Headquarter Cambridge, United States
- Employees 1286 as on 31 Dec, 2021
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Sectors
Technology
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Email
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Phone
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Website
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Social
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- Legal Name Feedbacknow, Inc.
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Products & Services of FeedbackNow
FeedbackNow offers a comprehensive portfolio of products and services, including Feedback Platform, Customizable Buttons, and Sentiment Operations. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Platform for real-time feedback collection and trend analysis
Tools for easy and interactive customer input gathering
Service to monitor and optimize customer sentiment data
Funding Insights of FeedbackNow
- Total Funding Total Funding
- Total Rounds 1
- Last Round Last Round
- First Round First Round
- Investors Count 3
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Sep, 2024 | Amount | Series A - FeedbackNow | Valuation | Motivate Venture Capital , Uncorrelated Ventures |
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
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Investors in FeedbackNow
FeedbackNow has secured backing from 4 investors, including venture fund and institutional investors. Prominent investors backing the company include Forrester, Motivate Venture Capital and Uncorrelated Ventures. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.
| Investor | Description | Founded Year | Domain | Location |
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Early-stage venture capital fund investing in B2B & B2C startups
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Founded Year | Domain | Location | |
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Venture capital is directed toward infrastructure software companies.
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Founded Year | Domain | Location |
| Investor | Description | Founded Year | Domain | Location |
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Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
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Founded Year | Domain | Location | |
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Startup ecosystems are ignited through strategic investments by Signite Partners.
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Founded Year | Domain | Location | |
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Venture capital is directed toward companies in multiple sectors.
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Founded Year | Domain | Location | |
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Venture capital is invested in cybersecurity, fintech, and AI startups.
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Founded Year | Domain | Location |
Investments & Acquisitions by FeedbackNow
| Company Name | Description | Domain | Location | Founded Year | Amount |
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
Financial Statements - FeedbackNow
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
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| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Feedbacknow Comparisons
Competitors of FeedbackNow
FeedbackNow operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as SurveyMonkey, Apptentive, Yogi, UNGUESS and Polly, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
A cloud-based platform is utilized for creating customizable surveys.
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| domain | founded_year | HQ Location |
In-app feedback tools are offered to app developers.
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| domain | founded_year | HQ Location |
AI based customer feedback analytics platform in the cloud
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| domain | founded_year | HQ Location |
Crowd testing, quality optimization, experience, and security solutions are provided.
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| domain | founded_year | HQ Location |
Polly is recognized for providing employee engagement tools for hybrid teams.
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| domain | founded_year | HQ Location |
Customer feedback and quality management are enabled for experience teams.
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| Company Name | Domain | Founded year | HQ Location | Description |
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| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Frequently Asked Questions about FeedbackNow
When was FeedbackNow founded?
FeedbackNow was founded in 2011 and raised its 1st funding round 13 years after it was founded.
Where is FeedbackNow located?
FeedbackNow is headquartered in Cambridge, United States. It is registered at Cambridge, Massachusetts, United States.
How many employees does FeedbackNow have?
As of Dec 31, 2021, the latest employee count at FeedbackNow is 1,286.
What does FeedbackNow do?
FeedbackNow was founded in 2011 and is based in Cambridge, United States. Customer feedback management and analytics solutions are offered to support retail and hospitality sectors. Real-time data collection and analysis are enabled, providing insights into customer satisfaction, passenger satisfaction, and overall experience management. Operations focus on handling feedback processes across these industries.
Who are the top competitors of FeedbackNow?
FeedbackNow's top competitors include SurveyMonkey, Yogi and Worthix.
What products or services does FeedbackNow offer?
FeedbackNow offers Feedback Platform, Customizable Buttons, and Sentiment Operations.
Who are FeedbackNow's investors?
FeedbackNow has 4 investors. Key investors include Forrester, Motivate Venture Capital, Uncorrelated Ventures, and AI Growth Capital Partners.
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