About HGS
HGS is a company based in Bengaluru (India) founded in 1995. It operates as a Managed Services, and AI-as-a-Service. The company has 9,595 employees as of March 29, 2024. HGS has completed 4 acquisitions, including Affina, AxisPoint Health and Careline Services. HGS offers products and services including Agent X, Contact Center Outsourcing, and Digital Marketing.
- Headquarter Bengaluru, India
- Employees 9595 as on 29 Mar, 2024
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Sectors
Business ServicesTechnology
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Phone
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Website
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Social
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- Legal Name Hinduja Global Solutions Limited
- Jurisdiction Bandra, Maharashtra, India
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Annual Revenue
$594.37 M (USD)1.62as on Mar 31, 2024
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Net Profit
$15.32 M (USD)-60.77as on Mar 31, 2024
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EBITDA
$41.58 M (USD)45.8as on Mar 31, 2024
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Latest Funding Round
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Investors
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Employee Count
9595
as on Mar 29, 2024
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Investments & Acquisitions
Affina
& 3 more
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Products & Services of HGS
HGS offers a comprehensive portfolio of products and services, including Agent X, Contact Center Outsourcing, and Digital Marketing. The company's diverse product and service offerings are designed to meet the evolving needs of its customers, address market demands, and provide comprehensive solutions that drive value creation and customer satisfaction across various segments and use cases.
Customer insights are provided to enhance agent interactions.
Omnichannel customer interactions are delivered with digital options.
Online customer engagement is facilitated for brand promotion.
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Leadership Team
34 people
Software Development Team
32 people
Human Resources and Administration
27 people
Sales and Marketing
20 people
Operations Team
19 people
Finance and Accounting
9 people
Senior Team
8 people
Product Management Team
6 people
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Funding Insights of HGS
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Investments & Acquisitions by HGS
HGS has strategically engaged in corporate development activities, having acquired 4 companies. Notable acquisitions include Affina, AxisPoint Health and Careline Services. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Bionic investment advisor platform
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2016 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Fine Asian gourmet food is offered by an internet-first restaurant.
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2016 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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Health care management services are offered to payers and providers.
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2015 | ||||
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Medical staffing services are provided to healthcare organizations.
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2004 | ||||
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Provider of IT services
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2003 |
| Company Name | Description | Domain | Location | Founded Year | Amount |
|---|---|---|---|---|---|
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OVO is recognized as a smart digital payment application.
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2017 | ||||
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Bionic investment advisor platform
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2016 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 | ||||
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Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
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2014 |
Financial Statements - HGS
| Date | Amount | Transaction Name | Valuation | Lead Investors | Investors |
|---|---|---|---|---|---|
| Jul, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Jan, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
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| Feb, 2021 | Amount | Post-IPO - Grab | Valuation |
investors |
Hgs Comparisons
Competitors of HGS
| Company Name | Domain | Founded year | HQ Location | Description |
|---|---|---|---|---|
| domain | founded_year | HQ Location |
Multiple services are booked via an app-based platform.
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| domain | founded_year | HQ Location |
On-demand services are booked through an app-based platform.
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| domain | founded_year | HQ Location |
App based platform offering on demand delivery and ride-hailing services
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| domain | founded_year | HQ Location |
Operates an on-demand hyperlocal delivery app for food and groceries.
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Frequently Asked Questions about HGS
When was HGS founded?
HGS was founded in 1995.
Where is HGS located?
HGS is headquartered in Bengaluru, India. It is registered at Bengaluru, Karnataka, India.
How many employees does HGS have?
As of Mar 29, 2024, the latest employee count at HGS is 9,595.
What is the annual revenue of HGS?
Annual revenue of HGS is $594.37M as on Mar 31, 2024.
What does HGS do?
Digital transformation is accelerated by HGS through a modern technology framework that includes AI, automation, analytics, and cloud services. Outsourcing solutions such as contact center and back-office services are provided to scale operations. Custom vertical solutions are offered across industries like banking, finance, healthcare, retail, telecom, and public sector. Customer experience is enhanced with AI-powered tools like Agent X, alongside digital marketing and social media engagement services.
What products or services does HGS offer?
HGS offers Agent X, Contact Center Outsourcing, and Digital Marketing.
How many acquisitions has HGS made?
HGS has made 4 acquisitions, including Affina, AxisPoint Health, and Careline Services.
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