IBEX Global

Founded: 2002 • Age: 24 yrs Acquired By TRG
Customer lifecycle experience suite for helping brands to meet, support customers
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About IBEX Global

IBEX Global is a company founded in 2002 was acquired by TRG in October 2016.. The company has 30,000 employees as of June 30, 2025. IBEX Global has completed 1 acquisition, including Alert Communications. IBEX Global operates in a competitive market with competitors including Braze, Capillary Technologies, Gupshup, CleverTap and MoEngage, among others.

  • Employees 30000 as on 30 Jun, 2025
  • Stage Public
  • Sectors
    Technology
  • Phone
    *********
  • Website
    *********
  • Social
    *********
  • Legal Name Ibex Limited
Operational Areas
Technology → Enterprise Software & Productivity Solutions
Key Metrics
  • Annual Revenue
    $558.27 M
    9.77
    as on Jun 30, 2025
  • Net Profit
    $36.86 M
    9.53
    as on Jun 30, 2025
  • EBITDA
    $65.86 M
    8.54
    as on Jun 30, 2025
  • Latest Funding Round
  • Investors
  • Employee Count
    30000

    as on Jun 30, 2025

  • Investments & Acquisitions
  • Acquired by
    TRG

    (Oct 21, 2016)

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IPO & Listings of IBEX Global

IBEX Global is a publicly listed company on the NASDAQ with ticker symbol IBEX in USA, operating in the Commercial services sector. As a publicly traded entity, the company provides investors with opportunities to participate in its growth story through equity ownership. The listing enables access to capital markets, enhances corporate visibility, and provides liquidity for shareholders while maintaining transparency through regulatory compliance and regular financial disclosures.

Exchange: NASDAQ · Ticker: IBEX . Sector: Commercial services · USA

Funding Insights of IBEX Global

  • Total Funding
  • Total Rounds 1
  • Last Round
  • First Round
  • Investors Count
Date Amount Transaction Name Valuation Lead Investors Investors
Apr, 2022 Amount Post-IPO - IBEX Global Valuation

investors

Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

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Investors in IBEX Global

IBEX Global has secured backing from 1 investor, including venture fund investors. Prominent investors backing the company include TRG Holdings. This diverse investor base provides strategic capital, industry expertise, and valuable network connections that support the company's growth initiatives, market expansion, and long-term value creation.

All
Venture Fund
Investor Description Founded Year Domain Location
An investment holding company focused on technology and software sectors.
Founded Year Domain Location
Investor Description Founded Year Domain Location
Single family office of Amitabh Bachchan, founder of Amitabh Bachchan Corporation or AB CORP
Founded Year Domain Location
Startup ecosystems are ignited through strategic investments by Signite Partners.
Founded Year Domain Location
Venture capital is directed toward companies in multiple sectors.
Founded Year Domain Location
Venture capital is invested in cybersecurity, fintech, and AI startups.
Founded Year Domain Location

Investments & Acquisitions by IBEX Global

IBEX Global has strategically engaged in corporate development activities, having acquired 1 company. Notable acquisitions include Alert Communications. These strategic investments and acquisitions demonstrate the company's commitment to growth through portfolio expansion, market consolidation, technology integration, and strategic partnerships that enhance competitive positioning and drive long-term value creation.

Investments
Company Name Description Domain Location Founded Year Amount
Bionic investment advisor platform
2016
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Fine Asian gourmet food is offered by an internet-first restaurant.
2016
Acquisitions
Company Name Description Domain Location Founded Year Amount
Legal call center services are provided to law firms.
1965
Company Name Description Domain Location Founded Year Amount
OVO is recognized as a smart digital payment application.
2017
Bionic investment advisor platform
2016
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014
Physical e-commerce kiosks are deployed for rural purchases in Indonesia.
2014

Financial Statements - IBEX Global

Tata Steel revenue growth over time
Tata Steel profit and loss trends over time
Date Amount Transaction Name Valuation Lead Investors Investors
Jul, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Jan, 2021 Amount Post-IPO - Grab Valuation

investors

Feb, 2021 Amount Post-IPO - Grab Valuation

investors

Ibex Global Comparisons

Employees
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Competitors of IBEX Global

IBEX Global operates in a dynamic and competitive business environment, facing competition from various established players and emerging companies in the market. The competitive landscape includes prominent companies such as Braze, Capillary Technologies, Gupshup, CleverTap and MoEngage, among others. This competitive environment drives innovation, market differentiation, and strategic positioning as companies strive to capture market share and deliver value to their customers. Understanding the competitive dynamics is crucial for assessing market positioning, identifying growth opportunities, and navigating the challenges inherent in a competitive marketplace.

Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
AI-based omnichannel customer engagement solutions are delivered to businesses.
domain founded_year HQ Location
AI-powered loyalty management software is offered for enterprises.
domain founded_year HQ Location
Tools for customer engagement across multiple channels are provided.
domain founded_year HQ Location
Cloud-based customer engagement platform for messaging and analytics is utilized.
domain founded_year HQ Location
Cross-channel customer engagement software is delivered through a cloud platform.
domain founded_year HQ Location
AI-driven platform for unifying customer data and automating personalized marketing.
Company Name Domain Founded year HQ Location Description
domain founded_year HQ Location
Multiple services are booked via an app-based platform.
domain founded_year HQ Location
On-demand services are booked through an app-based platform.
domain founded_year HQ Location
App based platform offering on demand delivery and ride-hailing services
domain founded_year HQ Location
Operates an on-demand hyperlocal delivery app for food and groceries.

Latest news on Ibex Global

Frequently Asked Questions about IBEX Global

When was IBEX Global founded?

IBEX Global was founded in 2002 and raised its 1st funding round 20 years after it was founded.

Who is the current CEO of IBEX Global?

Bob Dechant is the current CEO of IBEX Global.

How many employees does IBEX Global have?

As of Jun 30, 2025, the latest employee count at IBEX Global is 30,000.

What is the annual revenue of IBEX Global?

Annual revenue of IBEX Global is $558.27M as on Jun 30, 2025.

What does IBEX Global do?

IBEX Global was founded in 2002 as a provider of customer experience management in the technology and services sector. End-to-end solutions are offered through its CLX platform, covering customer acquisition and engagement via voice, chat, email, social media, SMS, and additional channels. Automated bidding, AI-driven support, chatbots, and agent services are included to facilitate sales growth, churn reduction, and customer retention. Operations focus on multi-channel interactions without specified geographic limitations.

Who are the top competitors of IBEX Global?

IBEX Global's top competitors include Capillary Technologies, MoEngage and Blueshift.

Is IBEX Global publicly traded?

Yes, IBEX Global is publicly traded on NASDAQ under the ticker symbol IBEX.

How many acquisitions has IBEX Global made?

IBEX Global has made 1 acquisition, including Alert Communications.

Who are IBEX Global's investors?

IBEX Global has 1 investor. Key investors include TRG Holdings.

What is IBEX Global's ticker symbol?

The ticker symbol of IBEX Global is IBEX on NASDAQ.

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